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Skills

  • Administrative Task Automation
  • Laborer oversight
  • Material inventory management
  • Demolition skills
  • Glaze recipe optimization
  • Operational improvement
  • Team management
  • Customer satisfaction improvement tracking
  • MS Office
  • Materials handling

Work Experiences

  • Achieved 12 orders per month.
  • Oversaw the delivery of standard project by procedure team, which resulted in process.
  • Assisted in glazing application classes.
  • Became a studio best-seller.
  • Answered 14 calls per the past year to help customers with their questions and concerns.
  • Used glue, dowels, nails, screws, and clamps to join subassemblies.
  • Conducted exhibitions in 2023.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Achieved Employee of the Year for design.
  • Transported Microsoft Excel to two years customer locations.

Summaries

  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.
  • Committed to improving studio practices.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Consistently reduced material waste.
  • Assisted 10 studio members weekly.
  • Achieved a 55% improvement in customer satisfaction.
  • Collaborated with internal teams.
  • Successfully contributing to process and initiative customers' construction and remodeling projects.
  • Conducted successful live demonstrations.
  • Consistently maintained high production accuracy rate.

Accomplishments

  • Aided in the design and construction of custom display units for art showcases, reducing overall setup time by 34%.
  • Collaborated with ceramic artists to design and install custom wall-mounted sculptures, aligning with the vision of gallery curators and private clients.
  • Optimized tool arrangements, cutting retrieval time for essential studio tools off the workstation by approximately 69%.
  • Managed routine kiln logs, ensuring accurate temperature tracking and preventing firing inconsistencies, which reduced product failure rates by 82%.
  • Collaborated with team of 7 in the development of program.
  • Partnered with local schools to coordinate workshops, successfully expanding the studio's community engagement footprint and securing 2 new memberships.
  • Reviewed and advised on client projects during private studio consultations, resulting in repeat customers and a 44% increase in client satisfaction.
  • Trained and mentored new studio assistants on proper clay preparation and wedging techniques, significantly reducing air pockets and production waste.
  • Developed and implemented a sustainable clay recycling program, reducing material waste by 27% and saving an estimated $17 annually.
  • Tracked material usage via newly implemented inventory system, resulting in cost avoidance of $8 on over-ordered glaze and clay supplies.

Affiliations

  • National Association of Independent Artists (NAIA) - Studio Manager Affiliation
  • Association of Information Technology Professionals
  • Northern Clay Center - Public Workshop Host
  • International Academy of Ceramics (IAC) - Associate Artist Member
  • Professional Artist Studio Cooperative (PASC) - Member since 2023
  • Craft Potters Association (CPA) - Professional Representative
  • Rotary International
  • Freemason
  • Architecture and Ceramics Society - Research collaborations on ceramic buildings
  • Tile Heritage Foundation - Workshop Participation and Contribution

Certifications

  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Public Accountant
  • First Aid/CPR Certified
  • Microsoft Certified Systems Engineer (MCSE)
  • SHRM Certified Professional (SHRM-CP)
  • Project Management Professional (PMP)
  • Art Critique & Feedback Skills Training, Lakeside Partners
  • CompTIA Security+
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Advanced Wheel-throwing Intensive, Atlanta, 2020

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