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Skills

  • MS Office
  • Staff training and development
  • Customer service
  • Change Management Support
  • Team leadership skills
  • Coordination skills
  • Security systems
  • Team management
  • Sage 50 US proficiency
  • Administrative support

Work Experiences

  • Assisted with HR-administered exit interviews.
  • Assisted metric patients with vendor management, keeping a close eye on their health and safety.
  • Acted as the main point of contact.
  • Anticipated executive needs.
  • Physical therapy activities like process and initiative were led by me to help patients regain range of motion, build muscle, and heal injuries.
  • Achieved a 43% decrease in internal project delays.
  • Planned and prepared healthy meals and snacks for clients with special dietary needs such as diabetes, low sodium, and high protein.
  • Was in charge of supervising, directing, and hiring household staff such as nannies, housekeepers, and chefs.
  • Changed bed linens, made the bed, and laundered soiled linens to keep the patients' beds clean.
  • Achieved growth within three years.

Summaries

  • Committed to long-term success through compassionate, detailed, and individualized plans.
  • Looking forward to taking on a new challenge with a successful team.
  • Personal Assistant Liaison observant with 17 years of experience providing compassionate care to over 7 residents per shift.
  • Multilingual and fluent in French and Spanish, with a strong grasp of cultural differences.
  • Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.
  • Strong technical skills and experience in risk assessment.
  • Stakeholder engagement in standard settings and budget management in quality assurance settings.
  • Personal Care Aide with a track record of collaborating closely with patients, families, and physicians to provide comprehensive standard patient care.
  • Through effective schedule coordination, an experienced Personal Assistant is effective at minimizing hassles and alleviating client concerns.
  • With a team-oriented mentality, highly organized, proactive, and punctual.

Accomplishments

  • Led cross-functional efforts to redesign workspace layouts, resulting in 77% improvement in team collaboration and efficiency.
  • Proactively anticipated executive needs, streamlining administrative tasks and reducing the overall workload by 59%.
  • Managed procurement and purchasing processes for office supplies, reducing vendor costs by 61% without sacrificing quality.
  • Maintained critical relationships with 2 key stakeholders, leading to improved client satisfaction ratings by 25%.
  • Provided technical troubleshooting support across office IT systems, reducing downtime for critical office equipment and enhancing team productivity.
  • Successfully organized and coordinated category executive meetings using QuickBooks, boosting meeting attendance by 32%.
  • Led crisis management initiatives during a method, rapidly implementing recovery strategies and minimizing disruption to executive operations.
  • Revised internal communication protocols, leading to a 70% decrease in miscommunication-related project delays.
  • Served as liaison between 5 internal departments, ensuring alignment on framework and promoting cross-departmental collaboration.
  • Established a new virtual meeting protocol using Tableau, which improved communication clarity and reduced meeting times by 72%.

Affiliations

  • Completion of training through the American Society of Administrative Professionals (ASAP), concentrating on workflow improvement.
  • Affiliation with the Global Organization of Administrative Professionals (GOAP) to stay updated on industry trends.
  • Active contributor to the Professional Administrative Consultants Network (PACN), focusing on problem-solving skills in high-pressure settings.
  • Active in Women's Networking Group, promoting skill development and mentorship within professional assistant roles.
  • Completed Safety and Confidentiality Training to aid in secure handling of client documents and sensitive information.
  • Affiliation with Association of Executive and Administrative Professionals (AEAP) for peer network and skill development.
  • Involvement in Administrative Professionals Conference (APC), discussing advanced trends in executive support.
  • Active participant in the Meeting Professionals International (MPI) for event coordination expertise.
  • Member of The Chartered Institute of Administrative Management (CIAM) for continuous professional development.
  • Active participant in the Global Business Travel Association (GBTA) for travel management strategies.

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Certified Business Analysis Professional (CBAP)
  • Association for Project Management (APM)
  • Leadership and Management Certificate by framework
  • Certified Virtual Assistant (CVA) by VA Certifications
  • Microsoft Office Specialist (MOS)
  • SHRM Certified Professional (SHRM-CP)
  • CompTIA Network+
  • Certified Personal Assistant (CPA) by Butler Bureau
  • American Academy of Financial Management (AAFM)

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