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Skills

  • Computer literate
  • Proficiency in risk assessment
  • Communications
  • Non-Prime Markets
  • MS Office
  • Internal auditing
  • Relationship development
  • Contract auditing
  • Bilingual in Portuguese
  • Excellent communication

Work Experiences

  • Successfully led key projects that yielded a process.
  • Ensured
  • Won
  • Exercised and practiced under the supervision of athletic trainers or professional coaches to develop skills, improve physical condition, and prepare for competitions.
  • Collaborated with members of the processing team to communicate errors and obtain missing data for current applications.
  • Sought advice.
  • Reviewed production schedules, drawings, and materials to gain a better understanding of the job details prior to the start of the project.
  • Had planned ahead.
  • Measured yardage and looked for stray golf balls.
  • Did some research.

Summaries

  • Skills in data analysis and workflow optimization are available.
  • Excellent communication and analytical skills.
  • Financial analysis, reconciliation, mortgage collections, loan documentation, SBA liquidation, credit and risk management assessment, and customer service are all areas of expertise for me.
  • Adaptable, tenacious, and capable project manager with over 16 years of experience leading teams, resolving conflicts, networking with prospects, and managing budgets to maximize profits.
  • Fluent in both English and Spanish.
  • Versatile
  • Dependable and courteous self-starter and team player seeking to apply previous experience to a framework position with a forward-thinking organization.
  • Mortgage Underwriter with 8 years of successful vendor management and project management experience.
  • Successful in leading underwriting teams and training junior staff to handle a high volume of work with precision.
  • Valuable and hardworking employee with a track record of converting cold calls into profitable sales relationships.

Accomplishments

  • Strengthened partnerships with lending institutions and realtors, driving a 65% increase in originated mortgage leads.
  • Enhanced client communication and transparency, resulting in a 47% improvement in loan approval satisfaction scores.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Collaborated with team of 17 in the development of standard.
  • Created and implemented underwriting workflows resulting in a reduction of processing time by 9 days.
  • Managed underwriting for a diversified loan portfolio valued at $17, balancing risk and growth across 5 markets.
  • Partnership with financial institutions and attorneys resolved 54% of escalated mortgage disputes within 15 weeks.
  • Minimized loan approval errors, achieving a 76% accuracy rate on approved mortgages per three years through diligent risk reviews.
  • Assessed risk and processed high-value mortgage loans with a total portfolio valued at over $14.

Affiliations

  • Continuing Education in DTI Analysis Techniques - Chicago/2016
  • Lions Club
  • Self-Employed Borrower Underwriting Course
  • National Association of Mortgage Processors (NAMP)
  • National Association of Affordable Housing Lenders (NAAHL)
  • Risk Management Association (RMA)
  • Lender Risk Management Roundtable
  • International Council of Nurses
  • Commercial Real Estate Finance Council (CREFC)
  • National Association of Social Workers

Certifications

  • Certified Business Analysis Professional (CBAP)
  • Wholesale Lending Certification
  • First Aid/CPR Certified
  • ServSafe
  • Appraisal Review Specialist Certification
  • Certified Fraud Risk Management - program
  • Certified Public Accountant
  • Certified Public Accountant (CPA)
  • Accredited Mortgage Professional (AMP) - system
  • Residential Mortgage Lease Analysis Certification

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