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Skills

  • Report writing
  • Linens and toiletries
  • Operational improvement
  • Inventory and supply
  • Reporting and documentation
  • Team management
  • User interface understanding
  • Data entry
  • First Aid/CPR
  • Extremely organized

Work Experiences

  • Completed the work outlined on the repair order with efficiency and accuracy.
  • On-site training was provided by me.
  • Collaborated with process customers to determine their needs and deliver system service.
  • Started it.
  • Daily fuel inspections, including preloading and quality control, were something I helped with.
  • Exercised and practiced under the supervision of athletic trainers or professional coaches to develop skills, improve physical condition, and prepare for competitions.
  • Was in charge of receiving, storing, transferring, and dispensing petroleum fuel products.
  • Provided management with framework updates on renewal progress, at-risk renewals, and renewal forecasts.
  • Quickly identified problems and alerted Public Area Attendant to any potential project delays.
  • In charge of day-to-day operations and equipment maintenance in the initiative department.

Summaries

  • Skills in quality assurance and data analysis are available.
  • A quick study who has worked in a variety of design fields to help companies strengthen their brands and grow their revenue.
  • Room attendant with 17 years of experience working for reputable hotel chains.
  • With 14 years of progressive experience in large-scale corporate banking environments, I am a highly analytical and results-driven banking professional.
  • Collaborate with commercial lenders to achieve sales targets.
  • Ability to complete tasks accurately despite interruptions and competing demands has been demonstrated.
  • Financial analysis, reconciliation, mortgage collections, loan documentation, SBA liquidation, credit and risk management assessment, and customer service are all areas of expertise for me.
  • Multi-tasking and self-motivated leader who designs and develops powerful print and graphic media materials with keen attention to detail, articulate communication skills, and strong aesthetic sense.
  • Fluent in both English and Spanish.
  • Articulate

Accomplishments

  • Volunteered to assist the special events team with after-hours cleaning efforts, ensuring the ballroom was event-ready within 14 hours after major meetings.
  • Identified a cleaning supplies overuse issue and worked with procurement to adjust inventory needs, cutting down annual supply spending by 83%.
  • Collaborated with housekeeping and guest services teams to ensure cleanliness and readiness for process, increasing customer satisfaction by 61% based on post-event surveys.
  • Collaborated closely with a safety officer during routine job tasks, recognizing potential hazards, and increasing safety compliance rates by 32%.
  • Received commendation for consistently maintaining cleanliness standards, contributing to the property’s achievement of CPA for housekeeping excellence.
  • Worked with senior cleaning staff to implement additional sanitization measures during metric, which contributed to an overall improvement in repeat client bookings by 54%.
  • Contributed to revamping the janitorial supplies storage layout which improved access to materials and increased cleaning productivity by 68%.
  • Reduced guest request response times through better communication with the maintenance team, improving team satisfaction feedback from 17 to 13.
  • Identified and resolved maintenance issues in public areas, improving safety ratings by 20% and enhancing the overall guest experience.
  • Initiated team-wide workshops focused on eco-conscious cleaning practices, leading to a reduction in environmental footprint by 72%.

Affiliations

  • Cleaning Management Institute (CMI)
  • Green Hotels Association
  • Society of Women Engineers
  • Association of Information Technology Professionals
  • Public Hospitality Area Maintenance Association
  • Project Management Institute
  • Hotel Services and Operations Council
  • Global Biorisk Advisory Council (GBAC)
  • American Society of Safety Professionals
  • Professional Housekeepers Association

Certifications

  • Certified Covid-19 Social Distancing Compliance Officer - framework
  • Floor Care Certification - process
  • Certified Housekeeping Supervisor (CHS) - process
  • Certified Cleaning Professional (CCP) - procedure
  • Salesforce
  • First Aid/CPR Certified
  • Microsoft Certified Systems Engineer (MCSE)
  • Apple Certified Associate (ACA)
  • Certified Public Accountant (CPA)
  • Bilingual Communication in Hospitality Certification – Harbor & Co.

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