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Skills

  • Non-Prime Markets
  • Results-oriented
  • Operations management
  • Credit and collections
  • Business operations
  • Pet charting information
  • Process improvement
  • Asset Statements
  • Tax preparation
  • Financial records and processing

Work Experiences

  • Solved
  • Advised
  • Reviewed and edited loan agreements to improve efficiency and accuracy.
  • Successfully led key projects that yielded a process.
  • Completed the work outlined on the repair order with efficiency and accuracy.
  • Balanced risk and profit, and I mentored junior team members in making similar critical decisions to make the best business decisions.
  • Determined credit risks by reviewing files ahead of time and comparing data to internal checklists and guidelines.
  • On-site training was provided by me.
  • Kept the indoor and outdoor dining areas clean by removing trash, wiping down tables, and restocking napkin dispensers.
  • Effectively controlled the release of proprietary and confidential information for general client lists.

Summaries

  • Dependable
  • Demonstrated ability to cultivate relationships with key retail clients in order to expand client accounts and maintain business growth.
  • Adaptable, tenacious, and capable project manager with over 16 years of experience leading teams, resolving conflicts, networking with prospects, and managing budgets to maximize profits.
  • Highly effective in project management, evaluating personnel performance, and putting in place top-notch strategies.
  • Seasoned
  • Ambitious
  • As a skilled Mortgage Underwriter, I am focused on mitigating company risks while meeting profit goals by making strategic decisions based on sound criteria.
  • To drive profitability and growth, skilled operations manager with solid experience managing all levels of multiple projects, including budgeting, inventory control, and administration.
  • Expertise in overseeing product development from concept to completion, including packaging design, marketing, and promotional materials.
  • A committed, tactical team builder and strategic planner seeking a position in account management or sales with a forward-thinking elevator service and construction firm.

Accomplishments

  • Redesigned underwriting processes that improved workflow, reducing overall loan assessment time by 6 days.
  • Collaborated on cross-department training for new mortgage products, reducing interdepartmental delays by 11 business days.
  • Continuously achieved a lower-than-average loan default rate of 34% compared to industry benchmarks.
  • Developed a compliance training module on updated mortgage laws, decreasing regulatory violations by 25%.
  • Developed new underwriting guidelines that led to a reduction in loan default rates by 75% over two years.
  • Partnership with financial institutions and attorneys resolved 54% of escalated mortgage disputes within 15 weeks.
  • Resolved product issue through consumer testing.
  • Partnered with IT team to revamp the underwriting platform interface, resulting in a 46% increase in work efficiency.
  • Maintained regulatory compliance by conducting thorough audits, reducing instances of policy violations from 83% to 38% annually.
  • Assessed risk and processed high-value mortgage loans with a total portfolio valued at over $14.

Affiliations

  • National Association of Affordable Housing Lenders (NAAHL)
  • Real Estate Appraisers Association (REAA)
  • Risk Management Association (RMA)
  • Self-Employed Borrower Underwriting Course
  • National Association of Consumer Credit Administrators (NACCA)
  • Continuing Education in DTI Analysis Techniques - Chicago/2016
  • American Bankers Association (ABA)
  • Certified Regulatory Compliance Manager (CRCM)
  • National Council of State Housing Agencies (NCSHA)
  • Council of Mortgage Lenders (CML)

Certifications

  • FHA Direct Endorsement Underwriter Certification
  • Appraisal Review Specialist Certification
  • Certified Protection Officer (CPO)
  • Home Equity Conversion Mortgage (HECM) Specialist
  • Loan Processing and Underwriting Certification - Mortgage Training Program
  • Certified Mortgage Underwriter (CMU) - National Association of Mortgage Underwriters (NAMU)
  • Multi-State Loan Processing Certification
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Public Accountant (CPA)
  • CompTIA Network+

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