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Skills

  • Cross-functional team leadership
  • Web-based software engineering
  • HTML and XML
  • Audit risk mitigation in HR systems
  • Operational analysis
  • Method equipment
  • ASP
  • Solutions deployment
  • Program testing software
  • Collaboration between HR and IT teams

Work Experiences

  • Improved the overall performance of existing metric software by fixing coding errors, upgrading interfaces, and improving overall performance.
  • Oversaw software design and development across a multidisciplinary team to ensure that the client's requirements for functionality, timeliness, and performance were met.
  • Actively participated in SAP HCM user community to stay current on best practices, with direct contributions increasing process effectiveness by 15% at Northwind.
  • Aligned SAP HCM configurations with new tax policies.
  • Acted as key escalation point for SAP HCM system issues, reducing backlog of unresolved tickets by 63% over the course of one year.
  • Worked with a cross-functional team of business analysts, developers, and technical support professionals to compile a comprehensive list of new application requirement specifications.
  • Collaborated closely with members of the software development and testing teams to design and develop robust solutions that met the client's functional, scalability, and performance requirements.
  • Worked with members of the standard business unit team to design a new application system to meet client demands for mobile computing capabilities.
  • Built robust payroll audit reports in SAP HCM to ensure alignment with government regulations, preventing non-compliance fines of $11.
  • Achieved a 54% increase in system user adoption.

Summaries

  • Achieved 43% productivity gains across enterprise clients.
  • Aligned with updated tax codes in Chicago.
  • Conducted process optimization workshops.
  • Automated union pay scales.
  • DUPE- Experienced software engineer and application developer with more than 8 years of experience.
  • Clear understanding of team leadership and stakeholder engagement as well as project management training.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Achieved a 72% reduction in employee turnover.
  • Cut enterprise-wide costs by reducing manual intervention in payroll systems through expertly designed SAP HCM configurations and union pay scale automations.
  • Costs were consistently reduced while profits were increased.

Accomplishments

  • Resolved 10 high-priority SAP HCM incidents post-implementation, achieving 36% user satisfaction within 3 months.
  • Led SAP HCM user training for 6 employees post-go-live, boosting self-sufficiency by 37% and reducing support tickets.
  • Collaborated with payroll and legal teams to ensure SAP HCM compliance with GDPR regulations, achieving zero compliance violations post-implementation.
  • Enhanced compensation planning processes within SAP HCM by integrating salary benchmarking data, leading to a 83% increase in staff retention rate.
  • Devised employee lifecycle workflows within SAP SuccessFactors, reducing HR administrative workload by 80% and improving onboarding experience.
  • Reduced performance management cycle errors by 46% by integrating key performance indicators (KPIs) into SAP SuccessFactors for automated tracking.
  • Collaborated with team of 5 in the development of system.
  • Led cross-departmental workshops to ensure a smooth transition during SAP HCM upgrades, improving alignment between finance, HR, and IT teams.
  • Assisted in integrating an SAP-compatible time-keeping solution which standardized shift scheduling across 14 departments, improving labor cost accuracy by 30%.
  • Customized SAP HCM workflow to handle complex benefit calculations for Meridian, resulting in a 40% reduction of errors during open enrollment.

Affiliations

  • Frequent attendee of the SAP SAPPHIRE & ASUG Annual Conference
  • Sponsor of training programs within the German Speaking SAP User Group (DSAG)
  • Society of Human Resource Management
  • Lions Club
  • Member of the SuccessFactors User Group the Pacific Northwest
  • Member of the Human Capital Management Excellence Awards Judging Panel 2021
  • Member of the Global Payroll Management Institute (GPMI)
  • Affiliation with the European SAP HCM Forum
  • Member of the Americas' SAP Users' Group (ASUG)
  • Member of the Learning and Development Community at SHRM focusing on SAP HCM solutions

Certifications

  • ServSafe
  • Project Management Professional (PMP) with SAP Project Experience
  • Salesforce
  • Cisco Certified Network Associate (CCNA)
  • SAP HCM Talent Management Specialist Certification 2022
  • CompTIA A+ Technician
  • ITIL Foundation Certification in Service Management
  • Cisco Certified Internetwork Expert (CCIE)
  • SAP Certified Fiori Application Developer for HCM initiative
  • SHRM Senior Certified Professional (SHRM-SCP)

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