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Skills

  • Data quality control checks
  • Trained in security
  • Trained in cross-cultural communication
  • Business Planning
  • First aid certified
  • MS Office
  • Terrain analysis
  • HAZMAT training
  • Business operations
  • Relationship development

Work Experiences

  • Established, enforced, and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Assessed employee performance over a one year period and provided constructive feedback to help them improve.
  • Oversaw the logistical transportation of 11 soldiers from their home stations to deployed theaters in initiative and method.
  • Was in charge of coordinating the integration of the company's weapons systems with those of neighboring platoons.
  • Accurately and promptly reported the status and completion procedures for ongoing projects to geospatial team members.
  • Kept track of production targets to ensure that the company's and customers' needs were met.
  • Presided over weekly meetings with executive leadership to identify areas for improvement, set milestones, and customize products for specific markets.
  • Was in charge of a team of 13 paying agents with accounts worth more than $13 million.
  • Saved the US government $13 in transportation costs by optimizing the distribution management system.
  • Looked at current operations and market trends to see where improvements could be made and where opportunities could be capitalized on.

Summaries

  • Deadline-driven and capable of juggling multiple time-sensitive tasks at the same time.
  • Performance reporting, risk assessment, and process improvement are all areas in which I have expertise.
  • Making the transition into the private security industry.
  • Entrepreneur and executive-level business manager with experience running start-up and emerging companies.
  • Bringing 11 years of industry experience to Northwind, and ready to take on a challenging, growth-oriented role.
  • Within Military, senior Section Leader and outstanding performer in project management and data analysis.
  • Results-oriented, goal-oriented, and looking to apply my experience to the role of Section Leader.
  • 8 years in the military, with 15 commendations and awards for outstanding academic, tactical, and technical performance.
  • Military veteran with experience leading teams, maintaining heavy equipment, creating graphics, overlays, and reports, and disseminating tactical information.
  • Dedicated to providing high-quality services and products.

Accomplishments

  • Developed leadership succession plans that increased team retention rate by 27% and improved internal promotions by 54%.
  • Collaborated with team of 12 in the development of initiative.
  • Conducted detailed inspections on $5 million worth of intelligence equipment and weapons.
  • Documented and resolved framework which led to standard.
  • Collaborated with marketing to streamline resource allocation, successfully reducing project delivery time by 31%.
  • Assumed leadership over performance reporting, exceeding expected results and achieving 46% higher output than previous benchmarks.
  • Chaired resource allocation meetings which resulted in a 42% reduction in cost overruns for standard.
  • Minimized project delays by identifying and reallocating resources, leading to 56% faster project completion.
  • Spearheaded $3 million Equipment Reset Operations initiative to ensure all items were inventoried for accuracy and maintenance.
  • Collaborated with HR and management to develop succession planning strategies, ensuring a 48% promotion rate from within the team.

Affiliations

  • Supply Chain Risk Management Consortium – Specialized Training in Risk Mitigation 2022
  • Project Management Institute
  • American Society for Quality (ASQ) – Certified Quality Improvement Associate (CQIA) 2022
  • International Association of Administrative Professionals
  • American Production and Inventory Control Society (APICS) – Certification in Process Optimization
  • Association for Operations Management (APICS) – Member Since 2021, Focused on Optimizing Workflow
  • SCRUM Alliance – Certified process since 2016, Facilitated Cross-functional Team Efficiency
  • Freemason
  • Rotary International
  • Customer Experience Professionals Association (CXPA) – Certified in Customer Satisfaction Improvement 2020

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Public Accountant
  • Certified Customer Service Manager (CCSM) from process
  • ISO 9001:2015 Internal Auditor Certification
  • CompTIA Network+
  • Association for Project Management (APM)
  • SHRM-CP - Society for Human Resource Management Certified Professional
  • HRCI Professional in Human Resources (PHR) Certification
  • ITIL v4 Foundation Certification (Information Technology Infrastructure Library)
  • Salesforce

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