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Skills

  • Dispute resolution
  • Electoral programs
  • Relationship development
  • Public information
  • Project organization
  • Operational improvement
  • Electronic Voting System Troubleshooting
  • Communications
  • Crisis management and intervention
  • Diverse voter engagement

Work Experiences

  • Individuals were registered for initiative services, and I processed 8 applications per 18 months.
  • Provided new voters with assistance and advice on how to complete the necessary steps and procedures.
  • Used Microsoft Excel to enter data and prepare correspondence.
  • Collaborated with law enforcement to ensure voter safety.
  • Contributed to a flawless audit trail for the 2019 election.
  • Avoided legal disputes.
  • Complied with legal standards.
  • Oversaw the accuracy testing and maintenance of voting units through optimized and launched.
  • Provided initiative documents in response to various people's requests for information.
  • Gathered information from voters in order to determine the proper voting location and ballot.

Summaries

  • Boosted registration rates by 58%.
  • Within Miscellaneous, senior Election Officer and outstanding performer in client relations and workflow optimization.
  • Ambitious Election Officer focused on streamlining voting operations, reducing error rates in post-election audits by 33%.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the standard business.
  • Coordinated ballot transport for 10 precincts.
  • Collaborative and detail-oriented professional.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Contributed to overall voter satisfaction.
  • Costs were consistently reduced while profits were increased.
  • Election Officer who is well-organized and hardworking, with 4 years of experience and exceptional documentation and planning abilities.

Accomplishments

  • Documented and resolved metric which led to framework.
  • Ensured election documentation was complete and accurate for over 15 polled locations, leading to zero errors in vote count certification.
  • Addressed voter complaints and legal challenges on election day, responding within several months to minimize disruptions and ensure accurate vote submission.
  • Partnered with Meridian to complete a post-election analysis on turnout trends and accuracy, presenting findings that led to future resource allocation improvements.
  • Successfully mitigated voter concerns related to ballot confidentiality by enforcing voter privacy regulations during peak voting hours.
  • Ensured compliance with the Americans with Disabilities Act at 7 voting stations, improving accessibility for disabled and elderly voters.
  • Partnered with Harbor & Co. To improve provisional ballot processing, resulting in more accurate and timely final vote tallies.
  • Resolved product issue through consumer testing.
  • Trained 10 temporary election workers on federal and state election protocols, increasing compliance rates by 17% from previous election cycle.
  • Monitored polling location sites to ensure every polling station adhered to state and national election laws, reducing procedural violations by 82%.

Affiliations

  • Overseas Vote Foundation (OVF)
  • American Bar Association (ABA) – Standing Committee on Election Law
  • National Association of Social Workers
  • U.S. Election Assistance Commission (EAC) Certification
  • Project Management Institute
  • American Society of Safety Professionals
  • Center for Civic Design
  • International Association for Identification (IAI) - Election Fraud Investigation
  • Election Center (National Association of Election Officials)
  • Toastmasters

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • Digital Security in Elections Certification - procedure
  • Certified Election Compliance Specialist - Vantage
  • CompTIA A+ Technician
  • Election Monitoring and Oversight Professional Certification - Vantage
  • First Aid/CPR Certified
  • Election Integrity Risk Assessment Certification
  • Multicultural Voter Outreach Specialist Certificate - Beacon Labs
  • Conflict Resolution in Electoral Systems Certification
  • Certified Transparent Election Monitor - Brightline

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