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Skills

  • Conflict resolution
  • Supervision
  • Project organization
  • Team building
  • Process improvement
  • Team leadership and supervision
  • Calendar and event scheduling
  • Problem resolution
  • Standard equipment
  • Legal notice management

Work Experiences

  • Adapted to unprecedented process.
  • Collaborated with IT to enhance cybersecurity protocols for confidential records, successfully mitigating data breaches in 2023.
  • Collaborated with external legal counsel on the preparation of legislative documents, ensuring legal compliance for 14 ordinances.
  • Avoided penalties of up to $14.
  • Completed resolutions within 6 months.
  • Coordinated city council meetings, preparing agendas and ensuring compliance with municipal regulations, resulting in over 27% reduction in scheduling conflicts.
  • Assisted in budget preparation, expenditure review, and budget administration, among other things.
  • Conducted a comprehensive review of confidentiality procedures.
  • Solved initiative issues, improved operations, and provided excellent customer service.
  • Transported Tableau to the past year customer locations.

Summaries

  • Adept at legal documentation.
  • Committed to improving community relations.
  • Complete understanding of all municipal rules and regulations, as well as experience with budgeting and report preparation.
  • Friendly and well-organized, with excellent ordinance, resolution, and proclamation writing skills.
  • Accomplished Deputy City Clerk adept in municipal governance, responsible for organizing city records and documents for efficient interdepartmental use by 15 departments.
  • Advanced public participation through specialized notices.
  • Collaborated with 2 municipal agencies.
  • Outstanding computer, interpersonal, verbal, and written communication abilities.
  • Costs were consistently reduced while profits were increased.
  • Achieved 41% accuracy.

Accomplishments

  • Led a community outreach initiative to increase public awareness of city ordinances, improving public consistency in adherence by 39%.
  • Supervised the digitization of 14 years of paper records, significantly improving access and security of historical documents.
  • Proactively revised outdated city signage and public messaging, resulting in a clearer understanding of regulatory requirements by the public.
  • Collaborated with other municipalities to adopt best practices in public engagement and meeting procedures, optimizing operational efficiency.
  • Led internal audits of city records, ensuring all documentation was up to date and reducing the risk of compliance issues by 82%.
  • Coordinated and managed all city council formalities, ensuring agendas were distributed 7 days in advance and reducing last-minute changes by 26%.
  • Improved data entry speed by implementing a new software solution that enhanced team efficiency by 61%.
  • Developed and implemented a city-wide electronic communication policy, enhancing response times by up to 31%.
  • Conducted public hearings with proper notice and ensured the accurate dissemination of decisions, improving municipal transparency by 22%.
  • Designed and implemented a comprehensive electronic filing system, which reduced paper waste by 67% and improved file accessibility.

Affiliations

  • Municipal Clerks Education Foundation (MCEF)
  • State Municipal Clerk Association Texas
  • Urban and Regional Information Systems Association (URISA)
  • Jaycees
  • Toastmasters
  • Institute of Municipal Engineers (IME)
  • Freemason
  • Public Risk Management Association (PRIMA)
  • America Records Management Association (ARMA International)
  • National Association of Parliamentarians (NAP)

Certifications

  • Public Policy Analysis Certificate by initiative
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Elections/Registration Administrator (CERA) by The Election Center/Professional Education Program
  • Records Retention and Disposal Certificate by initiative
  • Grant Writing and Funding Specialist Certification by metric
  • Certified Business Analysis Professional (CBAP)
  • Certified Public Manager (CPM) by system
  • Project Management Professional (PMP)
  • Open Government Specialist Certification by Arizona
  • First Aid/CPR Certified

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