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Skills

  • CRM Systems
  • Problem resolution
  • Credit and collections
  • Advanced knowledge of PHP
  • VBScript
  • Process improvement
  • Product development
  • Mentoring and coaching
  • Financial records and processing
  • Heavy lifting

Work Experiences

  • Daily fuel inspections, including preloading and quality control, were something I helped with.
  • Kept track of everything.
  • Created object-oriented software, such as Jira for Miscellaneous.
  • Won
  • Provided emergency aid to hikers who were suffering from heat exhaustion and called for paramedics to transport them to the hospital.
  • Developed, tested, and deployed software that was scalable, highly available, and modular.
  • Successfully led key projects that yielded a procedure.
  • Sought advice.
  • Completed the work outlined on the repair order with efficiency and accuracy.
  • Managed large-scale software deployments, which included testing features and fixing bugs.

Summaries

  • Dependable and courteous self-starter and team player seeking to apply previous experience to a method position with a forward-thinking organization.
  • dependable self-starter looking for a position as a customer resolution specialist with a forward-thinking company.
  • Innovative
  • Focused on customer service
  • Professional with over 16 years of experience in project management and process improvement initiatives across the enterprise.
  • Mainframe Developer is a multitalented Mainframe Developer who has worked in the metric software industry.
  • Leadership skills that have been demonstrated to drive enterprise optimization goals and improve organizational operations.
  • Mainframe Developer is articulate and driven to succeed.
  • To drive profitability and growth, skilled operations manager with solid experience managing all levels of multiple projects, including budgeting, inventory control, and administration.
  • Financial analysis, reconciliation, mortgage collections, loan documentation, SBA liquidation, credit and risk management assessment, and customer service are all areas of expertise for me.

Accomplishments

  • Documented and resolved initiative which led to standard.
  • Redesigned legacy COBOL programs to support modern transactional flows for eCommerce applications, improving system reliability.
  • Collaborated with security teams to implement mainframe encryption protocols, resulting in program certification.
  • Analyzed and re-engineered JCL batch jobs, achieving a 55% reduction in resource utilization.
  • Spearheaded the optimization of VSAM datasets, significantly reducing response times for mission-critical applications by 20%.
  • Collaborated with cross-functional teams to modernize a COBOL-based application, improving user satisfaction by 30% through faster response times.
  • Streamlined batch job scheduling system, reducing overall processing time by 40% and significantly improving system availability.
  • Led the migration of 14 critical financial databases to DB2, maintaining 100% data integrity during the process.
  • Developed and executed test scripts for complex batch job processes, identifying and resolving critical defects prior to production rollout.
  • Directed a team of 12 Mainframe Developers in re-engineering PL/I codebase, resulting in 58% performance improvements.

Affiliations

  • International Association of Administrative Professionals
  • Cloud & Mainframe Integration Professional Network
  • RACF Security Enhancements Forum
  • Mainframe Batch Process Improvement Community
  • Association for Supply Chain Management (APICS)
  • ISACA – Information Systems Audit and Control Association
  • Toastmasters
  • Global Mainframe Coordination Council
  • National Association of Social Workers
  • Lions Club

Certifications

  • Certified SOX Compliance Practitioner (CSOXP)
  • Certified Advanced Mainframe Testing Professional
  • Cisco Certified Internetwork Expert (CCIE)
  • IBM Db2 Database Practitioner Certification
  • ITIL Foundation Certification for IT Service Management
  • IBM CICS Transaction Server Development Certification
  • Advanced JCL Job Scheduling Certification
  • Cobol for z/OS Programming Specialist Certification
  • Mainframe Systems Programming Certification
  • SHRM Senior Certified Professional (SHRM-SCP)

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