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Skills

  • Regional market trends analysis
  • Introduction of new products to market
  • Return on investment analysis for marketing initiatives
  • Database management
  • Market analysis and competitive intelligence
  • Customer segmentation strategies
  • Quarterly sales performance analysis
  • Demand forecasting and predictive analysis
  • Profitability improvement for underperforming regions
  • Competitor benchmarking and analysis

Work Experiences

  • Worked hard to resolve one-of-a-kind and recurring complaints, as well as promote loyalty and improve operations.
  • Efficiently resolved all vendor and account issues while exceeding sales quotas by 6%.
  • Researched and implemented new strategies to expand the company's operations and customer base.
  • Increased the team's revenue by over $14 in sales.
  • Kept up to date on competitor products and pricing in the markets I served.
  • Maintaining and applying current knowledge of sales, promotions, and policies regarding payments, exchanges, and security practices drove business success.
  • Achieved an industry-leading process by applying strategic initiative industry knowledge and leadership skills.
  • Established long-term business growth by building relationships with customers and the community.
  • Averaged 4 sales calls closed each quarter.
  • Organized promotional events and interacted with the community to increase sales volume.

Summaries

  • Detail-oriented and committed to creating efficient environments in which to provide excellent service.
  • Achieved 78% market capture.
  • Sales Manager with over 11 years of experience building relationships and partnerships, servicing accounts, and increasing profits.
  • Exceptional at spotting and profiting from new market trends and revenue opportunities.
  • Expert in boosting revenue and sales while increasing productivity and customer satisfaction.
  • Skilled in workflow optimization and capable of streamlining daily activities to increase productivity and sales.
  • Achieved consistent 28% growth in regional revenue.
  • Accomplished Zonal Sales Manager skilled in aligning cross-functional teams to exceed quarterly sales targets, consistently delivering 48% above forecast.
  • Allocated resources efficiently.
  • Dedicated to streamlining processes while maximizing employee potential.

Accomplishments

  • Analyzed market trends in Chicago to identify strategic opportunities, increasing engagement in new target markets.
  • Overhauled sales funnel management, reducing lead-to-close time by 22% over 17 months.
  • Developed coaching/mentorship program for junior sales reps, reducing attrition by 68%.
  • Developed data-driven sales reporting and dashboards using Jira, improving forecast accuracy by 47%.
  • Led the redesign of the customer acquisition strategy, resulting in 15% higher conversion rates.
  • Expanded key client relationships by 51% through personalized service and strategic account management.
  • Exceeded sales targets by 64% through effective pipeline management and customer journey optimization.
  • Partnered with cross-functional departments to ensure seamless integration of the sales and supply chain teams, improving service level by 62%.
  • Resolved product issue through consumer testing.
  • Coordinated initiatives with internal supply chain teams, reducing stockouts by 65% during peak sales periods.

Affiliations

  • Zonal and Regional Sales Leadership Summit 2015
  • International Association of Business Communicators (IABC)
  • Lions Club
  • Society of Sales and Marketing Trainers (SSMT)
  • Jaycees
  • American Marketing Association
  • Society of Human Resource Management
  • Association of Information Technology Professionals
  • Association for Computing Machinery
  • Strategic Account Management Association (SAMA)

Certifications

  • Certified Public Accountant (CPA)
  • Customer Acquisition and Retention Specialist from Vantage
  • Apple Certified Associate (ACA)
  • Customer Relationship Management (CRM) Software Certification for QuickBooks
  • Certified Professional in Retail Management from initiative
  • Project Management Professional (PMP)
  • Certified Professional Sales Person (CPSP) from Sales Management Association
  • Leadership Skills for Sales Managers from process
  • Salesforce
  • Strategic Sales Management Certification from method

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