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Skills

  • Knowledge of Base Station Equipment Configuration
  • System downtime reduction strategies
  • Equipment Testing and Performance Validation
  • Emergency Outage Site Leadership
  • Real-Time Data Throughput Analysis
  • Capacity Enhancement for Network Elements
  • Vendor Management and Hardware Issue Resolution
  • Coverage Improvement in Rural Areas
  • Escalated Issue Troubleshooting
  • Experience with RF Signal Analysis

Work Experiences

  • Assisted with network optimization efforts.
  • Contributed to network stability in 2022.
  • Achieved permanent fixes in 67% of cases.
  • Applied strategic & rapid diagnostics.
  • Assisted with the deployment of Tableau cells, enhancing network coverage in rural Boston regions.
  • Assisted in new base station installations, ensuring proper configuration and functionality in accordance with CPA standards.
  • Contributed to the expansion of RAN coverage by effectively managing the setup of 7 new sites across Raleigh.
  • Assisted with network optimization efforts and fine-tuning of parameters, contributing to a data throughput increase of 62% during high-traffic events.
  • Coordinated with project teams on site acceptance tasks, ensuring timely completion for Adobe Creative Suite installations and a smoother go-live process.
  • Assisted in restoring services during outages.

Summaries

  • Conducts trend analysis.
  • Achieved a 41% permanent resolution rate for recurring issues.
  • Delivered knowledgeable guidance during technical training sessions.
  • Collaborative RAN Engineer.
  • Committed RAN Engineer with proficiency in performance metric monitoring and contributing to 39% improvements in network reliability.
  • Collaborated with cross-functional units to deploy new base stations, resulting in improved network coverage, especially in rural Austin regions.
  • Detail-oriented professional with success in both fieldwork and reporting, prepared key insights to inform future network upgrades.
  • Boosted user satisfaction.
  • Consistently achieved sub-17 minute resolution time for network issues via efficient alarm processing and comprehensive diagnostics strategies.
  • Demonstrated success in optimizing network maintenance strategies, reducing downtime by 17 hours monthly with strategic, proactive processes.

Accomplishments

  • Performed regular testing on base station equipment, identifying and addressing program issues before service impact.
  • Developed custom configurations for newly installed base stations, improving network capacity by 35% across Raleigh.
  • Played an integral role in the evaluation and procurement of method technologies, improving base station performance by 85%.
  • Mitigated risks associated with critical software upgrades, enabling a 62% smoother operation in post-upgrade analysis.
  • Created detailed post-implementation reports following network enhancements, ensuring regulatory compliance and performance benchmarks.
  • Enhanced first-level support process by reducing unnecessary escalations, improving incident resolution efficiency by 20%.
  • Introduced proactive monitoring techniques that detected irregularities in 8 RAN sites ahead of major disruptions.
  • Minimized service outages by implementing preventive maintenance techniques, reducing downtime by 17% hours monthly.
  • Managed equipment upgrades and successfully minimized system downtime, resulting in a 81% boost in network availability.
  • Refined diagnostic protocols, contributing to faster identification and resolution of standard anomalies across Seattle.

Affiliations

  • Certification in RAN Troubleshooting Best Practices, system
  • Graduate, Network Management Program, metric
  • Alumni, Bachelor’s in Electrical Engineering, process
  • Contributor, Global System for Mobile Communications Association (GSMA)
  • Active Member, International Wireless Communications Expo (IWCE)
  • Affiliation, 3rd Generation Partnership Project (3GPP) Working Groups
  • Certification, Structured Troubleshooting for Advanced LTE/5G Networks, process
  • Member, 5G Americas
  • Certification in Routing and Switching, CompTIA Network+
  • Affiliate, International Telecommunication Union (ITU)

Certifications

  • Nokia LTE Radio Access Certification, 2015
  • Nokia Certified RAN Performance Engineer, 2019
  • Certified RF Design Engineer, Summit Group, 2020
  • Microwave Planning Fundamentals Certification, 2019, Meridian
  • Certified Wireless Network Administrator (CWNA), Summit Group, 2024
  • Ericsson Radio Access Certification, 2021
  • 5G Radio Planning and Optimization Certification, initiative, 2015
  • Certified Specialist in LTE (Long Term Evolution) Fundamentals, 2015
  • Tower Safety and Climbing Certification, metric, 2016
  • Small Cell Deployment Specialist Certification, Ironclad Systems, 2023

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