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Skills

  • Medical terminology proficiency
  • Team management
  • Infection control and sterilization procedures
  • Supervision
  • Monitoring patient progress
  • Patient Assessments
  • Regulatory compliance
  • Organization
  • Front office administrative support
  • Medical transcription

Work Experiences

  • Followed all necessary procedures to keep the patient's radiation exposure to a minimum.
  • Improved patient outcomes by educating them about procedures, medications, and other doctor's instructions.
  • Addressed patient concerns.
  • Confirmed patient insurance coverage and filed claims for an average of $4 of services per month, ensuring reimbursement in compliance with healthcare laws.
  • Confirmed patient insurance coverage.
  • Aided in achieving a smoother workflow in the clinic.
  • Kept detailed records of test results by entering data and patient information into a computer.
  • Collaborated with a multidisciplinary team on the preparation and execution of patient care plans, contributing to a 36% decrease in patient discharge times.
  • Gathered information about the client's medical history, including medications, symptoms, and allergies.
  • Collaborated with a multidisciplinary team.

Summaries

  • Provides a strong commitment to patient education, administrative excellence, and confidentiality.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Assisted patients through minor outpatient procedures.
  • Advanced competency in performing diagnostic tests.
  • Professional Medical Support with 3 years of experience in a category environment.
  • Orthopedic Medical Assistant with extensive knowledge of medical policies and regulations.
  • Orthopedic Medical Assistant with 12 years of successful workflow optimization and vendor management experience.
  • Adhered to strict infection control protocols.
  • Compassionate Orthopedic Medical Assistant.
  • Certified Orthopedic Medical Assistant with deep understanding of joint injections, splinting, and bracing, helping reduce patient discomfort during recovery by 80%.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Proficiently handed off patient information to specialists and imaging technicians, reducing scheduling and report delays by 8 days.
  • Supported the orthopedic surgeon in the proper selection and preparation of surgical instruments for 2 surgeries per week.
  • Assisted in developing a patient care protocol that streamlined procedures, reducing wait times by 78%.
  • Reviewed and accurately interpreted physician’s orders, ensuring correct application of dressings, casts, and splints for over 5 patients daily.
  • Assisted with over 14 orthopedic procedures monthly, including pre-operative prepping and post-operative care.
  • Researched and introduced an orthopedic educational program for patients recovering from injury, resulting in 54% increase in compliance with rehab protocols.
  • Supported telemedicine orthopedic consultations, facilitating smoother communication between patient and surgeon during remote appointments.
  • Participated in multidisciplinary care meetings with physical therapists and surgeons to optimize post-operative care strategies.
  • Educated patients on pre-operative and post-operative care, achieving a 78% reduction in follow-up inquiries.

Affiliations

  • Jaycees
  • Certified Clinical Medical Assistant (CCMA) through NHA
  • American Marketing Association
  • Association for Professionals in Infection Control and Epidemiology (APIC)
  • Association of Rehabilitation Nurses (ARN)
  • National Association of Social Workers
  • Society of Human Resource Management
  • American Health Information Management Association (AHIMA)
  • American Physical Therapy Association (APTA)
  • Society of Women Engineers

Certifications

  • First Aid/CPR Certified
  • Certified EHR Specialist - NHA
  • Advanced Cardiovascular Life Support (ACLS) - American Heart Association
  • Salesforce
  • Cisco Certified Network Associate (CCNA)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • OSHA Healthcare and Safety Compliance - Cedar Works
  • Healthcare Financial Management (CHFP) - Healthcare Financial Management Association (HFMA)
  • Project Management Professional (PMP)
  • Anatomy and Physiology Certification - Beacon Labs

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