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Skills

  • Gluten-free and vegan dessert creation
  • Client relations and customer interaction
  • Fine-dining expertise
  • Performance assessments
  • Business operations
  • Chocolate tempering and truffle making
  • Cost control and portion management
  • High-volume event production
  • Baking and broiling skills
  • MS Office

Work Experiences

  • Boosted guest inclusivity.
  • Prepared meals from scratch using authentic, well-known recipes to generate repeat business.
  • Assisted in the development of vegan alternatives.
  • Adapted traditional recipes for large-scale production, ensuring consistent quality and reducing preparation time by 9 hours per shift.
  • Best plated dessert presentation.
  • Worked with vendors to find the ingredients for the recipes I wanted while staying within budget.
  • Collaborated with bakery and savory departments.
  • Was in charge of the grill, stove, and oven, as well as cleaning all of the equipment after each shift.
  • Was in charge of scheduling and receiving food and beverage deliveries while staying within the food cost and budget.
  • Assisted in the development of gluten-free and vegan alternatives, which increased customer orders by 29% over a several months period.

Summaries

  • Adept at supervising pastry teams during major events, ensuring on-time service and consistency for large-scale productions serving over 15 guests.
  • Achieved repeat clientele.
  • Workflow optimization and client relations are masters.
  • Individuals with artistic ability design and decorate dessert foods in a pleasing manner.
  • Achieved a 29% boost in gluten-free order volumes.
  • Achieved President's Club for culinary presentation in 2024.
  • Achieved a 62% boost in vegan order volumes.
  • Achieved a 53% increase in repeat business.
  • Well-versed in overseeing plate construction, quality, and delivery.
  • Adhered to strict dietary standards.

Accomplishments

  • Directed pastry production for special themed dessert events, tailoring deliveries for 4 guests and managing a multi-stage production timeline.
  • Achieved accurate portioning and preparation of pastry doughs, leading to a 34% reduction in waste during a high-volume event.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved program which led to procedure.
  • Collaborated in daily mis-en-place and ensured the quality of product offerings, resulting in a 69% increase in consistency and customer retention.
  • Delegated tasks and supported junior pastry chefs, leading to an improvement in overall team output by 34% over one year.
  • Achieved CPA to broaden skills in chocolate tempering, advanced sugar work, and high-tier cake design, subsequently increasing personal responsibility in event orders.
  • Consistently recognized for precision in dessert garnishing and presentation, earning repeat requests from high-profile clientele at Raleigh.
  • Assisted in the research and development of a new product line that incorporated exotic ingredients, leading to product diversification and a 55% boost in seasonal sales.
  • Assisted in creating allergen-free dessert options, contributing to increased bookings and customer satisfaction in specialized dietary services.

Affiliations

  • Association of Information Technology Professionals
  • National Culinary Review Contributor
  • Michelin Young Chef Competition (Participant or Finalist)
  • Society of Women Engineers
  • Consultant or Contributor for Relevant Food Magazines or Publications
  • Jaycees
  • Society of the French Master Bakers
  • The Bread Bakers Guild of America
  • Society of Human Resource Management
  • Toastmasters

Certifications

  • Apple Certified Associate (ACA)
  • Salesforce
  • Certified Dietary Pastry Certification
  • Diploma in Artisan Breads – International Culinary Institute
  • Certified Pastry Chef (CPC) system
  • CPR, AED, and First Aid Certification 2015
  • Certified Hospitality and Culinary Manager (CHCM) Training
  • SHRM Certified Professional (SHRM-CP)
  • Certificate in Cake Decorating Professional Skills – Cedar Works
  • Advanced Pastry Techniques – Professional Development Workshop

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