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Closing Disclosure Specialist resume examples

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Skills

  • Problem resolution
  • Complex discrepancy resolution
  • Budgets
  • Expedited approval processes
  • First Aid/CPR
  • Supervision
  • Client Satisfaction Improvement
  • Performance Tracking and Reporting
  • Regulatory compliance
  • Escrow management

Work Experiences

  • Awarded in 2015.
  • Looked at customer account histories to see if they had previously adhered to payment plans and loan terms.
  • Transported Adobe Creative Suite to one year customer locations.
  • Accurately reflected final settlement charges.
  • Captured errors for internal auditors.
  • Addressed discrepancies.
  • Automated document collection procedures.
  • Achieved a 48% decrease in compliance issues.
  • Assisted in training junior specialists.
  • Communicated regularly with borrowers to explain Closing Disclosure documents in an approachable, easy-to-understand manner, improving borrower experience.

Summaries

  • Within Miscellaneous, senior Closing Disclosure Specialist and outstanding performer in performance reporting and team leadership.
  • Standards and regulations in data analysis are second nature to me.
  • Closing Disclosure Specialist with 18 years of successful vendor management and strategic planning experience.
  • Adept in document management systems such as QuickBooks, improving document retrieval times and enhancing overall workflow efficiency in a fast-paced environment.
  • Closing Disclosure Specialist with expertise in reviewing complex disclosures for jumbo loans, maintaining a 26% accuracy rate in 2022.
  • Adept at identifying and addressing document inconsistencies, leveraging attention to detail to prevent legal issues and maintain full disclosure compliance.
  • A member of the administrative team with demonstrated knowledge and skills in loan processing.
  • Self-driven and dependable, with strong teamwork, problem-solving, and organizational abilities.
  • Adept in document management systems such as HubSpot.
  • Clear understanding of process improvement and team leadership as well as performance reporting training.

Accomplishments

  • Developed a standardized checklist and review process, helping reduce Closing Disclosure errors by 22% across the entire department.
  • Recognized with Outstanding Service Award for maintaining an average of 18% accuracy rate in the preparation and submission of Closing Disclosure files.
  • Collaborated with cross-functional teams to develop automated dashboards that track key performance metrics, reducing manual reporting time by 46%.
  • Recognized as a subject matter expert in TRID compliance regulations, assisting compliance officers in review processes and training of 9 team members.
  • Streamlined the workflow for generating Closing Disclosures, improving delivery times by 50% and reducing errors by 80%.
  • Monitored team KPIs related to closing timelines and compliance accuracy, consistently exceeding targets set by department management.
  • Collaborated with team of 13 in the development of process.
  • Trained new hires on Closing Disclosure procedures, resulting in a 79% quicker integration time and fewer processing errors.
  • Audited final loan documents, identifying 11 potential compliance violations and resolving issues pre-closing to avoid delays.
  • Enhanced document review processes to detect fee discrepancies, helping the company avoid 2 client disputes over a 2021 period.

Affiliations

  • Financial Industry Regulatory Authority (FINRA)
  • National Association of Mortgage Processors (NAMP)
  • Escrow Institute of California
  • Jaycees
  • Society of Corporate Compliance and Ethics (SCCE)
  • Global Association of Risk Professionals (GARP)
  • State-specific mortgage lending certification for category
  • National Notary Association (NNA)
  • Association for Supply Chain Management (APICS)
  • Certified Mortgage Processors (CMP) through NAMP

Certifications

  • First Aid/CPR Certified
  • Federal Housing Administration (FHA) Closing Certificate – Brightline
  • ALTA Best Practices Certified – American Land Title Association (ALTA)
  • Certified Closing Professional (CCP) - Beacon Labs
  • Certified Disclosure Specialist (CDS) – Meridian
  • TRID Compliance Certificate – initiative
  • Certified Mortgage Banker (CMB) - program
  • Certified Public Accountant
  • Certified Legal Document Preparer (CLDP) - Cedar Works
  • Certified Anti-Money Laundering Specialist (CAMS) - ACAMS

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