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Skills

  • External Stakeholder Engagement
  • Interdepartmental collaboration
  • Financial document distribution
  • Communications
  • Legal compliance
  • Team leadership and supervision
  • Financial report analysis
  • Agenda preparation and distribution
  • Customer service and public relations
  • Business operations

Work Experiences

  • Coordinated city council meetings.
  • Completed resolutions within 6 months.
  • Answered 3 calls per two years to help customers with their questions and concerns.
  • Administered the oath of office for elected officials, ensuring proper documentation for over 7 individuals in 2019.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Collaborated with metric customers to determine their needs and deliver category service.
  • Assisted in drafting and revising municipal ordinances, leading to the successful adoption of 6 new policies within 2022.
  • Assisted in processing legal contracts and temporary permits, issuing over 9 permits within strict deadlines.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Collaborated with external legal counsel on the preparation of legislative documents, ensuring legal compliance for 14 ordinances.

Summaries

  • Achieved document retrieval speed enhancements of 40%.
  • Well-organized City Clerk capable of overseeing initiative day-to-day clerical functions, such as researching agenda items, maintaining records, and conducting general and special elections.
  • Accomplished Deputy City Clerk with a deep understanding of municipal governance, responsible for training and supervising a team of 9 staff, improving departmental efficiency by 78%.
  • Committed to improving community relations.
  • Outstanding computer, interpersonal, verbal, and written communication abilities.
  • Achieved engagement growth by 67% %.
  • Adept at presenting municipal updates.
  • Friendly and well-organized, with excellent ordinance, resolution, and proclamation writing skills.
  • Adept at coordinating municipal elections.
  • Deputy City Clerk is a multi-talented Deputy City Clerk who is consistently rewarded for planning and operational improvements.

Accomplishments

  • Monitored adherence to city ordinances across multiple departments, leading to 46% improvement in compliance and reduced delays in documentation.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Created and maintained a centralized city document archive that houses over 13 documents, increasing retrieval speed for staff and the public.
  • Introduced and led training workshops on document retention policies, ensuring full employee compliance across all city departments.
  • Documented and resolved category which led to program.
  • Proactively revised outdated city signage and public messaging, resulting in a clearer understanding of regulatory requirements by the public.
  • Led internal audits of city records, ensuring all documentation was up to date and reducing the risk of compliance issues by 82%.
  • Acted as primary liaison between city government and the public, resolving 3 public inquiries monthly while maintaining transparent channels of communication.
  • Overhauled records retention process, implementing an updated digital repository that decreased retrieval time by 37%.
  • Led a community outreach initiative to increase public awareness of city ordinances, improving public consistency in adherence by 39%.

Affiliations

  • National Association of Social Workers
  • Society for Human Resource Management (SHRM)
  • National Association of City Transportation Officials (NACTO)
  • American Medical Informatics Association
  • Society of Women Engineers
  • National Association of Parliamentarians (NAP)
  • Association for Strategic Planning (ASP)
  • Rotary International
  • International Council of Nurses
  • Institute of Municipal Engineers (IME)

Certifications

  • Certified Public Accountant
  • Google Certified Professional Cloud Architect
  • Certified Administrative Professional (CAP) by International Association of Administrative Professionals (IAAP)
  • Government Finance Officers Association (GFOA) Certificate of Achievement in Financial Reporting
  • Notary Public Certification category by metric
  • Certified Business Analysis Professional (CBAP)
  • ServSafe
  • SHRM Certified Professional (SHRM-CP)
  • Leadership in Public Service Certificate by initiative
  • Elected Officials Training Certification by North Carolina

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