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Skills

  • Ethernet
  • Product Research
  • Visual Basic
  • Disaster Recovery Auditing
  • Compliance
  • SAP Netweaver BW
  • Sales data analysis
  • Teradata BTEQ
  • Software Engineering
  • Banyan VINES

Work Experiences

  • Verification of the billing system and error detection
  • Create ad hoc and standard reporting for management.
  • Evaluated competitive market strategies by analyzing product, market, and share trends.
  • Categorized
  • Got better.
  • Gathered information in order to assess current industry trends.
  • Technical specifications were translated into detailed product requirements by me.
  • Double-checked figures, postings, and documents for proper coding, mathematical accuracy, and entry.
  • Was in charge of multiple reporting platforms that were critical to lab operations.
  • Prepare weekly management reports on the number of orders, products, and shipments that were successfully delivered.

Summaries

  • IT instructor and trainer with more than 14 years of experience.
  • Focused on customer service
  • Looking for ways to improve various software packages.
  • Deadline-driven
  • Looking for a job where I can help with test reporting and defect resolution.
  • New graduate eager to work with a diverse range of people.
  • Articulate
  • Looking for a position where I can interact with vendors while also providing support to corporate users.
  • Dedicated professional with over 8 years of experience developing method web applications.
  • Dedicated and hardworking individual with a strong interest in Big Data.

Accomplishments

  • Resolved product issue through consumer testing.
  • Monitored and tracked KPIs across departments using customized reporting tools, which helped identify performance gaps that were closed by 81%.
  • Modified and improved existing databases to reduce processing time by 13 and improve accuracy by 10%.
  • Disaster Recovery Planning: : program framework Technical Support:: metric initiative
  • Mined social media datasets, delivering actionable sentiment analysis that increased brand engagement by 35%, influencing communication strategies effectively.
  • Network Security: Updated network systems to support confidential company operations and eliminate hacking ability.
  • Program Created and drove infrastructure migration strategy to begin transformation of SSIT from a legacy client-server workshop to a modern business-aligned operation built upon enterprise architecture best practices.
  • System Design: Conceptualized and designed framework that resulted in process.
  • Established data visualization standards that ensured consistency across 2 projects and enabled faster comprehension of trends by senior leadership.
  • Product Development: Worked on scalability and optimization of production environment.

Affiliations

  • International Council of Nurses
  • Toastmasters
  • Association for Supply Chain Management (APICS)
  • Freemason
  • National Association of Social Workers
  • International Association of Administrative Professionals
  • Alumni of the HarvardX Data Science Certification Program
  • Affiliate of the International Society for Computational Biology (ISCB)
  • Member of the American Association for Artificial Intelligence (AAAI)
  • Active participant in the American Statistical Association (ASA)

Certifications

  • Amazon Web Services (AWS) Certified Data Analytics Specialty
  • VMware
  • CompTIA Certified Technical Trainer (CTT+)
  • Certified Public Accountant
  • Association for Project Management (APM)
  • Project Management Professional (PMP)
  • Certified Sentiment Analysis Professional (CSAP) - initiative
  • Certified Six Sigma Black Belt
  • Oracle Certified Database Administrator
  • Certification in Java

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