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Skills

  • First Aid/CPR
  • Automating detection processes with Asana
  • Behavioral analysis for risk identification
  • Collaborating with Law Enforcement Agencies
  • International regulatory compliance
  • Fraud metrics tracking and reporting
  • Cross-functional collaboration
  • Supervision
  • Risk mitigation strategies
  • Order reviewing

Work Experiences

  • Assisted marketing in developing an onboarding process.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Achieved a 85% decrease in fraudulent activities for 2015.
  • Built strong relationships with operations and marketing to ensure open communication on high-risk cases, improving case resolution time by 64%.
  • Collaborated with merchants and buyers.
  • Collaborated with cross-functional teams in Denver to streamline investigation processes, reducing case resolution time by 48%.
  • Achieved adherence rate within 2020.
  • Conducted due diligence reviews for new accounts, identifying potential risk factors and preventing onboarding of 6 high-risk clients.
  • Assessed monetary impact of fraud cases.
  • Achieved 45% more accurate fraud predictions.

Summaries

  • Reviewing suspicious activities and uncovering fraud was a success.
  • Costs were consistently reduced while profits were increased.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Consistently exceeded performance expectations by effectively managing a portfolio of 16 fraud cases, balancing risk impact and prioritization.
  • Transaction Risk Investigator is a multi-talented Transaction Risk Investigator who is consistently rewarded for planning and operational improvements.
  • Conducted targeted investigations.
  • Transaction Risk Investigator with 14 years of successful team leadership and performance reporting experience.
  • Assess merchant portfolio batches in a meticulous and methodical manner each day.
  • Assessed transaction patterns.
  • Strengths in performance reporting and project management backed up by Miscellaneous training.

Accomplishments

  • Reviewed escalated cases with senior leadership, driving policy changes that impacted company-wide fraud prevention efforts.
  • Collaborated with team of 7 in the development of category.
  • Identified and mitigated risks related to metric fraud, leading to a reduction in financial losses by $10.
  • Documented and resolved procedure which led to process.
  • Collaborated with IT teams to update security measures on payment systems, lowering the occurrence of fraudulent transactions by 35%.
  • Developed a fraud risk model based on transaction patterns, predicting potential fraud cases with 45% accuracy.
  • Improved case processing efficiency by 69% by implementing a new incident tracking system and SOPs.
  • Automated fraud alert systems, reducing manual review workload by 59% and increasing accuracy.
  • Filed 11 SARs in compliance with anti-money laundering laws, resulting in zero audit findings.
  • Collaborated with cross-functional teams to streamline SAR filings, reducing completion time by 48%.

Affiliations

  • Freemason
  • Certified Information Security Manager (CISM)
  • Certified Risk and Compliance Management Professional (CRCMP)
  • Information Systems Audit and Control Association (ISACA)
  • Advanced Certified Fraud Examiner (ACFE)
  • Association for Computing Machinery
  • Data Science for Risk Management Certification metric 2016
  • International Association of Administrative Professionals
  • American Society of Safety Professionals
  • Certified Anti-Money Laundering Specialist (CAMS)

Certifications

  • Certified Payment Processing Specialist (CPPS)
  • Certified Fraud Examiner (CFE)
  • Certified in Governance, Risk & Compliance (CGRC)
  • Cisco Certified Internetwork Expert (CCIE)
  • Salesforce
  • Certified Financial Crime Specialist (CFCS)
  • Certified Threat Intelligence Analyst (CTIA)
  • SHRM Certified Professional (SHRM-CP)
  • Payment Card Industry Professional (PCIP)
  • Certified Public Accountant (CPA)

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