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Skills

  • Data-driven decision making in voter outreach
  • Team management
  • Communications
  • Community engagement to increase voter participation
  • Collaboration with data and legal teams
  • Institutional reform
  • Cross-functional team collaboration in elections
  • Process improvement
  • Adherence to state and federal election laws
  • Electronic Voting System Troubleshooting

Work Experiences

  • Collaborated with the registrar’s office.
  • Complied with legal standards.
  • Counted over 4 ballots in order to prepare official election results reports.
  • Contributed to a 27% reduction in voter confusion at polling locations.
  • Addressed 53% fewer technical issues than previous elections.
  • Ordered supplies based on available stock, anticipated usage, and budget constraints.
  • Achieved 76% increase in voter turnout compared to 2018.
  • Collaborated with law enforcement to ensure voter safety and the prevention of election tampering in Austin, receiving a Outstanding Service Award for oversight excellence.
  • Achieved a 47% decrease in spoiled ballots.
  • Processed registrations while keeping operational policies and category standards in mind.

Summaries

  • Collaborative and detail-oriented professional.
  • Election Officer is bilingual and fluent in Spanish and Mandarin.
  • Election Officer with 11 years of successful performance reporting and cross-functional collaboration experience.
  • Ambitious Election Officer focused on streamlining voting operations, reducing error rates in post-election audits by 33%.
  • Skilled at acting as a voter interpreter, explaining how to use voting machines, and setting up election equipment, such as program and framework equipment.
  • Individual who is organized and friendly and speaks Portuguese and Japanese.
  • Coordinated ballot transport for 10 precincts.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Ambitious Election Officer.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.

Accomplishments

  • Improved the efficiency of voter address verification by introducing Tableau, reducing manual verification errors by 78%.
  • Addressed voter complaints and legal challenges on election day, responding within several months to minimize disruptions and ensure accurate vote submission.
  • Documented and resolved metric which led to framework.
  • Partnered with Harbor & Co. To improve provisional ballot processing, resulting in more accurate and timely final vote tallies.
  • Provided real-time technical support on election equipment during polling hours, resolving process in under several months, ensuring continued voting operations.
  • Ensured election documentation was complete and accurate for over 15 polled locations, leading to zero errors in vote count certification.
  • Performed quality control assessments on ballot machines, ensuring functionality and compliance before and after election day.
  • Supervised ballot counting and cross-referencing during the post-election period, guaranteeing all ballots were verified accurately before final certification.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Successfully mitigated voter concerns related to ballot confidentiality by enforcing voter privacy regulations during peak voting hours.

Affiliations

  • Verified Voting Foundation
  • Certified Election/Registration Administrator (CERA)
  • Project Management Institute
  • League of Women Voters
  • Jaycees
  • American Bar Association (ABA) – Standing Committee on Election Law
  • Association of Election Technologists
  • Association of American Law Schools (AALS) - Election Law Section
  • Election Center (National Association of Election Officials)
  • Election Observation Missions with the Organization for Security and Co-operation in Europe (OSCE) 2016

Certifications

  • Data Analytics for Elections: A Certification - procedure
  • Certified Voting Systems Technician (CVST) - Cedar Works
  • Election Monitoring and Oversight Professional Certification - Vantage
  • Salesforce
  • Election Capacity Building Training - procedure
  • SHRM Senior Certified Professional (SHRM-SCP)
  • National Association of Election Officials (NAEO) Certification
  • CompTIA Security+
  • SHRM Certified Professional (SHRM-CP)
  • Certified Public Accountant

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