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Skills

  • Invoice coding familiarity
  • Superior attention to detail
  • ERP (Enterprise Resource Planning) software
  • Intuit QuickBooks specialist
  • Tax accounting
  • Cash balancing
  • PeopleSoft and Essbase
  • Financial planning
  • Dispute resolution
  • Budget development

Work Experiences

  • Helped customers by answering their questions and completing their requests.
  • Was in charge of forecasting, operations, accounting close, and reporting for a $240 million prescription drug rebate revenue program.
  • Researched technical tax issues related to consulting projects ahead of time.
  • Educated customers about promotions to increase sales.
  • Trained as Cash Application Specialist and provided backup coverage to ensure that customers received the best possible service.
  • Assisted customers in completing purchases, locating items, and enrolling in reward programs in order to increase customer loyalty, satisfaction, and sales.
  • I'm in charge of the client's asset base, which includes bond funds and city funds.
  • Updated a comprehensive financial reporting package to reflect the growing complexity of the organization.
  • Kept up to date on store promotions and made sales pitches to customers.
  • Calculated the amount of taxes owed by using the prescribed rates, laws, and regulations.

Summaries

  • Cash Application Specialist who is trustworthy and dedicated, with 7 years of experience serving customers and running the register.
  • Within Accounting and Finance, senior Cash Application Specialist and outstanding performer in strategic planning and stakeholder engagement.
  • With a commitment to efficiency and accuracy, I am skilled at vendor management.
  • High-energy Accounting and Finance professional eager to contribute skills and experience to a new and challenging role.
  • Professional and approachable, with exceptional customer service and sales skills.
  • When assisting customers with requests and meeting special needs, she is cheerful.
  • Dedicated Cash Application Specialist with 11 years of customer payment collection experience.
  • Capable of quickly learning and improving performance in order to meet and exceed customer demands and sales goals.
  • Dedicated to learning, growing, and succeeding in Accounting and Finance.
  • Dedicated to leading and promoting high-quality customer service and engagement initiatives.

Accomplishments

  • Generated a 10% reduction in month-end close.
  • Identified and resolved 13% of discrepancies in cash applications by increasing collaborative efforts with the billing team.
  • Effectively managed cash allocations across 9 international entities, ensuring compliance with global financial regulations.
  • Consolidated cash application processes from multiple systems into a single platform, reducing processing time by 55%.
  • Spearheaded cross-functional project with 8 departments to improve the cash posting cycle, resulting in a 38% productivity increase.
  • Auditing Procedures: Knowledge of planning techniques, test and sampling methods involved in conducting audits.
  • Resolved 9 complex cash reconciliation discrepancies over 6 months by identifying root causes and implementing solutions.
  • Collaborated with team of 5 in the development of procedure.
  • Completed accurate allocation of cash receipts for 4 transactions per month with minimal variance, supporting financial reporting.
  • Developed detailed performance dashboards through the use of Excel (pivot tables, charts) to monitor daily cash application KPIs.

Affiliations

  • National Professional Cash Application Network (NPCAN)
  • Finance Management Association (FMA)
  • International Institute of Certified Public Accountants (IICPA)
  • Association of Financial Professionals (AFP)
  • Professional Risk Managers' International Association (PRMIA)
  • Finance and Treasury Management Association (FTMA)
  • Payment Card Industry Security Standards Council (PCI SSC)
  • Certified Treasury Professional (CTP) Certification Program
  • Association for Financial Operations Professionals (AFP)
  • American Society of Safety Professionals

Certifications

  • Certified Financial Process Improvement Specialist (CFPIS)
  • Certified Financial Services Auditor (CFSA)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Internal Auditor (CIA)
  • Certified Global Payment Professional (CGPP)
  • Microsoft Certified Systems Engineer (MCSE)
  • NetSuite Accounts Receivable Specialist Certification
  • CompTIA A+ Technician
  • Certified Public Accountant
  • Apple Certified Associate (ACA)

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