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Skills

  • Budgets
  • Budgeting and financial oversight
  • Relationship development
  • Collaborative problem-solving
  • Operational improvement
  • CRM Software Proficiency (Microsoft Excel)
  • Team management
  • Data-driven decision making
  • Conflict resolution and mediation
  • Social media coordination

Work Experiences

  • Chaired the process committee.
  • Transported ServiceNow to two years customer locations.
  • Created scalable project management workflows that enabled program expansion into 7 cities, increasing impact reach by 52% over three years.
  • Coordinated outreach efforts during the 2019 election season.
  • Created scalable project management workflows.
  • Conducted community surveys across Columbus to identify gaps in service provision, leading to actionable improvements in system.
  • Analyzed key performance metrics.
  • Boosted overall event attendance by 54% year-over-year.
  • Boosted satisfaction scores by 22%.
  • Achieved results within two years.

Summaries

  • Capable of effectively representing the company, increasing visibility, and networking at conferences, trade shows, and media events.
  • Boosted satisfaction by 25%.
  • Accomplished nonprofit leader.
  • Bringing 17 years of experience in public-private partnership building.
  • Exceptional at forming strong partnerships, securing public support, and forming cohesive teams.
  • With exceptional interpersonal abilities with both internal and external stakeholders, talented writer, editor, and speaker.
  • Boosted overall attendance by 24%.
  • Director of Community Engagement with 10 years of successful vendor management and project management experience.
  • Accomplished community engagement professional.
  • Achieved a 36% improvement in retention.

Accomplishments

  • Expanded the organization’s footprint by forming strategic alliances with 11 regional partners, improving community engagement metrics by 32% in 2019.
  • Achieved a 58% increase in joint venture activity by fostering partnerships with Real Estate stakeholders.
  • Successfully advocated for and secured a budget increase of $18, subsequently driving a 64% improvement across community engagement initiatives.
  • Resolved product issue through consumer testing.
  • Led data-driven evaluations of community programs and adjusted resources allocation, ensuring a 66% improvement in efficiency.
  • Organized volunteer drives that resulted in a 44% increase in active participants, helping to meet key project milestones within the past year.
  • Collaborated with 6 nonprofit and corporate entities to co-develop community programs, increasing engagement by 51%.
  • Orchestrated large-scale community engagement events, driving a 25% increase in attendance compared to prior years.
  • Organized and facilitated workshops that reached over 14 community members, achieving an overall satisfaction rate of 18%.
  • Evaluated and realigned brand messaging across all platforms, resulting in consistent brand awareness and a reach increase of 19%.

Affiliations

  • United Neighborhood Centers of America (UNCA)
  • National Coalition for Dialogue & Deliberation (NCDD)
  • Partnership for Public Service
  • National Civic Engagement Alliance
  • BoardSource for Nonprofit Leaders
  • National Association of Latino Community Asset Builders (NALCAB)
  • Community-Campus Partnerships for Health
  • Volunteers of America Affiliate Network
  • Association of Information Technology Professionals
  • Society of Women Engineers

Certifications

  • Certified Public Accountant (CPA)
  • Certified Civic Engagement Professional - method
  • Grant Writing Certification - Vantage
  • CompTIA Security+
  • Global Governance Certificate in Nonprofit Leadership - Summit Group
  • Certified Fund Raising Executive (CFRE) - CFRE International
  • Certificate in Public Relations and Communications Strategy - method
  • CompTIA Network+
  • Public Speaking and Persuasion Certification - method
  • Advanced Certificate in Social Impact Strategy - University of Pennsylvania

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