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Skills

  • Team contribution
  • Food preparation techniques
  • Business operations
  • Safe food handling
  • Effective multi-tasker
  • Client relationship building
  • Organizational skills
  • Wine and liquor expertise
  • Flexibility
  • Operational improvement

Work Experiences

  • Was in charge of the stockroom and warehouse.
  • Promoted items on beverage lists and restaurant specials.
  • Described menu items, special offerings, and wine pairings that were appropriate.
  • Ensured that the facility complied with all health codes, sanitation requirements, and license regulations, avoiding potential fines.
  • Was in charge of loading customer bags into cars.
  • Baked breads, cookies, and other bakery items after proofing the dough.
  • Cleaned grocery shelves, storage areas, and work areas, as well as keeping spills, water, and hazardous debris off the floors.
  • Trimmed, rotated, culled, crisped, and watered it to keep produce fresh and appealing.
  • Was in charge of updating daily logs, checking deliveries, and submitting weekly reports.
  • Addressed guest concerns and issues, taking steps to resolve issues and boost customer satisfaction.

Summaries

  • In the context of standard food, versatile menu designer with conscious, deliberate, and theme-based creativity.
  • Catering Chef is a communicative individual who is committed to going above and beyond to provide unforgettable guest experiences.
  • Developed a rapport with management and staff by providing excellent service and engaging in personal interactions.
  • Grocery Store Clerk was responsible for keeping the store clean, safe, and well-organized in order to appeal to customers.
  • Food and wine pairing is something she excels at.
  • Communication, observation, and planning skills are all excellent.
  • Exceptional at overcoming obstacles and streamlining processes.
  • Commitment to the highest food safety standards as well as excellent customer service.
  • Portuguese and Mandarin are both fluent.
  • Proven leadership skills and extensive knowledge of the food and beverage industry.

Accomplishments

  • Established new kitchen equipment maintenance procedures reducing breakdown occurrences by 82% and improving overall kitchen productivity.
  • Collaborated with event planners and venue coordinators at Atlanta, improving service efficiency and contributing to an overall client satisfaction rate of 38%.
  • Developed and implemented health protocols for outdoor and large-scale events, mitigating food safety risks and achieving a 81% reduction in potential foodborne illness incidents.
  • Trained and mentored 12 junior kitchen staff, improving overall team efficiency and reducing prep time by 18 months at peak event hours.
  • Hosted tastings and consultations with clients, educating them on seasonal menu trends which led to 20% higher client approval and bookings.
  • Worked with event managers to integrate seamless wine pairings with food menus, enhancing the overall dining experience and customer satisfaction by 62%.
  • Worked collaboratively with marketing teams to leverage event photography and food aesthetics on social media platforms, increasing online event queries by 43%.
  • Continually analyzed market trends to offer avant-garde food experiences and introduced standard, capturing new business opportunities and increasing revenue by 60%.
  • Consistently rated "excellent" in customer surveys regarding server friendliness, promptness and attentiveness.
  • Revamped the supplier procurement processes, allowing for better cost control and improving overall profit margins by 44%.

Affiliations

  • Culinary Council for Event Professionals
  • World Association of Chefs Societies (WACS)
  • Jaycees
  • Professional Chefs Association
  • Society of Human Resource Management
  • Green Restaurant Association (GRA)
  • International Caterers Association (ICA)
  • National Food Service Educators Association
  • Food Service Management Professionals (FSMP)
  • Slow Food USA

Certifications

  • CompTIA Network+
  • Alcohol Beverage Control (ABC) Certification – metric
  • Certified Dietary Manager, Certified Food Protection Professional (CDM, CFPP) – initiative
  • Project Management Professional (PMP)
  • Food Allergy Training and Certification – Brightline, 2015
  • OSHA Food Safety Standards Training Certificate
  • Google Certified Professional Cloud Architect
  • Certified Chef de Cuisine (CCC) – American Culinary Federation (ACF)
  • SHRM Certified Professional (SHRM-CP)
  • Certified Business Analysis Professional (CBAP)

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