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Skills

  • Excellent interpersonal skills
  • Psychosocial assessments expert
  • Attentive listener
  • Computer literate
  • Life skills counseling
  • Applied behavioral analysis
  • Child welfare and protective services
  • Crisis intervention
  • Behavioral therapy
  • Women’s issues

Work Experiences

  • Conducted abuse and neglect assessments on clients and compiled documentation for court reports.
  • Permanency Team Meetings (PTM) and family meetings were facilitated by me.
  • Founded and led a number of support groups.
  • Assisted clients in developing new coping mechanisms and techniques in order to facilitate behavior change.
  • Looked for signs of trauma, abuse, and neglect in students.
  • Looked into allegations of child abuse, neglect, and exploitation.
  • Used Tableau and Microsoft Excel to write reports and case summaries.
  • Conducted psychosocial assessments of new patients and their families to determine needs.
  • Provided community resources and education, as well as negotiating with insurance companies on behalf of patients.
  • Communicated with the program director to determine and reduce the risk of self-harm and suicide.

Summaries

  • Professional who is capable of evaluating needs, designing custom treatment plans, and maintaining detailed case histories.
  • With 16 years of experience in the public sector, I am a results-oriented community service professional and manager.
  • Nursing homes, workplaces, and residences are all examples of casework settings.
  • Client support, program development, and complex problem solving are all strengths of this high-energy Social Services Manager.
  • Patient-centered social worker skilled at putting patients at ease and tailoring treatment plans to each patient's unique strengths.
  • Volunteer Coordinator with a strong commitment to quality who is eager to apply her skills and experience to a long-term position at Beacon Labs.
  • Pragmatic
  • Excellent communicator with a knack for forging long-term business partnerships.
  • Individual who is hardworking and motivated and has experience working with people of various ages, ethnicities, and socioeconomic backgrounds.
  • Prepared to contribute 12 years of experience to a growing community.

Accomplishments

  • Oversaw production and distribution of an innovative disaster recovery brochure nationally recognized as a best practices resource.
  • Evaluated service delivery for refugee families, resulting in improved access to housing and healthcare for 14 individuals.
  • Secured additional funding by completing grant applications, leading to 17 new community outreach programs being launched.
  • Competed with 7 other homeless shelters and youth programs to win funding and successfully secure a $17 grant geared toward revamping the clinic’s services and offerings.
  • Conducted crisis intervention for families at risk, leading to 25% prevention of emergency foster care placements.
  • Led trauma-informed care workshops to educate 12 staff members, improving client satisfaction scores by 40%.
  • Created a mentorship program for at-risk youth, with 7 participants transitioning back into education or employment within two years.
  • Served as primary case manager for a caseload of 2 clients, ensuring individual service plans were met with a 61% success rate.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Partnered with healthcare providers to streamline access to mental health services, increasing timely referrals by 83% over 18 months.

Affiliations

  • Society for Social Work Research (SSWR)
  • Society for Social Work Leadership in Health Care
  • Toastmasters
  • American Clinical Social Work Association (ACSWA)
  • Council on Social Work Education (CSWE)
  • National Association of Social Workers
  • American Society of Safety Professionals
  • Clinical Social Work Association (CSWA)
  • International Association of Administrative Professionals
  • Project Management Institute

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Fund Raising Executive
  • Cisco Certified Internetwork Expert (CCIE)
  • CompTIA Security+
  • Apple Certified Associate (ACA)
  • Certified Social Work Case Manager (C-SWCM) - procedure
  • Nonviolent Crisis Intervention Certification - metric
  • Domestic Violence Advocacy Certification - National Domestic Violence Hotline
  • Cisco Certified Network Associate (CCNA)
  • Applied Suicide Intervention Skills Training (ASIST) – Summit Group

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