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Skills

  • Client relationship building
  • Inventory management using SAP
  • Customer satisfaction management
  • Reasoning
  • Strategic planning
  • Problem resolution
  • Organization
  • Employee onboarding and training
  • Process improvement
  • Regulatory compliance

Work Experiences

  • Used spearheaded to train new umpires.
  • Contributed to a 53% improvement in candidate quality.
  • Encouraged players to be good sportsmen.
  • Achieved a 72% pass rate on pivotal tasks.
  • Gathered daily reports to help me be more efficient during games.
  • Checked sporting equipment for safety and event regulations compliance.
  • Contributed to executive decision-making.
  • Assisted with financial audits in compliance with metric, identifying areas for cost-saving that led to $10 in recovered funds.
  • Used budget management and quality assurance to get through difficult situations.
  • Assisted in standard.

Summaries

  • Achieved 78% data accuracy.
  • Adept at developing engaging social media content.
  • Starter is a multi-talented Starter who is consistently rewarded for planning and operational improvements.
  • Adaptable to the needs and rules of each competitive level.
  • Achieved a 22% improvement in team efficiency.
  • Costs were consistently reduced while profits were increased.
  • Unbiased Referee with a 13-year track record of providing both on and off-field leadership and guidance.
  • Addressed issues promptly over 17 months.
  • Organized and socially aware, with excellent prioritization, coordination, and negotiating skills.
  • Accomplished in reducing vendor costs.

Accomplishments

  • Engaged with senior leadership regularly to provide performance metrics that influenced strategic decisions for company-wide initiatives.
  • Identified opportunities to automate routine data entry tasks, saving system hours of manual work per month.
  • Optimized onboarding procedures, cutting new hire training time by 81%.
  • Executed a detailed plan to increase social media engagement by 76% in the span of category.
  • Implemented process automations in routine tasks, saving 4 man-hours and reducing human error risk by 32%.
  • Supported the development and launch of a new digital tool that improved team efficiency by 36%.
  • Served as the liaison between human resources and IT, facilitating smooth communication and project rollouts, leading to enhanced cross-departmental collaboration.
  • Drove process improvement initiatives that shaved 17 days from project timelines.
  • Monitored vendor performance and managed supplier relationships, resulting in 77% cost improvement on materials.
  • Assisted in the execution of a large-scale rebranding campaign that led to a 64% increase in brand recognition.

Affiliations

  • Toastmasters International (for communication and public speaking skills)
  • American Purchasing Society
  • International Coaching Federation (ICF)
  • National Association of Women Business Owners (NAWBO)
  • Institute of Internal Auditors (IIA)
  • Certified Professional in Supply Management (CPSM) - Institute for Supply Management (ISM)
  • Financial Planning Association (FPA)
  • American Medical Informatics Association
  • International Association for Contract & Commercial Management (IACCM)
  • National Association of Productivity and Organizing Professionals (NAPO)

Certifications

  • Digital Marketing Certification – framework
  • ServSafe
  • Agile Certified Practitioner (PMI-ACP) - PMI
  • CompTIA Security+
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Business Analysis Professional (CBAP)
  • Certified Business Process Professional (CBPP) – metric
  • Customer Experience Professional (CCXP) – system
  • Customer Acquisition Specialist – program
  • SHRM Certified Professional (SHRM-CP)

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