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Skills

  • Armored vehicle fleet maintenance scheduling
  • Crowd control and public interaction safety
  • Firearms certification and ongoing training
  • Cash vault operations and management
  • Process improvement
  • MS Office
  • Relationship development
  • Regulatory compliance
  • Communications
  • Armored vehicle operations and maintenance

Work Experiences

  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Adhered to strict protocols and legal regulations.
  • Allowed work to continue without incident.
  • Balanced client satisfaction with operational efficiency.
  • Adjusted schedules and trained staff.
  • Maintained a constant presence throughout the transit system in order to quickly identify and address issues such as access violations and unauthorized materials.
  • Adhered to strict protocols and legal regulations to ensure swift, compliant cash deliveries across 2 locations, minimizing legal risks.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Collaborated with bank officers.
  • Achieved a 19% reduction in transit theft.

Summaries

  • Collaborated across all security functions.
  • Clear understanding of performance reporting and team leadership as well as vendor management training.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • To improve the outcomes of investigations and criminal prosecutions, cultivate positive law enforcement relationships.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Adept at weapons handling.
  • Adept at managing cash counts and handovers.
  • Achieved a 74% reduction in transit mishaps.
  • Recognized on a regular basis for outstanding performance and contributions to the Law Enforcement and Security industry's success.
  • Achieved this in 2016 without compromising service integrity.

Accomplishments

  • Resolved product issue through consumer testing.
  • Coordinated successful recovery of a cash-in-transit vehicle after a breakdown, securing assets valued at $8 with no reported loss.
  • Managed cash handling duties, processing amounts of up to $12 daily without reporting any losses or discrepancies.
  • Ensured safe delivery and handling of up to $18 in cash daily, with zero loss incidents over 17 years.
  • Reduced staff turnover by 16% by implementing team-building programs and fostering open communication channels.
  • Strengthened physical security measures at high-risk locations, reducing security breaches by 58% over 2017.
  • Monitored and updated security systems, identifying 11 suspicious activities, and reporting to local law enforcement, resulting in standard.
  • Received commendation for recovering $11 in stolen funds through immediate and effective response during process.
  • Collaborated with local authorities to implement improved safety protocols after a security breach, reducing future incidents by 79%.
  • Collaborated with team of 16 in the development of standard.

Affiliations

  • Law Enforcement Officers Safety Association (LEOSA)
  • National Association of Social Workers
  • Toastmasters
  • Association for Supply Chain Management (APICS)
  • American Marketing Association
  • American Jail Association (AJA)
  • Certified Firearms Instructors Association
  • Law Enforcement and Private Security Consortium (LEAPS)
  • Certified Anti-Money Laundering Specialist (CAMS) Association
  • Rotary International

Certifications

  • Tactical Firearms Training Certification method
  • Introductory Certification in Cybersecurity Practices for Cash Transit program
  • Private Investigator License North Carolina
  • Certified Business Analysis Professional (CBAP)
  • CompTIA Network+
  • Certified Anti-Terrorism Specialist (CATS)
  • Drug, Alcohol and Contraband Awareness Certification
  • Salesforce
  • Google Certified Professional Cloud Architect
  • Emergency Vehicle Operator Course (EVOC) Certification

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