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Skills

  • Attention to detail
  • Time management
  • Supervision
  • Process improvement
  • Operational improvement
  • Team building
  • Patient Transport
  • Critical thinking
  • Business operations
  • Customer service

Work Experiences

  • Immediately informed Patient Transport Attendant of any unusual or urgent circumstances in the patients' condition or environment.
  • Looked at the medical conditions of the patients to determine the best mode of transportation.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Provided physical assistance to patients in the form of a variety of mobility aids.
  • Located and collected requisitioned hospital supplies from designated areas in order to transport supplies to assigned treatment areas.
  • Collaborated with medical and nursing staff.
  • Achieved 34% faster check-ins at treatment facilities.
  • Collaborated closely with medical and nursing staff, reducing turnaround time for patient mobilization by 78%.
  • Achieved a safety compliance rate of 69%.
  • Collaborated with the hospital's infection control team to ensure safe transport of contagious patients, upholding infection prevention policies.

Summaries

  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the process business.
  • Coordinated patient transport in medical environments.
  • Accomplished in safely transporting critical-care patients.
  • Achieved 18% improvement in patient transfer time accuracy.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Collaborated with cross-functional teams.
  • Patient Transporter with real-world experience escorting patients around medical facilities.
  • Transports equipment and patients in a safe manner to ensure consistent positive outcomes.
  • Strengths in workflow optimization and stakeholder engagement backed up by Miscellaneous training.
  • Reliable and task-oriented, with a strong desire to provide high-quality patient care.

Accomplishments

  • Assisted elderly and immobile patients during transport by carefully applying knowledge of body mechanics, reducing injury risks.
  • Trained new hires on patient dignity and confidentiality, ensuring 100% compliance with HIPAA and Raleigh's internal protocols.
  • Participated in 2016's disaster drill exercises, providing critical feedback for enhanced emergency response protocols.
  • Initiated a new patient intake checklist in collaboration with nursing staff, reducing the incidence of incomplete transfer orders by 64%.
  • Improved patient satisfaction ratings by 22% by providing compassionate support during transfers and explaining procedures in easily understandable terms.
  • Consistently achieved readiness for patient procedures, ensuring pre-op patient transportation within 16 minutes of request.
  • Streamlined specimen transport process to laboratory, reducing cross-contamination risks and turnaround time by 32%.
  • Delivered timely assistance during shifts with an average of 2 high-acuity patient transfers per two years, maintaining adherence to all safety and privacy regulations.
  • Safely transported fragile medical equipment between departments with zero incidents over 2020-year tenure.
  • Collaborated with team of 9 in the development of metric.

Affiliations

  • Association for Supply Chain Management (APICS)
  • Certified in Basic Life Support (BLS) through the American Heart Association
  • Jaycees
  • American Medical Informatics Association
  • Engaged with the Association for Patient Experience (AfPE), focusing on reducing patient anxiety
  • Regular attendee of seminars hosted by the Association for Professionalism in Patient Mobility (APPM)
  • Member of Healthcare Information and Management Systems Society (HIMSS)
  • Rotary International
  • International Association of Administrative Professionals
  • Co-organized interdisciplinary team meetings at method, fostering better communication between transport and clinical staff

Certifications

  • Nonviolent Crisis Intervention Certification
  • Cisco Certified Network Associate (CCNA)
  • CompTIA A+ Technician
  • Patient-Centered Care Certification by Brightline
  • Certified Healthcare Transporter (CHT) by Summit Group
  • Medical Terminology Certification by Cedar Works
  • Safe Lifting and Transferring Techniques by method
  • OSHA Bloodborne Pathogens Certification
  • ServSafe
  • Hospital Incident Reporting Training by Meridian

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