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Skills

  • Team management
  • Time management
  • First Aid/CPR
  • Invoice generation
  • Security systems
  • Organization
  • Compliance with Federal and State Labor Laws
  • Confidentiality handling
  • Conflict resolution
  • Critical thinking

Work Experiences

  • Collaborated with HR management to create and update policies in response to shifting industry and social trends.
  • Successfully mentored staff on best practices and protocol while monitoring performance quality control for corrective action planning, reducing project gaps.
  • Managed 2 employees across compensation, benefits, wellness and safety, HRIS, payroll, and information and data departments to ensure optimal productivity.
  • Collaborated with HR department.
  • Acted as a liaison between employees and senior management in order to respond to questions, complete contract processing, and facilitate problem resolution.
  • Through effective emergency resolution, I was able to reduce obstacles and save time while spearheading special projects.
  • Improved processes by teaching employees how to follow industry best practices and protocols.
  • Used my in-depth knowledge of HR principles as well as employment laws and regulations to counsel marketing and develop category policies.
  • Assisted human resources by controlling the flow of resumes through the applicant tracking system.
  • Collaborated with HR and legal teams.

Summaries

  • Results-oriented Miscellaneous professional with project management, stakeholder engagement, and quality assurance strengths.
  • By sourcing high-quality candidates and minimizing turnover, I'm focusing on increasing business efficiency and team productivity.
  • Adept at centralizing leave data.
  • Analytical Leave of Absence Specialist.
  • Knowledge of Power BI in depth, as well as budget management and cross-functional collaboration abilities.
  • Method and system have a proven track record.
  • Leave of Absence Specialist with risk assessment and process improvement abilities.
  • Workflow optimization in category settings and cross-functional collaboration in vendor management settings.
  • HubSpot expert with policy development and documentation experience.
  • Aligned leave management with organizational goals.

Accomplishments

  • Established cross-functional communication protocols, enhancing coordination between HR, payroll, and managers during complex leave cases.
  • Managed cross-department communications regarding leave cases, reducing time spent on information retrieval by 81%.
  • Developed and implemented a standardized leave tracking process that reduced administrative errors by 18%, increasing overall efficiency.
  • Led the introduction of a new leave management software solution, cutting manual tracking time by 84% and securing $99,000 in budget approvals.
  • Successfully negotiated 14 employee accommodations under ADA, reducing potential risk exposure by proactively addressing legal requirements.
  • Maintained up-to-date knowledge of changing employment laws, mitigating organizational risks and ensuring adaptability to new leave compliance requirements.
  • Assisted employees across multiple departments with leave requests, resulting in a 71% improvement in employee satisfaction scores on annual surveys.
  • Developed tailored leave management strategies for employees undergoing medical treatments, resulting in zero grievances filed during 2017.
  • Reduced overall leave-related costs by 43% after conducting a cost-benefit analysis that guided decision-making on leave policy changes.
  • Led initiative to enhance parental leave offerings, which resulted in improved employee retention post-leave by 72% compared to system.

Affiliations

  • Participant, Employee Wellness Program Administrator Roundtable
  • Advisor, Employee Policy Review Group for California Leave Laws (2018)
  • Member, Association of Workplace Investigators (AWI)
  • Volunteer, HR Leave Compliance Research Committee
  • Participant, American Payroll Association (APA) Leave of Absence Forums
  • Certified Specialist in Workers' Compensation Education and Compliance
  • Affiliation, WorldatWork for Total Rewards and Employee Benefits
  • Affiliation, Human Resources Certification Institute (HRCI) Leave Series
  • Attendee, National Leave and Disability Management Conference
  • Member, Society for Human Resource Management (SHRM)

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Cisco Certified Internetwork Expert (CCIE)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Strategic HR Leadership from American Management Association (AMA)
  • Certified Absence Management Specialist (CAMS)
  • Certified Business Analysis Professional (CBAP)
  • Microsoft Office Specialist (MOS)
  • Advanced Time and Attendance Management Certification Jira
  • Certification in Leave Administration Systems (CLAS)
  • CompTIA A+ Technician

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