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Skills

  • Inventory management
  • MS Office Suite
  • Maintaining store appearance
  • Advanced bookkeeping skills
  • Fiscal budgeting
  • Bookkeeping
  • Liquor law compliance
  • Cash drawer management
  • Product upselling
  • Tax accounting specialization

Work Experiences

  • Used advanced software skills to create documents, reports, and presentations.
  • Trained as Cash Application Specialist and provided backup coverage to ensure that customers received the best possible service.
  • Optimized and managed research and development spending through collaboration with key business leaders.
  • Handled POS transactions such as checks, cash, credit card purchases, and refunds.
  • Assisted customers in completing purchases, locating items, and enrolling in reward programs in order to increase customer loyalty, satisfaction, and sales.
  • Oversaw a team of five accounts receivable clerks.
  • Proposed budgetary changes in order to boost the company's profits.
  • Trained new team members on how to use the POS system, customer service strategies, and sales objectives.
  • Created reports that included a variety of metrics and account data.
  • Counted the cash in the register drawer at the start and end of each shift.

Summaries

  • All aspects of store operations are well-understood.
  • Efficient at accurately and quickly processing payments.
  • Quick delivery of hot food and coordinated are service-oriented.
  • Customer-focused cashier with 9 years of experience assisting customers with transactions.
  • Experienced process Cashier with over 17 years in the retail industry.
  • Cash Application Specialist with 11 years of successful risk assessment and budget management experience.
  • Cash Application Specialist is a multi-talented Cash Application Specialist who is consistently rewarded for planning and operational improvements.
  • Cash Application Specialist dependable with strong vendor management and quality assurance abilities.
  • Customer service and program POS software training.
  • Cash Application Specialist is a friendly Cash Application Specialist with over 16 years of retail experience.

Accomplishments

  • Developed detailed performance dashboards through the use of Excel (pivot tables, charts) to monitor daily cash application KPIs.
  • Recouped $7 from delinquent client.
  • Documented and resolved category which led to program.
  • Handled and resolved the largest Number of reporting discrepancies in one year.
  • Decreased the average unapplied cash balance by 61% through enhanced validation measures at the point of entry.
  • Reduced manual cash allocation errors by 33% through the implementation of automated cash application systems, leading to streamlined processes across logistics.
  • Collaborated with customer success to establish a dispute resolution mechanism, resulting in a 66% increase in payment accuracy.
  • Consolidated cash application processes from multiple systems into a single platform, reducing processing time by 55%.
  • Recovered $11 in unapplied cash within program, surpassing recovery targets in coordination with the credit and collections teams.
  • Developed training materials for procedure cash application module, decreasing onboarding time for new hires by 78%.

Affiliations

  • Society of Women Engineers
  • Corporate Finance Institute (CFI)
  • Freemason
  • Association for Supply Chain Management (APICS)
  • National Association of Credit Management (NACM)
  • Lions Club
  • American Marketing Association
  • Billing and Receivables Management Council (BRMC)
  • ERP System User Group for Adobe Creative Suite
  • Association for Computing Machinery

Certifications

  • Certified Accounts Receivable Specialist (CARS)
  • Certification in Accounts Receivable Management (CARMS)
  • Oracle Financial Systems Certification
  • Certified Protection Officer (CPO)
  • Certified Global Payment Professional (CGPP)
  • Certified International Receivables Specialist (CIRS)
  • ServSafe
  • First Aid/CPR Certified
  • Certified QuickBooks ProAdvisor (2021, procedure)
  • CompTIA Security+

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