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Skills

  • Business operations
  • Regulatory compliance
  • Content creation for digital training
  • Process improvement
  • Conflict resolution and management
  • Data-driven decision making for training improvements
  • Compliance training for system
  • Training material development
  • Adult learning theories application
  • Team leadership and supervision

Work Experiences

  • Collaborated with HR and department heads.
  • Achieved a 59% increase in operational efficiency.
  • Created e-learning modules with built-in analytics for tracking 35%, helping leaders make data-driven improvements in knowledge transfer.
  • Collaborated with external vendors to create certifications for technical skills, adding 7 new courses into the corporate learning portfolio.
  • Consistently assisted companies in achieving initiative by advising executives on best practices for employee growth and productivity goals.
  • Achieved 17% reduction in errors.
  • Collaborated with HR and department heads to align learning programs with business objectives, leading to a 56% productivity increase.
  • Served as a liaison between executives and entry-level employees, facilitating smooth communication and ensuring that method was achieved.
  • Delivered soft skills and communication coaching.
  • Administered training needs assessments for over 10 employees, recommending personalized learning paths, which increased retention rates by 44%.

Summaries

  • Boosted company productivity by 45%.
  • Achieved project goals.
  • Clear understanding of stakeholder engagement and team leadership as well as client relations training.
  • Achieved 5% satisfaction from participants.
  • Accomplished Trainer proficient in administering Learning Management Systems (LMS) like Workday, optimizing course delivery and instructor accessibility for trainees.
  • Achieved results within 2017.
  • Adaptable Trainer who introduced innovative assessment techniques and improved completion rates while minimizing training downtime by 16%.
  • Accomplished leader, supervising a team of 18 trainers across 6 departments, ensuring high-quality and consistent training program execution.
  • Accomplished Trainer proficient in Learning Management Systems (LMS).
  • Adept at stakeholder management.

Accomplishments

  • Introduced quarterly soft skills workshops focusing on conflict management and emotional intelligence, reducing internal complaint reports by 82%.
  • Facilitated user adoption training for Asana, increasing skill competency across teams by 67% and reducing requests for technical support by 2 cases.
  • Conducted needs analysis workshops with stakeholders, aligning training initiatives with business goals and improving team performance by 30%.
  • Collaborated with HR on diversity and inclusion initiatives that were embedded into leadership training, improving diverse representation in management roles by 63%.
  • Created custom curriculum for role-specific soft skills training, resulting in measurable increases in employee productivity by 73%.
  • Partnered with leadership teams to introduce a skill-based e-learning platform that facilitated continuous professional development and reduced external training costs by up to 9.
  • Spearheaded a training certification program that achieved a 64% completion rate across 11 team members, with 6 stars awarded for course quality.
  • Collaborated with team of 9 in the development of program.
  • Implemented an employee feedback program post-training that directly led to a 31% improvement in training relevance and future course adjustments.
  • Designed and launched onboarding process improvements, cutting new hire setup time by 59% and increasing productivity within the first 15 days.

Affiliations

  • Society of Women Engineers
  • National Association of Social Workers
  • Professional Association for Instructional Designers (PAID)
  • Learning and Performance Institute (LPI)
  • International Society of Trainers and Educators (ISTE)
  • National Certification Board for Behavioral Change (NCBBC)
  • International Federation of Training and Development Organizations (IFTDO)
  • International Board of Standards for Training, Performance, and Instruction (IBSTPI)
  • Association of Information Technology Professionals
  • Global Trainers Federation

Certifications

  • CompTIA Security+
  • Certified Online Learning Facilitator - Learning Resources Network (LERN)
  • ServSafe
  • Gamification Design Certification - Coursera
  • Certified Agile Leadership (CAL) – Scrum Alliance
  • First Aid/CPR Certified
  • Certified Performance Technologist (CPT) - International Society for Performance Improvement (ISPI)
  • Cisco Certified Network Associate (CCNA)
  • Employee Experience (EX) Certification - AIHR
  • Certified Training and Development Manager (CTDM) - International Association for Human Resource Information Management (IHRIM)

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