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Skills

  • Cross-functional team collaboration
  • Organized
  • Minute taking
  • Automatic call distribution ACD system
  • Superb sales professional
  • Multi-Task Management
  • Superior communication skills
  • Microsoft PowerPoint
  • Proficient in MS Office
  • Project management

Work Experiences

  • Management-employee communication that is effective
  • Won
  • Investigated equipment failures using a variety of troubleshooting techniques.
  • Supported Supervisor in enforcing metric regulations, laws, and established policies throughout the operational stages.
  • Demonstrated superior problem-solving and customer service abilities.
  • Oversaw a staff of 13 people and oversaw a budget of $15 per year.
  • Performed minor repairs on framework equipment to keep jobs on track and alerted the program department when major machinery failures occurred.
  • Maintain quality control
  • Was in charge of the team and set the overall vision.
  • Provided professional, friendly, and engaging service on a consistent basis.

Summaries

  • Effective manager with a track record of leading, training, and motivating employees to reach their full potential.
  • Dedicated to exceeding customer expectations and meeting company objectives.
  • Process improvement and inventory control are two areas in which he is extremely effective and knowledgeable.
  • Have extensive experience monitoring production processes and developing productivity-boosting strategies.
  • Completed launched and optimized to clear a backlog of over 18 items within 17 weeks.
  • Expert at forming and maintaining strategic business relationships that lead to important business opportunities.
  • Successful Supervisor who leads and directs high-performing teams while cultivating high levels of employee loyalty.
  • Project management and data analysis are dynamic.
  • Employees feel empowered to contribute to the company's success because of an open, communicative culture.
  • Energetic supervisor with extensive knowledge of productivity strategies and the ability to keep costs under control in order to complete projects on time and on budget.

Accomplishments

  • Organized
  • Responded
  • Ensured
  • Documentation: Wrote and edited documents to keep staff informed on policies and procedures.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Trained
  • Advised
  • Documented
  • Streamlined
  • Consistently exceeded daily sales targets with an average of $9 in sales each day.

Affiliations

  • Council of Supply Chain Management Professionals (CSCMP) to remain informed on supply chain strategies and innovations.
  • International Warehouse Logistics Association (IWLA) for enhancing skills in supply chain and warehouse operations.
  • American Society for Training and Development (ASTD), specializing in employee training and onboarding protocols.
  • Jaycees
  • National Association of Social Workers
  • National Institute for Standards and Technology (NIST) to stay up-to-date on operational excellence and process standardization.
  • International Association of Administrative Professionals (IAAP) to deepen understanding of administrative workflow optimization.
  • Freemason
  • Institute for Supply Management (ISM) for expertise in procurement, vendor relationships, and supply chain optimization.
  • Leadership Development Association (LDA) for resources in developing leadership and supervisory capabilities.

Certifications

  • Certified Project Management Professional (PMP) by Project Management Institute (PMI)
  • Certified Supervisor (CS) by Cedar Works
  • First Aid/CPR Certified
  • ISO 9001 Lead Auditor Certification
  • CompTIA Security+
  • Certified ISO Internal Auditor by Harbor & Co.
  • Certified Compliance and Ethics Professional (CCEP) by SCCE
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Sales Manager Certificate
  • Project Management Professional (PMP)

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