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Skills

  • Operational budget forecasting
  • Data analysis
  • Business operations
  • Audit report documentation and response
  • Defect prevention analysis
  • Problem resolution
  • Budgets
  • Automated testing integration
  • Quality control tests
  • Supervision

Work Experiences

  • Organized and led quality review meetings to assess the effectiveness of performance in terms of risk mitigation, throughput improvement, and customer satisfaction.
  • Achieved a 84% reduction in waste.
  • Achieved a 37% decrease in material costs.
  • Looked for industry trends on social media and through online sources.
  • Achieved Outstanding Service Award for maintaining flawless record in regulatory compliance during 2021 audits.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Ensured consistent production quality by implementing and enforcing automated practice systems.
  • Analyzed production line performance data.
  • Informed managers and production supervisors about production issues.
  • Kept track of quality issues with external customers, suppliers, and the plant's internal operations.

Summaries

  • Professional in quality management with a proven track record of delivering efficiency and standardization while adhering to all ISO, QS 9000, and Six Sigma quality systems.
  • Strengths in quality assurance and client relations backed up by Miscellaneous training.
  • Achieved regulatory compliance.
  • Accomplished Quality Control Head with a depth of expertise in training 8 quality personnel, having enhanced inspection accuracy by 79% using ITIL methods across various production lines.
  • Quality Control Head with 13 years of successful data analysis and project management experience.
  • Individual team member hiring and development experience
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • With extensive knowledge of Workday use, committed to high standards of product inspections and customer service.
  • Exceptional at spotting flaws and initiating solutions to problems.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.

Accomplishments

  • Worked closely with suppliers to implement corrective actions, leading to a 85% decrease in reject rates in components by 2019.
  • Executed a process improvement strategy resulting in a method increase in batch quality control test pass rates.
  • Enhanced complaint-handling procedures, shortening resolution time by 74% and improving customer satisfaction scores.
  • Optimized vendor selection through quality criteria benchmarking, leading to a 83% reduction in material non-conformance.
  • Developed supplier scorecards that fostered transparency, increasing defect-free deliveries from 21% to 22%.
  • Collaborated with team of 12 in the development of metric.
  • Introduced predictive maintenance protocols to quality testing equipment, extending calibration cycles by 9 weeks and reducing downtime by 15%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Spearheaded quality data analysis using system, identifying key trends and reducing downtime by 6 hours/month.
  • Reduced scrap rates by 49% through Lean and Six Sigma initiatives, saving the company initiative in material costs annually.

Affiliations

  • Risk and Insurance Management Society (RIMS) - Experience in operational risk assessment for manufacturing environments
  • Quality Council of India (QCI) - Collaboration on improving national quality standards
  • American Society of Safety Professionals
  • Society of Women Engineers
  • ISO 9001 Internal Auditor - Active participant in training seminars for certification
  • Certified Supplier Quality Professional (CSQP) – Certified through American Society for Quality (ASQ)
  • Certified Manager of Quality/Organizational Excellence (CMQ/OE) through ASQ
  • Certified Production and Inventory Management (CPIM) – Specialized in inventory quality-related processes
  • Freemason
  • World Quality Congress - Speaker on emerging trends in quality and risk management

Certifications

  • Certified Process Data Analyst (CPDA) by ASQ
  • Certified in Good Manufacturing Practice (GMP)
  • Statistical Process Control (SPC) Training and Certification
  • Certified HACCP (Hazard Analysis Critical Control Points) Auditor
  • Certified Public Accountant (CPA)
  • Apple Certified Associate (ACA)
  • Total Quality Management (TQM) Training Certification
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Root Cause Failure Analysis Professional by Cedar Works
  • Certified Manager of Quality/Organizational Excellence (CMQ/OE)

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