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Skills

  • Technical Playbook Creation
  • Market Expansion Leadership
  • Cross-functional team collaboration
  • AI / Machine Learning integration
  • Partner-Specific Onboarding Process Redesign
  • Digital transformation leadership
  • Go-to-Market Strategy Creation
  • Solution Architecture for XaaS Models
  • Cloud Strategy Development
  • KPI-driven performance assessment

Work Experiences

  • Collaborated with partner technical teams.
  • Aligned technology goals with business outcomes.
  • Accelerated time to market by 18%.
  • Certified 15 professionals in Jira.
  • Enable strategic partners' technology capacity and capability, resulting in profitable cloud practices and solutions.
  • Use a consistent assessment process to determine the technology sales capacity and maturity of partners.
  • Championed diversity in partner ecosystems, fostering collaborations across 17 high-growth firms from underrepresented regions.
  • Co-created technical solutions with partners that catered to the SMB market, generating $7 in net new annual revenue for ServiceNow.
  • Achieved certification within the first two years post-launch.
  • Achieved 20% market share growth for Tableau.

Summaries

  • Co-designed 17 partner services.
  • Built technical training programs.
  • Delivered technical roadmap designs.
  • Collaborative and solutions-focused Partner Technology Strategist with expertise in cloud scaling, enabling rapid growth initiatives that improved partner profitability by 78% across two years.
  • Collaborated on partnerships.
  • Cloud technology strategist.
  • Accomplished leader in AI and machine learning technology integration.
  • Designed strategic ecosystems.
  • Collaborative and results-driven Partner Technology Strategist with a track record of reducing partner onboarding times from 3 months to 10 weeks and designing scalable ecosystems that support rapid growth.
  • Delivered tailored workshops for partners.

Accomplishments

  • Delivered customized training programs, enabling partners to achieve faster client onboarding and reducing deployment time by 4 days.
  • Tailored partner tech enablement sessions to focus on Miscellaneous, improving specific-use case adoption by 84% across the West Coast.
  • Developed an ecosystem partnership model that delivered $13 million in new cloud-based service deployments in a single financial quarter.
  • Managed cross-functional technical enablement programs, driving QuickBooks adoption and delivering a 24% improvement in customer retention.
  • Collaborated closely with OEM partners to bring a new Microsoft Excel to market, achieving President's Club for customer innovation in 2022.
  • Established a critical-fix escalation protocol with ecosystem partners, improving resolution times by 6 hours and increasing customer satisfaction by 15%.
  • Boosted partner participation in cloud programs by launching a knowledge-sharing initiative that resulted in a 59% higher engagement rate.
  • Drove the successful replacement of legacy infrastructure in favor of QuickBooks, facilitating a 74% uptick in service delivery efficiency for partners.
  • Co-led a digital transformation initiative for top-tier partners, contributing to enhanced automation and a 56% reduction in total operational costs.
  • Developed and deployed a high-impact partner knowledge-sharing platform, enhancing partner support response efficiency by 41%.

Affiliations

  • Certified XaaS Model Architect, standard in 2020
  • Member, Alliance for Artificial Intelligence and Digital Services (AAIDS)
  • Affiliate, Technical Partnerships Forum (TPF)
  • Certified Member, Cloud Technology Association (CTA) specializing in Microsoft Excel
  • Advisor, Global Partnering Board for Technology Solution Providers
  • Member, Business Technology Alliance Network (BTAN)
  • Contributor, Digital Transformation Leadership Circle
  • Member, Cloud and Enterprise Solutions Consortium
  • Member of the Year, Partner Technology Leadership Council 2020
  • Certified Cloud Strategy Practitioner, system

Certifications

  • VMware Cloud Management and Automation 2023 Certified Professional
  • Google Cloud Certified - Professional Cloud Developer
  • Cisco Certified Internetwork Expert (CCIE)
  • AI-Powered Solutions Integration Specialist Certification
  • Certified AI and Machine Learning Specialist - Salesforce
  • Certified Partner Business Manager (CPBM) - Cedar Works
  • Expert Certification in Partner Relationship Management
  • Microsoft Certified: Power Platform Solution Architect Expert
  • Certificate in Partner Ecosystem Management - Brightline
  • Google Cloud Certified - Professional Cloud Architect

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