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Skills

  • Health and safety compliance
  • MS Office
  • Supervision
  • Problem resolution
  • Cross-training Implementation
  • Food preparation and plating consistency
  • High-volume dining
  • Communication between departments
  • Kitchen staff coordination
  • Performance monitoring

Work Experiences

  • Implemented a metric program and effectively managed employee errors, resulting in a 12% reduction in overall waste.
  • Was successful in resolving difficult customer complaints, promoting brand loyalty, and increasing repeat business.
  • Oversaw a team of skilled kitchen workers who prepared and served meals.
  • Achieved savings of $13 within one year.
  • Achieved a 27% improvement in preparation times.
  • Was in charge of food costs and inventory management.
  • Designed a new prep station layout.
  • Boosted overall employee morale.
  • Decreased kitchen waste by 51%.
  • Coordinated with external vendors.

Summaries

  • Achieved 41% time-saving during busy shifts.
  • Multitasking, safety management, and decision-making skills are all strengths.
  • Achieved a 29% decrease in kitchen waste.
  • Within Food and Beverage, senior Kitchen Assistant Manager and outstanding performer in performance reporting and risk assessment.
  • Committed to ensuring compliance with all health and safety regulations, achieving perfect inspection scores and maintaining five-star kitchen safety standards in 2022.
  • Collaborated with senior management.
  • Collaborated with food safety consultants to enhance workplace safety measures, significantly reducing accidents and ensuring a safer kitchen environment.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Hardworking Kitchen Supervisor dedicated to providing exceptional food to maximize guest satisfaction.
  • Accomplished in training and onboarding new kitchen staff.

Accomplishments

  • Orchestrated seasonal menu redesigns based on locally sourced ingredients, which increased customer engagement by 64%.
  • Successfully managed inventory and reduced over-ordering by 41% through precise tracking using Salesforce.
  • Wrote detailed reports on daily kitchen operations and performance, contributing to a performance review that identified 31% areas of improvement.
  • Assumed lead role in training new hires, improving onboarding efficiency and reducing first-month turnover by 58%
  • Successfully reduced kitchen downtime by 82% by implementing new maintenance schedules for all equipment.
  • Worked closely with initiative to consistently receive top-quality ingredients, reducing complaints by 26%.
  • Regularly led kitchen staff meetings to address performance challenges, resulting in a 78% improvement in team productivity.
  • Consulted with the executive chef to create weekly specials that boosted customer satisfaction by 43%.
  • Managed procurement and negotiated pricing discounts with standard, reducing ingredient costs by 71%.
  • Effectively trouble-shot and resolved kitchen equipment breakdowns, limiting delays to less than 42% of shifts.

Affiliations

  • Rotary International
  • Food Safety Management Certification Program
  • National Kitchen & Bath Association (NKBA)
  • American Society of Safety Professionals
  • Institute of Food Technologists (IFT) Membership
  • National Association of Catering and Events (NACE)
  • Toastmasters
  • ServSafe Food Protection Manager Certification
  • International Association of Administrative Professionals
  • United States Personal Chef Association (USPCA)

Certifications

  • First Aid/CPR Certified
  • Certified Public Accountant (CPA)
  • Certified Kitchen Manager (CKM) by IFSEA
  • Project Management Professional (PMP)
  • CompTIA Network+
  • SHRM Certified Professional (SHRM-CP)
  • Certified in Professional Cookery Level 2
  • Certified Professional Food Manager (CPFM)
  • HACCP Certification (Hazard Analysis Critical Control Point)
  • Food Handler Certification by initiative

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