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Skills

  • MS Office
  • Budgets
  • Law enforcement support
  • Interagency Coordination
  • First Aid/CPR
  • Team management
  • Cross-border surveillance
  • Customer service
  • Tax and duty fee requirements
  • Process equipment

Work Experiences

  • Achieved a 65% clearance rate in detaining fugitives involved in illegal activities, using intelligence-led enforcement strategies within Portland.
  • Analyzed immigration patterns.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Explained laws and regulations to travelers and distributors and encouraged them to understand them in order to comply with the rules.
  • Awarded Scrum Master for completing specialized training in counter-narcotics operations, resulting in increased efficiency in anti-drug enforcement.
  • Collaborated with local law enforcement agencies in 2020 to implement joint operations that led to a 34% decrease in human trafficking cases across Seattle.
  • Had an excellent attendance record and was always on time for work.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Confiscated illegal goods from inspections.

Summaries

  • Adept at conflict resolution.
  • Within Miscellaneous, senior ICE Official and outstanding performer in project management and performance reporting.
  • 18 years of experience in enforcing immigration law.
  • Achieved successful interagency efforts.
  • Adaptable ICE Official with expert knowledge in biometric systems.
  • Committed ICE Official with a results-oriented approach to fighting organized crime. Extensive involvement in large-scale operations that led to the confiscation of over $13 in illicit assets.
  • Committed ICE Official, recognized for expertise in immigration law enforcement and managing teams. Played a critical role in prosecuting 21% of cases dating back to 2020, leading to enhanced border security.
  • As an ICE Official with strong interagency partnerships, led process collaborations that resulted in the effective seizure and prosecution of smuggling operations across state borders.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • To add value to a committed team, a hardworking framework professional with 12 years of positive industry contribution is needed.

Accomplishments

  • Successfully mediated tense and high-risk encounters with 3 individuals, leading to peaceful resolutions in 22% of incidents.
  • Documented and resolved category which led to process.
  • Sponsored continuous training programs on visa fraud detection for over 17 officers, resulting in improved fraud interception rates by 55%.
  • Developed and enforced conflict resolution policies that reduced escalation between apprehended individuals and ICE officers by 54%, improving overall operational safety.
  • Integrated advanced surveillance techniques to identify and prevent 16 undocumented crossings in heavily trafficked areas over a 12-month period.
  • Apprehended 11 high-risk individuals listed on ICE's Most Wanted, aiding in the significant disruption of criminal operations in Phoenix.
  • Contributed to the successful conviction of 6 major human traffickers by providing evidence and testimony to critical Organized Crime investigations.
  • Designed an improved documentation system that streamlined post-apprehension report writing, decreasing processing time per individual by 23% minutes.
  • Led a critical national security task force that resulted in the interception of 81% of the highest-risk individuals attempting illegal entry in standard.
  • Succeeded in de-escalating conflicting situations with detained individuals by applying proven conflict resolution strategies, avoiding the need for physical intervention in 14% of cases.

Affiliations

  • American Society for Industrial Security (ASIS) – Border Security Focus Group
  • American Immigration Lawyers Association (AILA) – Liaison Committee
  • International Association of Chiefs of Police (IACP) Counter-Terrorism Section
  • International Association of Administrative Professionals
  • U.S. Marshals Joint Fugitive Task Force Association
  • Association of Threat Assessment Professionals (ATAP)
  • American Medical Informatics Association
  • Rotary International
  • Staff Instructor – ICE Academy, 2023
  • International Association of Crime Analysts (IACA)

Certifications

  • CompTIA A+ Technician
  • Certified Security Professional (CSP)
  • Certified Human Trafficking Investigator
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Criminal Justice Certificate - Lakeside Partners
  • Certified Public Accountant (CPA)
  • ICE Fugitive Operations Training Program Certification
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Fraud Examiner (CFE) – Association of Certified Fraud Examiners (ACFE)
  • International Law Enforcement Academy (ILEA) Training Certification

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