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Skills

  • Advanced diagnostic software usage
  • Drywalling
  • Improving machine uptime and availability
  • Effective verbal and written communication
  • Handling energy-efficient components installation
  • Automation and efficiency in daily task scheduling
  • Regulatory compliance
  • Carpentry
  • Adapting to machine models from various manufacturers
  • Advanced problem-solving under pressure

Work Experiences

  • Awarded Outstanding Service Award for perfect machine operation.
  • Cleaned and lubricated parts to keep standard equipment running at its best.
  • Addressed vending service needs.
  • Carried out metric daily job tasks and duties as instructed, both orally and in writing.
  • Used measuring tools like gauges and tape measures to identify conforming parts during production.
  • Responded quickly to internal service calls about malfunctioning equipment and completed repairs efficiently, resulting in a 7% increase in overall employee satisfaction.
  • Achieved 10 consecutive months of operation.
  • Boosted revenue across all serviced machines.
  • Looked into and fixed mechanical issues with machines like procedure and method.
  • Moved material to and from storage and production areas by loading, unloading, and moving it.

Summaries

  • Costs were consistently reduced while profits were increased.
  • Keeps the work area clean by counting materials, merchandise, and supplies in stock.
  • Dedicated to ensuring optimal equipment performance through routine and complex equipment and facility management.
  • Vending Machine Technician with experience dealing with method repairs and category routine maintenance.
  • Training new employees on responsibilities and company work ethics is something I've done before.
  • General maintenance, light construction, repair, and custodial work experience.
  • Achieved a 15% decrease in repeat servicing issues.
  • Recognized on a regular basis for outstanding performance and contributions to the Manufacturing and Production industry's success.
  • Dedicated to learning, growing, and succeeding in Manufacturing and Production.
  • Achieved monthly cost savings of $17.

Accomplishments

  • Installed and configured cashless payment systems on 3 vending machines, increasing transaction volume by 56% over 6 months.
  • Supervised the safe installation and operation of vending machines at Columbus, ensuring all machines adhered to necessary compliance and security regulations.
  • Collaborated with the product team to initiate energy-saving settings on 5 vending machines, lowering unit operating costs by 28% across Chicago.
  • Replaced malfunctioning payment systems across 2 vending machines, boosting total transactions by $11 over one year.
  • Managed on-site inventory and restocking procedures for 16 vending machines, achieving re-stock accuracy rates of 47%.
  • Resolved customer complaints regarding improper product dispensing through immediate on-site machine adjustment and calibration, enhancing client satisfaction by 52%.
  • Resolved product issue through consumer testing.
  • Documented and resolved method which led to framework.
  • Introduced a new team scheduling software to optimize vending machine field technician distribution, leading to a 31% improvement in coverage efficiency.
  • Conducted quality control checks on all new installations, ensuring machines met established operational standards and reducing client complaints by 72%.

Affiliations

  • International Food & Beverage Vending Union
  • Association for Supply Chain Management (APICS)
  • Field Service Maintenance & Repair Professionals Group
  • Freemason
  • American Society of Safety Professionals
  • Lions Club
  • Cashless Payments Industry Association
  • Association of Information Technology Professionals
  • Smart Vending Technology Network
  • Association for Supply Chain and Operations Technicians

Certifications

  • Compressed Air Systems Operations Certificate
  • Microsoft Certified Systems Engineer (MCSE)
  • Energy Cost Reduction Training - Vending Systems
  • Cisco Certified Network Associate (CCNA)
  • Vending Machine Repair Accredited Certification - Beacon Labs
  • CompTIA A+ Technician
  • EPA Section 608 Technician Certification (for Refrigeration Systems)
  • Salesforce
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified in Small Appliance Repair - framework

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