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Skills

  • Data entry
  • Method equipment
  • Strong verbal communication
  • EMR / EHR
  • Simple dressings
  • Medical transcription
  • Extremely organized
  • Interpersonal and written communication
  • Relationship development
  • Risk management processes and analysis

Work Experiences

  • Completed the work outlined on the repair order with efficiency and accuracy.
  • Sought advice.
  • Won
  • Prescription refills were ordered on behalf of existing office patients.
  • Kept track of everything.
  • Program was planned and carried out by me.
  • Raised the stakes.
  • Helped Back Office Medical Assistants with inventory management and restocking exam rooms and stations.
  • Used quality controls to monitor method test accuracy.
  • Identified

Summaries

  • Healthcare professional with over 8 years of experience in a fast-paced environment.
  • Dependable
  • Highly effective in stakeholder engagement, evaluating personnel performance, and putting in place top-notch strategies.
  • Customer service specialist with 4 years of method experience who is dedicated and detail-oriented.
  • Competent in chart organization, patient room preparation, and laboratory testing and medication administration to support diagnostic processes.
  • Demonstrated ability to cultivate relationships with key retail clients in order to expand client accounts and maintain business growth.
  • Expertise in overseeing product development from concept to completion, including packaging design, marketing, and promotional materials.
  • A committed, tactical team builder and strategic planner seeking a position in account management or sales with a forward-thinking elevator service and construction firm.
  • Ability to complete tasks accurately despite interruptions and competing demands has been demonstrated.
  • Pragmatic

Accomplishments

  • Administered injections, vital signs, ECGs, and specimen collection for 100+ patients per week, ensuring adherence to clinical protocols.
  • Optimized provider schedules and workflows, which improved patient throughput and reduced downtime for physicians by 68%.
  • Enhanced patient-provider communication by offering multilingual support, reducing language barriers and improving patient satisfaction among Spanish-speaking communities.
  • Monitored and enforced quality assurance protocols within the medical record-keeping process, improving data accuracy rates by 46%.
  • Negotiated with insurance providers, resulting in a 56% reduction in claim denials, thereby improving the revenue cycle for the clinic.
  • Collaborated with providers to ensure timely completion of over 9 urgent care referrals per month, reducing patient treatment wait times by 66%.
  • Successfully coordinated flu vaccination clinics, delivering over 500 vaccines during a single flu season, contributing to reduced community illness rates.
  • Increased sales 7% over several months.
  • Worked cross-functionally with billing and coding departments to resolve 9 insurance claim disputes per week, achieving a resolution success rate of 69%.
  • Trained new administrative personnel on electronic health record (EHR) systems, reducing patient charting errors by 46% over the past year.

Affiliations

  • National Association for Health Services Executives (NAHSE)
  • International Association of Administrative Professionals
  • Medical Office Management Association (MOMA)
  • National Association of Social Workers
  • Health Information Management Systems Society (HIMSS) - Member
  • Association for Supply Chain Management (APICS)
  • Jaycees
  • Certified Professional Coder (CPC) Membership with AAPC
  • Freemason
  • Association of Staff Physician Recruiters (ASPR)

Certifications

  • HIPAA Security and Privacy Compliance Certification
  • Phlebotomy Technician Certification (CPT) from National Healthcareer Association (NHA)
  • Basic X-ray Machine Operator (BXMO) Certification
  • Certified Clinical Medical Assistant (CCMA) through National Healthcareer Association (NHA)
  • CompTIA Network+
  • Credentialing Specialist Certification (CPCS) from the National Association Medical Staff Services (NAMSS)
  • Certified EKG Technician (CET) from National Healthcareer Association (NHA)
  • Certified Professional Coder (CPC) from American Academy of Professional Coders (AAPC)
  • Medical Terminology Certification Course
  • Healthcare Safety Certification from OSHA

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