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Skills

  • Business operations
  • MS Office
  • Relationship development
  • Data Analysis and Visualization
  • Customer satisfaction management
  • Collaboration with cross-functional teams
  • Team building
  • Social media content creation
  • Client relationship building
  • Strategic planning

Work Experiences

  • Collaborated with cross-functional teams on procedure.
  • Conducted competitor analysis.
  • Checked sporting equipment for safety and event regulations compliance.
  • Assisted in organizing corporate workshops for a 5-member team, enhancing knowledge-sharing and collaboration across departments.
  • Met with the officiating staff to discuss violations and play issues, coordinate responses, and put resolutions in place.
  • Encouraged players to be good sportsmen.
  • Assisted in organizing corporate workshops.
  • Made rule infractions and relevant penalties known to the players, coaches, and officiating team.
  • Achieved Innovation Award for excellence in response time.
  • Conducted guided training sessions.

Summaries

  • Addressed issues promptly over 17 months.
  • Achieved $2 in annual savings.
  • Starter with 11 years of successful quality assurance and performance reporting experience.
  • Clear understanding of project management and client relations as well as team leadership training.
  • Starter with experience in framework game play strategies, rules, and standards.
  • Starter is a multi-talented Starter who is consistently rewarded for planning and operational improvements.
  • Accomplished in reducing vendor costs.
  • Adept at developing engaging social media content.
  • Capable of assessing performance and enforcing policies, as well as making quick, ethical decisions to facilitate game play.
  • Collaborative Starter with hands-on experience.

Accomplishments

  • Documented and resolved procedure which led to method.
  • Recommended and implemented cost-saving measures that saved the department $63,000 annually.
  • Developed a system that improved project resource allocation, leading to a 13% cost saving across multiple projects.
  • Developed and tracked key performance indicators (KPIs) for procedure, resulting in improved reporting accuracy by 67%.
  • Assisted in procedure by implementing new software tools, leading to a 61% reduction in manual processing errors.
  • Authored and standardized a series of operational manuals, reducing training lead time by 14%.
  • Partnered with finance to streamline budget processes, reducing monthly close time by 2 days.
  • Participated in the rollout of Workday, improving data accuracy by 63%.
  • Spearheaded an internal audit resulting in corrective actions that reduced compliance risks by 34%.
  • Developed a robust process for tracking and reporting key milestones, leading to a 72% improvement in project delivery time.

Affiliations

  • Certified Professional in Supply Management (CPSM) - Institute for Supply Management (ISM)
  • Finance Leadership Development Program by method
  • Institute for Supply Management (ISM)
  • Financial Planning Association (FPA)
  • Association for Chartered Certified Accountants (ACCA)
  • International Association of Administrative Professionals
  • Rotary International
  • Institute of Internal Auditors (IIA)
  • American Medical Informatics Association
  • Jaycees

Certifications

  • Certified Public Accountant (CPA)
  • Certified Quality Auditor (CQA) – program
  • Certified Business Process Professional (CBPP) – metric
  • ServSafe
  • Professional Certified Marketer (PCM) - system
  • Google Certified Professional Cloud Architect
  • Certified Negotiation Expert (CNE)
  • Amazon Web Services (AWS) Certified Cloud Practitioner
  • Project Management Professional (PMP) - PMI
  • Microsoft Certified Systems Engineer (MCSE)

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