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Got better.
Informed guests about daily specials and menu options, allowing them to make informed decisions about appetizers, entrees, and desserts.
On-site training was provided by me.
Standard was planned and carried out by me.
Established
Daily fuel inspections, including preloading and quality control, were something I helped with.
Kept the indoor and outdoor dining areas clean by removing trash, wiping down tables, and restocking napkin dispensers.
Managed
Put in place security measures that resulted in a 7% reduction in incidents.
Reviewed production schedules, drawings, and materials to gain a better understanding of the job details prior to the start of the project.

Ambitious
Service-driven
Excellent communicator and team player looking for a position as a QA analyst with a forward-thinking company.
With 14 years of progressive experience in large-scale corporate banking environments, I am a highly analytical and results-driven banking professional.
Demonstrated ability to cultivate relationships with key retail clients in order to expand client accounts and maintain business growth.
Security Guard Supervisor is articulate and driven to succeed.
Expert
Alert Security Professional with a track record of providing outstanding leadership and performance in process and procedure security.
Dedicated to learning, growing, and succeeding in Law Enforcement and Security.
Skills in quality assurance and budget management are available.

Developed an emergency action plan for 10 employees, ensuring compliance with OSHA standards and reducing incident-related liabilities.
Customized training programs for 5 new hires, improving overall team performance and reducing onboarding time by 35%. These adjustments helped integrate new staff more efficiently into operations.
Reviewed and updated emergency response protocols, shortening response times for fire alarms by 15 minutes.
Implemented training programs for 3 security staff on updated protocols, raising compliance score by 25% in one year.
Implemented 24/7 communication protocols across 3 sites, ensuring seamless information flow during after-hours operations.
Reduced security operation costs by 18% through strategic allocation of resources and use of advanced surveillance technologies.
Trained 7 staff members on new safety protocols, reducing workplace accidents by 63% over a one year period.
Utilized advanced security systems to monitor and secure high-traffic areas, resulting in a 68% drop in unauthorized access attempts.
Streamlined security reporting procedures used across 8 locations, cutting report preparation time by 52%. This increased department efficiency.
Assumed leadership during critical incident investigations, maintaining calm and resolving safety threats in less than one year.

Certified in Risk and Information Systems Control (CRISC) - ISACA
Certified Business Analysis Professional (CBAP)
Certified De-escalation Instructor – International Association of Chiefs of Police
Physical Security Vulnerability Assessment Certification – Vantage
Physical Security Professional (PSP) - ASIS International
Facility Security Officer (FSO) Certification – National Industrial Security Program
Salesforce
First Aid/CPR Certified
Certified Private Security Leader (CPSL) – Lakeside Partners
Certified Forensic CCTV Examiner (CFCE) – International Training with Digital Forensics