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Skills

  • Presentation and public speaking
  • Operational improvement
  • Team management
  • Risk management and mitigation
  • Consultative selling skills
  • Cost-reduction initiatives
  • CRM system management (Microsoft Excel)
  • Product launch coordination
  • Competitive market analysis
  • Customer service

Work Experiences

  • Collaborated with cross-functional teams.
  • Accomplished goals within the first 2022.
  • Talked to customers about ServiceNow, outlined restrictions, and educated them on policies.
  • Was in charge of in-store promotional signage and displays, as well as restocking merchandise from returns or dressing rooms.
  • Kept the initiative and metric areas clean, tidy, and professional in appearance to maximize worker efficiency and promote customer engagement.
  • Increased sales by 11% by providing purchase advice and promoting additional products.
  • Achieved a 32% decrease in post-sale churn.
  • Conducted budgeting.
  • Educated customers about promotions to increase sales.
  • Was in charge of running a successful cash register, which included scanning items, processing payments, and issuing receipts.

Summaries

  • Achieved $3 in repeat contracts.
  • Accomplished at streamlining business processes, driving operational cost reductions of 25%, and contributing to a more efficient organization.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Collaborative team leader.
  • Relationship builder who is dedicated and dependable, with strong organizational skills and a strong work ethic.
  • Commercial Associate is a multi-talented Commercial Associate who is consistently rewarded for planning and operational improvements.
  • Achieved 65% operational cost reduction in 2020.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Commercial Associate committed to the digital transformation of commercial sales functions, increasing visibility and reducing cycle times by 8 days.
  • Accelerated overall business growth.

Accomplishments

  • Generated commercial progress reports for category, securing approvals for further investment of $166,000 in business expansion.
  • Created and presented data-driven commercial reports to support engineering decision-making, reducing overall risk by 33%.
  • Identified and mitigated contract risks, supporting the company’s compliance initiatives and reducing liability by 12.
  • Consulted with external stakeholders and built lasting relationships that contributed to $82,000 in new account wins.
  • Trained and advised 5 junior team members on negotiation tactics, leading to 75% improvement in overall team performance.
  • Monitored product performance post-launch, providing insights to customer service and sales that improved retention rates by 17% %.
  • Executed a detailed proposal strategy for process, leading to 41% growth in client acquisitions.
  • Assisted in structuring long-term contracts with key suppliers, achieving pricing advantages that saved the company $67,000.
  • Collaborated closely with finance and accounting teams to ensure final reporting integrity during external audits, resulting in 100% compliance.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • Financial Executives International (FEI)
  • International Chamber of Commerce (ICC)
  • Credit Research Foundation (CRF)
  • American Marketing Association
  • International Franchise Association (IFA)
  • Society for Human Resource Management (SHRM)
  • Institute for Supply Management (ISM)
  • Association of Corporate Counsel (ACC)
  • Society of Women Engineers
  • Project Management Institute

Certifications

  • Advanced Certificate in Digital Sales Transformation - program
  • Certified Supply Chain Professional (CSCP) – Association for Supply Chain Management (ASCM)
  • Certified Public Accountant
  • Certified Pricing Professional (CPP) - Professional Pricing Society
  • Inbound Sales Certification - HubSpot Academy, 2015
  • CompTIA Security+
  • Strategic Sales Management Specialization - method
  • Certified International Trade Professional (CITP) - process
  • Salesforce Certified Administrator
  • Project Management Professional (PMP)

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