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Skills

  • Adobe PhotoShop
  • CSS expertise
  • Flier and poster printing
  • SMS deployment
  • Organizing materials
  • Print advertisements
  • Adobe Certified Expert (ACE)
  • Marketing and advertising
  • Originality
  • Cross-functional team collaboration

Work Experiences

  • Was in charge of updating and maintaining the graphics library records.
  • Traveled to factories in other countries to ensure production quality control.
  • Gathered and purchased all materials required to complete projects successfully, including system and metric.
  • Negotiated availability, product specifications, distribution, delivery deadlines, and price with vendors.
  • Delivered high-quality results in a timely manner.
  • Was in charge of coordinating the translation of labels and sales materials.
  • Collaborated with vendors to align style consistency with other marketing materials.
  • Delivered production-ready graphics in HTML and CSS for all marketing assets.
  • Updated computer graphic files using graphics software programs.
  • Enhanced the corporate message by editing existing PowerPoint slides.

Summaries

  • Strengths in quality assurance and data analysis backed up by Art and Design training.
  • Experienced in using traditional and digital media to promote works and series.
  • Professional with a long list of happy clients and a track record of repeat business.
  • Designer with 12 years of successful data analysis and team leadership experience.
  • Designer with strong analytical, research, and collaboration abilities.
  • Creative and tech-savvy.
  • Designer is a multi-talented Designer who is proficient in a variety of artistic mediums, including process and initiative.
  • 16 years of experience working in the initiative field as a creative designer.
  • Graphic designer, art director, and project manager with a creative and hands-on approach.
  • Clear understanding of client relations and risk assessment as well as process improvement training.

Accomplishments

  • Performed user-centered design reviews, which resulted in 85% fewer usability issues in post-launch feedback for system.
  • Collaborated in interdisciplinary teams to refine product user flows, resulting in a 24% reduced training time for new users.
  • Oversaw the design process for metric, which was delivered 3 days ahead of schedule and under budget.
  • Created motion graphics for category, boosting social media engagement by 15% on Microsoft Excel.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Led cross-functional collaboration between design and product teams, ensuring consistency of design elements across 16 different departments.
  • Initiated user research efforts that provided insights leading to a 48% improvement in customer journey for ServiceNow.
  • Developed wireframes and prototypes for program, streamlining approvals and expediting the product launch by 14 weeks.
  • Orchestrated redesigning efforts for Beacon Labs's identity, which led to a 26% lift in quarterly brand value.
  • Improved the navigation structure for system, decreasing dropout rates by 30% and enhancing overall user experience.

Affiliations

  • Association for Computing Machinery
  • Jaycees
  • American Advertising Federation (AAF)
  • Lions Club
  • Art Directors Club of New York (ADC)
  • TPC (Type Club of Paris) Member
  • Society for News Design (SND)
  • Society for Experiential Graphic Design (SEGD)
  • Adobe Design Achievement Awards Participant
  • Type Directors Club (TDC)

Certifications

  • Salesforce
  • Human-Computer Interaction (HCI) Certification from standard
  • First Aid/CPR Certified
  • Adobe Certified Professional in Visual Design
  • SHRM Certified Professional (SHRM-CP)
  • Certified Material Design Specialist
  • Certified Design Thinking Professional
  • Project Management Professional (PMP)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Interaction Designer (CID) from Harbor & Co.

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