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Skills

  • Cross-functional team collaboration
  • Loss prevention training program development
  • Standard equipment
  • External theft deterrence methodologies
  • Inventory discrepancy identification and correction
  • Process improvement
  • Diversity and inclusivity in training programs
  • Collaboration with law enforcement
  • Policy adherence enforcement
  • Retail security trends and best practices

Work Experiences

  • Achieved a $3 decrease in theft-related losses.
  • Conducted comprehensive audits.
  • Collaborated with HR to introduce integrity screening in recruitment, effectively lowering staff incidents linked to internal theft by 58%.
  • Built a team of regional trainers and assisted in the development of standardized procedures, contributing to uniformity across 2 stores.
  • Achieved a 23% improvement in online transaction security.
  • Collaborated with legal and HR departments.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Achieved a 37% decrease in theft incidents.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Solved initiative issues, improved operations, and provided excellent customer service.

Summaries

  • To assist underwriters in risk evaluation, coordinates and conducts loss control management evaluations, physical surveys, and loss analysis.
  • Achieved a $8 reduction in annual losses.
  • Achieved a 75% decrease in incidents.
  • Collaborative problem-solver with 16 years' experience in loss prevention, adept at forming cross-functional teams that enhance theft deterrence capabilities and reduce shrinkage.
  • Catalyst for employee development.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • With 12 years of hiring and development experience, I am driven and dedicated.
  • Developed key strategic alliances to help the company achieve its goals.
  • Adept at performing compliance audits.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the framework business.

Accomplishments

  • Orchestrated quarterly loss prevention workshops resulting in a 56% improvement in shrink detection accuracy.
  • Decreased external theft incidents by 35% by introducing a new training program on surveillance and detection techniques.
  • Reduced overall site shrink by 79% through the introduction of anomaly detection and reporting technologies.
  • Created a metric-based performance review process for loss prevention teams, fostering accountability and reporting a 24% shrink reduction.
  • Introduced industry-leading techniques in asset recovery, recouping $17 of potential losses through targeted training and investigation.
  • Partnered with engineering to integrate loss prevention best practices into day-to-day operations, resulting in measurable reductions in shrink.
  • Co-developed a loss tracking database, streamlining data collection and reporting while reducing discrepancies by 69%.
  • Delivered comprehensive loss prevention courses, cutting onboarding time for new hires by 36% and enhancing overall department efficiency.
  • Led high-impact training sessions resulting in 32% of employees scoring above-average on loss prevention competency assessments.
  • Led cross-functional loss prevention strategy meetings, aligning objectives between departments and driving a significantly faster resolution time for theft cases.

Affiliations

  • Institute for Supply Management (ISM) - Inventory Security Best Practices Contributor
  • American Society of Safety Professionals
  • National Association of Security Professionals (NASP) Annual Conference Attendee
  • Retail Industry Leaders Association (RILA) Retail Asset Protection Conference Participant
  • International Loss Prevention Academy (ILPA) - Certified Risk Specialist
  • Tactical Fraud Prevention Training Program, 2021 Attendee
  • Project Management Institute
  • American Society of Evidence-Based Policing (ASEBP) Workshop Facilitator in Loss Prevention Tactics
  • Fraud Prevention Certification Program (FPCP) Graduate
  • Society for Human Resource Management (SHRM) Employee Screening Program Coordinator

Certifications

  • Certified Information Security Manager (CISM) - Brightline, 2023
  • Cisco Certified Network Associate (CCNA)
  • Apple Certified Associate (ACA)
  • Certified Crisis Intervention Specialist (CCIS) - 2023
  • Security Awareness and Vulnerability Identification (SAVI) - 2020
  • Salesforce
  • Retail Industry Leadership Association (RILA) Risk Management Certification - 2016
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Microsoft Certified Systems Engineer (MCSE)
  • Project Management Professional (PMP)

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