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Skills

  • Territory Sales Experience
  • Project organization
  • Process improvement
  • Weekly Payroll
  • Heavy lifting
  • Framework equipment
  • Policy reinforcement
  • Tax preparation
  • Contract auditing
  • Kennel cleaning and sanitizing methods

Work Experiences

  • Won
  • Gave customers clear demonstrations of alarm systems so they could learn how to use each feature.
  • Quickly identified problems and alerted Hockey Referee to any potential project delays.
  • Did some research.
  • Followed up with customers by phone or email after each merchandise sale to answer any last-minute questions.
  • Managed
  • Worked with the parts department to get the parts I needed.
  • Raised the stakes.
  • Kept meticulous records of what customers wanted and ordered, which helped to boost profits when they returned at a later date.
  • Had planned ahead.

Summaries

  • Demonstrated ability to cultivate relationships with key retail clients in order to expand client accounts and maintain business growth.
  • Hockey Referee is articulate and driven to succeed.
  • Over 9 years of experience as a professional referee.
  • A committed, tactical team builder and strategic planner seeking a position in account management or sales with a forward-thinking elevator service and construction firm.
  • Ability to complete tasks accurately despite interruptions and competing demands has been demonstrated.
  • Customer-focused, strategic-thinking salesperson with more than 20 years of experience in developing relationships, cultivating partnerships, retaining top accounts, and expanding profit channels.
  • Adaptive quality assurance specialist who uses cutting-edge methods and techniques to boost productivity, customer satisfaction, and profits.
  • Expert
  • Professional with over 12 years of experience in project management and process improvement initiatives across the enterprise.
  • Active listener and complex problem solver with experience resolving on-field conflicts.

Accomplishments

  • Acted as lead referee for 8 championship tournaments, ensuring consistent application of rules in high-pressure, nationally televised environments.
  • Mentored new referees on nuances of rule enforcement, leading to 34% improvement in game flow across 2 leagues.
  • Utilized knowledge of injury prevention protocols to minimize risks and ensure prompt response to on-ice accidents.
  • Leveraged game footage analysis using Adobe Creative Suite to enhance call accuracy, improving referee consistency by 20%.
  • Executed comprehensive video review sessions with coaching staff to ensure rules and penalties were consistently applied.
  • Implemented post-game report automation, reducing administrative time for referees by 28% and increasing focus on game review.
  • Applied in-depth knowledge of rulebook updates to mentor junior referees, expanding their understanding and professional competency by 81%.
  • Regularly attended OSHA courses to stay updated on rule changes and safety protocols, improving professional development and game fairness.
  • Ensured penalty shootouts were conducted with neutrality and precision, maintaining the integrity of high-stakes game outcomes.
  • Managed on-ice timekeeping and penalty box logistics for playoff games, reducing human error and improving game accuracy.

Affiliations

  • International Association of Approved Basketball Officials (IAABO) – Cross-Sport Membership
  • USA Hockey Region the Midwest Refereeing Committee
  • Freemason
  • Society of Women Engineers
  • American Hockey Coaches Association (AHCA) Networking and Officiating Training
  • Certified USA Hockey Instructor for Officials
  • Certified by Phoenix Amateur Hockey Association (AHA)
  • Framework Hockey Officiating Education Program
  • American Collegiate Hockey Association (ACHA) Officiating Seminar
  • System Officiating Coalition

Certifications

  • Accredited Interscholastic Coach (AIC) by National Federation of State High School Associations (NFHS)
  • Respect in Sport Certification by Hockey Canada
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Physical Conditioning and Injury Prevention Certification by method
  • USA Hockey Officiating Program Level 2 Certification
  • High School Athletic Official Certification by Arizona
  • Rules and Regulations Mastery Certification by procedure
  • CompTIA Security+
  • Salesforce
  • CompTIA Network+

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