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Skills

  • Customer service
  • Team building
  • Donor relations and fundraising
  • Skilled researcher
  • Circulation management
  • Supervision
  • Team management
  • RFI Scanners
  • Insurance billing
  • Invoice generation

Work Experiences

  • Assisted 5 remote students.
  • Allowed patrons to locate volumes 32% faster.
  • Was in charge of overseeing inventories for books, audiovisual materials, and computer software, as well as processing all receipts accurately.
  • Increased profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Achieved resolution within several months.
  • Achieved reduction over 4 months.
  • Kept my initiative knowledge up to date by doing team leadership and performance reporting.
  • Microsoft Excel was delivered to customer locations by me.
  • Assisted in the creation of framework procedures.
  • Assisted patrons with the library's computer system and gave them instructions on how to log on to the Internet.

Summaries

  • Accomplished in digital archiving and preservation, led a successful project that converted 13 historical documents into digital formats for future academic setups. Aiming to continue contributions in resource development.
  • Ability to work under high volumes.
  • Motivating leader who has built and managed standard teams in the past.
  • Student pursuing a Art and Design degree who is eager to contribute developed knowledge in the role of Undergraduate Library Assistant.
  • Customer service and assisting others with technological services are among the skills that this charismatic and personable library assistant possesses.
  • Salesforce and SAP experts with exceptional interpersonal skills.
  • Undergraduate Library Assistant with data analysis and risk assessment abilities.
  • With hands-on experience, eager to learn new skills and advance knowledge.
  • Framework and program have a proven track record.
  • Undergraduate Library Assistant and team leader with 9 years of experience in program settings.

Accomplishments

  • Designed a social media campaign to promote library resources, resulting in a 18% increase in study room bookings over metric.
  • Assisted in the implementation of a new library catalog system, streamlining search functions and reducing the time spent by patrons finding materials by 26%.
  • Developed and maintained a detailed communication protocol for handling patron inquiries, reducing service response time by 73%.
  • Organized various library outreach programs, resulting in a 33% increase in community engagement and participation in library-sponsored events.
  • Optimized circulation desk workflows, leading to a 75% improvement in patron check-in/check-out speed and reducing queue times.
  • Assisted researchers with accessing historical archives, regularly retrieving materials that contributed to scholarly outputs, later published in system.
  • Automated the data entry process for historical collections, saving 7 hours of manual work per month and improving data accuracy.
  • Spearheaded a successful digital archiving project that brought over 10 historical documents online, improving public accessibility.
  • Collaborated with IT services to improve the library's Wi-Fi functionality, which resulted in 48% fewer connection support tickets.
  • Led a successful initiative to digitize course reserves, improving student access during remote learning periods by 19%.

Affiliations

  • Volunteer, Community Book Drive Event, Denver, 2017
  • Member, Academic and Research Libraries Association (ACRL), 2022
  • Member, American Library Association (ALA) 2019 – present
  • Publicity Officer, Campus Organization for Library Science Students (COLSS), 2019
  • Participant, Annual Library Technology Conference (ALTC), 2018
  • Member, Association for Library Collections and Technical Services (ALCTS), 2021
  • Active Participant, Digital Humanities in Libraries Conference (DHL), 2020
  • Member, Society of American Archivists (SAA), 2015
  • Member, International Federation of Library Associations and Institutions (IFLA), 2024
  • Volunteer, Local Public Library's Community Outreach Program, Phoenix, 2021

Certifications

  • ALA Information Literacy Instruction Certification
  • Electronic Resources Management (ERM) Certification
  • Google Certified Professional Cloud Architect
  • Online Computer Library Center (OCLC) Connexion Cataloging Client Certification
  • ServSafe
  • Certified Information Professional (CIP)
  • Digital Curation Certificate from the Society of American Archivists
  • National Information Standards Organization (NISO) Standards Professional Development
  • CompTIA A+ Technician
  • ALA Fundamentals of Library Advocacy Certified

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