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Skills

  • Attention to detail in document review
  • Document preparation
  • Litigation support
  • Form I-485 Adjustment of Status expertise
  • Expedited visa processing coordination
  • Client relationship management
  • Facebook People Portal
  • Stakeholder education
  • Immigration inquiries
  • Continuous process improvement

Work Experiences

  • Investigated facts and laws to determine causes of action and prepare cases.
  • Advised clients on potential impacts to their immigration pathway.
  • Aided 10 clients in reuniting with family members.
  • Communicated with current and prospective clients in order to gather information and develop effective cases.
  • Compiled client application packets and included relevant documentation to present the strongest case for a successful outcome.
  • Achieved positive outcomes for 35% of cases.
  • Researched system laws and regulations and provided Immigration Assistants with analysis and assessments.
  • Over 2 affidavits for use in process law cases were written by me.
  • Conducted client intake interviews to determine the need for and eligibility for services.
  • Achieved a 59% approval rate.

Summaries

  • Strengths in performance reporting and workflow optimization backed up by Miscellaneous training.
  • Assisted in the preparation of 10 immigration applications and educated a large number of clients on available legal and social resources during the previous year.
  • Achieved positive settlements for clients.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • With a Miscellaneous degree and a diverse legal background, I am a dedicated immigration paralegal.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved 37% fewer rejected applications due to errors.
  • Within Miscellaneous, senior Immigration Assistant and outstanding performer in strategic planning and process improvement.
  • Achieved a 33% reduction in processing delays.
  • Achieved more precise and timely approvals.

Accomplishments

  • Regularly updated clients on their case status, contributing to a 46% increased satisfaction rate for customer service and communication.
  • Consulted with clients daily on their eligibility for various visa categories, guiding over 12 people through complex legal processes.
  • Maintained meticulous records and case files for 10 clients, thereby improving team efficiency and reducing document errors by 46%.
  • Improved internal workflow by implementing an online filing system that reduced document retrieval times by 52%.
  • Developed and implemented a streamlined process for tracking visa applications, leading to a 30% reduction in processing delays.
  • Managed a workload of 14 active cases, maintaining a 49% on-time submission rate and upholding a high standard of client communication.
  • Collaborated with community organizations to offer clients resources for affordable legal aid, increasing accessibility and reducing case processing time by 21% days.
  • Developed an extensive reference library of legal and policy documents, aiding legal teams and speeding up research time by 63% hours per case.
  • Resolved product issue through consumer testing.
  • Collaborated with other legal professionals to prepare client cases for immigration court, achieving positive outcomes in 39% of cases.

Affiliations

  • Junior National Association of Immigration Professionals
  • Society for Human Resource Management (SHRM)
  • American Medical Informatics Association
  • Lions Club
  • National Immigration Law Center (NILC)
  • American Marketing Association
  • International Organization for Migration (IOM)
  • American Immigration Lawyers Association (AILA)
  • Phi Alpha Delta Law Fraternity
  • International Association of Administrative Professionals

Certifications

  • ServSafe
  • Salesforce
  • Visa Procedures and Case Management Certification – Ironclad Systems
  • Advanced Training in Refugee Law – Ironclad Systems
  • Cisco Certified Network Associate (CCNA)
  • Certified Public Accountant
  • Certified Immigration Consultant (CIC) – Brightline
  • Professionals in Human Resources (PHR) with Immigration Specialization – procedure
  • Google Certified Professional Cloud Architect
  • CompTIA Network+

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