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Skills

  • Organization
  • Conflict resolution
  • Customer relationship management
  • Business Planning
  • Public speaking
  • Vendor management
  • Data collection and analysis
  • Cross-functional collaboration
  • Community engagement management
  • Interpersonal communication

Work Experiences

  • Identified metric areas in need of improvement and implemented system program, resulting in a 11% increase in productivity.
  • Manufacturing service agreements and quality standards were negotiated by me.
  • Created budgets and prepared quotes for new products and services.
  • Assessed employee performance over a 6 months period and provided constructive feedback to help them improve.
  • Looked at current operations and market trends to see where improvements could be made and where opportunities could be capitalized on.
  • Oversaw a group of 13 procedure associates who dealt with the department's daily and complex requirements.
  • Used performance data to evaluate and improve operations, as well as forecast needs and target current business conditions.
  • Increased employee morale and decreased turnover by 14%.
  • Administered and evaluated post-event surveys for method, identifying key areas for improvement which resulted in a 31% increase in the next event’s satisfaction rating.
  • Assisted in designing player recruitment strategies that led to a year-over-year player growth of 5%.

Summaries

  • Encouragement manager and analytical problem-solver with abilities in team building, leadership, and motivation, as well as strong customer relations and relationship-building skills.
  • Forward-thinking manager with 17 years of manufacturing project management experience.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the initiative business.
  • Professional with over 11 years of experience as a manager for a $17 one year revenue-generating company.
  • Ability to use sound judgment and independent decision-making skills to positively impact company success.
  • Sports Management Intern with 2 years of successful project management and client relations experience.
  • Competent offerings, pricing, and market positioning, as well as demonstrated ServiceNow expertise.
  • Sports Management Intern is a skilled Sports Management Intern who provides encouragement and feedback to help employees succeed.
  • Dedicated to improving employee engagement and performance through training, monitoring, and morale-building.
  • Focused on ensuring smooth financial, personnel, and operational operations.

Accomplishments

  • Prepared and maintained event budgets for multiple internal sporting functions, managing expenses and achieving savings of 8% while ensuring quality.
  • Assisted in the preparation and distribution of press releases, leading to over 4 published stories in local and national media.
  • Promoted university athletic programs through social media channels, resulting in increased attendance of framework games by 44% in initiative.
  • Created post-event surveys that contributed to a 59% improvement in overall fan satisfaction ratings.
  • Implemented a new merchandise inventory system, reducing stock discrepancies by 16% and increasing order fulfillment accuracy.
  • Coordinated travel and accommodations for teams during away games, reducing logistical downtime and saving the organization 11 in vendor contracts.
  • Collaborated with sports agents to negotiate endorsement deals for athletes, contributing to an increase of 9% in client revenue.
  • Coordinated logistics for 12 sporting events, ensuring smooth execution within budget constraints, leading to 84% reduction in operational costs.
  • Developed training materials for volunteers, facilitating the seamless coordination of 9 athletic events over the course of standard.
  • Attended sports marketing conferences, networking with 11 industry professionals, and bringing back best practices that helped optimize promotional campaigns.

Affiliations

  • Freemason
  • International Association of Administrative Professionals
  • Society of Human Resource Management
  • World Association of Sports Management (WASM)
  • Association for Supply Chain Management (APICS)
  • National Association of Social Workers
  • College Sports Information Directors of America (CoSIDA)
  • Project Management Institute
  • American Medical Informatics Association
  • Lions Club

Certifications

  • ServSafe
  • NCAA Compliance Certification - Harbor & Co.
  • Certified Public Accountant (CPA)
  • National Sports Safety and Security Certification - National Center for Spectator Sports Safety and Security
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Agent with Major Leagues (NFL, NBA, MLB) - 2017
  • Certified Sports Nutrition Coach (CSNC) - Summit Group
  • Certified Venue Executive (CVE) - International Association of Venue Managers (IAVM)
  • CompTIA A+ Technician
  • Google Certified Professional Cloud Architect

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