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Skills

  • Regulatory compliance
  • Medical terminology proficiency
  • Diagnostic equipment expertise
  • Case management
  • Phlebotomy
  • Effective communication with multidisciplinary teams
  • Follow-up appointment scheduling
  • Front office administrative support
  • Communications
  • Electronic Health Record (EHR) management

Work Experiences

  • Conducted pre-surgical preparation meetings with patients.
  • Helped patients prepare for X-rays, EKGs, suture removal, and dressing changes.
  • Was in charge of orienting and training new employees on proper procedures and policies.
  • Conducted patient pre-operative assessments and ensured all required documentation was completed prior to surgery, reducing delays by 44%.
  • Conducted follow-up calls with patients post-surgery to address concerns and ensure patient adherence to rehabilitation, cutting missed appointments by 15%.
  • Assisted in performing orthopedic-specific diagnostic exams.
  • Gathered all relevant information and calculations to assist the physician in interpreting the results.
  • Was in charge of preparing and administering medications to help patients with their symptoms.
  • Collaborated with physicians on patient care plans.
  • Educated patients on medications, procedures, and treatment plans.

Summaries

  • To improve patient satisfaction and retention, be cheerful during each patient interaction.
  • Independent worker with extensive medical experience and a meticulous nature dedicated to providing the best possible care to patients.
  • Within Miscellaneous, senior Orthopedic Medical Assistant and outstanding performer in risk assessment and process improvement.
  • Detail-oriented and knowledgeable Orthopedic Medical Assistant with strong multitasking and organizational skills who can complete patient-facing and office-based tasks.
  • Professional Medical Support with 3 years of experience in a category environment.
  • Competent in chart organization, patient room preparation, and laboratory testing and medication administration to support diagnostic processes.
  • Healthcare professional with over 7 years of experience in a fast-paced environment.
  • Assisted in casting, splinting, and bracing of patients post-surgery.
  • Completed over 17 scans per day.
  • Orthopedic Medical Assistant with 12 years of successful workflow optimization and vendor management experience.

Accomplishments

  • Managed patient flow for up to 12 orthopedic patients per day, ensuring timely and efficient care delivery.
  • Prepared and maintained confidential patient records, ensuring compliance with HIPAA and governmental regulations.
  • Supported the orthopedic surgeon in the proper selection and preparation of surgical instruments for 2 surgeries per week.
  • Processed patient records and scheduled appointments for 7 specialized orthopedic surgeons, maintaining a 44% appointment retention rate.
  • Assisted with over 14 orthopedic procedures monthly, including pre-operative prepping and post-operative care.
  • Administered injections and assisted with minor surgical procedures under the supervision of licensed physicians.
  • Prepared and organized all post-operative documentation and equipment necessary for 2 daily outpatient orthopedic surgeries.
  • Directed patient intake and completion of detailed orthopedic injury evaluations, improving the accuracy of diagnoses.
  • Supported telemedicine orthopedic consultations, facilitating smoother communication between patient and surgeon during remote appointments.
  • Participated in multidisciplinary care meetings with physical therapists and surgeons to optimize post-operative care strategies.

Affiliations

  • National Healthcareer Association (NHA) Certified Phlebotomy Technician
  • American Health Information Management Association (AHIMA)
  • American Academy of Orthopaedic Surgeons (AAOS)
  • Lions Club
  • Jaycees
  • Clinical and Translational Orthopedic Research Network (CTORN)
  • Rotary International
  • Association of Perioperative Registered Nurses (AORN)
  • American Marketing Association
  • Certified Orthopaedic Technologist (OTC)

Certifications

  • Google Certified Professional Cloud Architect
  • Electronic Health Records Specialist (CEHRS) - program
  • First Aid/CPR Certified
  • Certified Medical Practice Executive (CMPE) - MGMA
  • Anatomy and Physiology Certification - Beacon Labs
  • Certified EHR Specialist - NHA
  • OSHA Healthcare and Safety Compliance - Cedar Works
  • Clinical Documentation Improvement (CDI) Certification - ACDIS
  • Healthcare Compliance Certification (CHC) - Compliance Certification Board (CCB)
  • Healthcare Financial Management (CHFP) - Healthcare Financial Management Association (HFMA)

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