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Skills

  • Damage prevention in high-value shipments
  • Supervision
  • Import compliance with C-TPAT regulations
  • Customer service
  • Budgets
  • MS Office
  • Process improvement
  • Cross-functional team leadership
  • Carrier selection and transit time optimization
  • Interdepartmental collaboration for logistical efficiency

Work Experiences

  • Created KPIs to monitor shipping performance and achieved 27% adherence to delivery schedules over two years.
  • Collaborated with vendors to plan more than 8 daily pickups and weekly deliveries.
  • Achieved a 68% reduction in damage-related instances during transit.
  • Managed incoming orders, organized deliveries, and transferred packages to other departments using program and initiative equipment.
  • Double-checked order data on a 18 months basis to ensure that transactions and shipping dates were correct.
  • Achieved client satisfaction.
  • Collaborated with the inventory control team.
  • Achieved $10 savings in annual shipping costs.
  • Prepared materials for shipment by packing, securing, labeling, and applying postage to them.
  • Collaborated with the inventory control team to synchronize stock levels with shipping priorities, reducing order-to-shipping time by 60%.

Summaries

  • Clear understanding of data analysis and quality assurance as well as performance reporting training.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Costs were consistently reduced while profits were increased.
  • Dedicated Shipping and Receiving professional with a track record of promoting efficient warehouse operations in order to meet production targets and customer demands.
  • Achieved up to 37% cost savings.
  • Through communication and coordination skills, establishes positive relationships with carriers and representatives.
  • Consistently identified as a logistics expert with a sharp focus on performance, utilizing KPIs to improve team output and achieve alignment in shipping goals.
  • Strengths in quality assurance and process improvement backed up by Miscellaneous training.
  • Shipping Executive with 5 years of successful data analysis and quality assurance experience.
  • Achieved contract savings of $13.

Accomplishments

  • Instituted a freight audit process to ensure all transactions were accurate and valid, leading to $12 in cost recovery over 6 months.
  • Designed and implemented workflow optimizations within the warehouse, resulting in a 20% improvement in order processing times.
  • Reduced shipping errors by 74% by implementing a revised shipping inspection process, ensuring accurate order fulfillment.
  • Directed cross-functional team of 18 shipping coordinators, increasing overall shipping capacity by 21% during peak seasons.
  • Established and maintained relationships with third-party logistics providers, resulting in improved service levels and reduced lead times by 84%.
  • Partnered with the IT department to integrate a real-time shipment tracking system, leading to enhanced communication with clients and improved shipment ETA accuracy.
  • Led the successful onboarding of new carriers in 2018, creating a more competitive pricing environment that saved $18 annually.
  • Developed a robust KPI tracking system to measure on-time delivery rates, customer satisfaction, and carrier performance, leading to 44% improvement.
  • Initiated system-wide upgrades in logistics software, allowing for more accurate tracking and reducing errors by 47% per month.
  • Collaborated with the finance department to audit shipping expenses, uncovering cost-saving opportunities of $8 annually.

Affiliations

  • International Federation of Freight Forwarders Associations (FIATA)
  • International Shipping and Logistics Network
  • National Association of Manufacturers (NAM)
  • Toastmasters
  • American Medical Informatics Association
  • Professional Logistics Management Association (PLMA)
  • Logistics and Freight Association of America
  • World Shipping Council (WSC)
  • International Air Transport Association (IATA)
  • Seafarers International Union (SIU)

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • Apple Certified Associate (ACA)
  • Certified Public Accountant (CPA)
  • Certified Forklift Operator - Northwind
  • SHRM Senior Certified Professional (SHRM-SCP)
  • International Import Export Certification - framework
  • Microsoft Certified Systems Engineer (MCSE)
  • Dangerous Goods Transportation Certification - process
  • Logistics Management Certification program - Lakeside Partners
  • Customs Trade Partnership Against Terrorism (CTPAT) Certification - U.S. Customs and Border Protection (CBP)

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