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Skills

  • Contract negotiation
  • Client Retention Strategies
  • Market segmentation
  • Sales pipeline management
  • New business opportunities
  • Sales target monitoring
  • Order management
  • Corporate travel sales strategies
  • Systems and software programs
  • Territory management

Work Experiences

  • Updated accounts by entering customer order details into the system, accepting payments, and accepting payments.
  • Continuously and accurately recorded and maintained sales prospect and sales data within the Microsoft Excel customer relationship management system.
  • Oversaw a $13 mobile marketing campaign.
  • Account process manuals for facilities management accounts were created by me.
  • Was in charge of researching, designing, implementing, and tracking advertising and public relations campaigns.
  • Devised a plan for implementing and maintaining the program, which included ensuring the availability of adequate resources.
  • Solved customer problems by providing relevant category products and services.
  • Thoroughly researched potential customer markets before making personal contacts.
  • Built and managed pipelines of potential small business customers that were strong and growing.
  • Developed new business by qualifying leads, building relationships, and selling strategically.

Summaries

  • Brand Strategist and Account Executive with a proven track record of planning, developing, and executing events and initiatives to help brands reach their full potential.
  • Team player who excels at collaborating with coworkers and industry experts to complete successful advertising projects.
  • Delivering client-focused solutions and managing multiple projects at the same time is a plus.
  • Working in fast-paced environments and closing sales with satisfied small business customers are two of my strong suits.
  • Strategic planning, data analysis, and project management led campaigns that resulted in positive feedback and exponentially increased interaction from target audience members.
  • With 2 years of experience driving consumer engagement and enhancing brand image to generate revenue, I'm an accomplished advertising professional.
  • Account Executive with a thorough understanding of strategic planning and a strong desire to increase sales in order to maximize company revenue.
  • Knowledgeable about QuickBooks and adept at cultivating positive customer relationships.
  • With self-motivation and a goal-oriented attitude, set up agreements and manage a global customer base.
  • Strong analytical and problem-solving skills, as well as exceptional team-management abilities.

Accomplishments

  • Collaborated with cross-functional teams to build customized travel solutions, securing high-profile contracts with a total value of $7.
  • Orchestrated promotional travel campaigns, resulting in $13 in new bookings and a 21% increase in market share.
  • Initiated revenue growth strategies targeting corporate travel sectors, adding 45% to annual earnings.
  • Identified and penetrated niche travel segments, driving a $18 increase in revenue within the first 18 months.
  • Developed and managed a portfolio of 15 high-value corporate clients, resulting in 71% repeat bookings year-over-year.
  • Designed and led training sessions for junior account executives, resulting in team-wide productivity improvements of 51%.
  • Led the acquisition of 12 high-value corporate travel accounts valued at over $6 in annual contract revenue.
  • Leveraged data-driven insights to adjust travel sales pitches, boosting conversion rates by 68% in 2019.
  • Established and maintained rapport with key decision-makers at travel agencies, driving a 32% increase in regional sales performance.
  • Achieved 23% revenue growth by implementing targeted marketing strategies for niche travel packages in 2020.

Affiliations

  • Society of Human Resource Management
  • Association for Supply Chain Management (APICS)
  • Freemason
  • Society of Women Engineers
  • Travel Agents Federation of America (TAFA)
  • Society for Incentive Travel Excellence (SITE)
  • Hospitality Sales and Marketing Association International (HSMAI)
  • Certified Travel Associate (CTA) designation
  • Project Management Institute
  • Travel Institute Membership

Certifications

  • Digital Marketing Specialist Certification - HubSpot Academy
  • Google Ads Certification, Google
  • Customer Success Manager Certification - SuccessHACKER
  • Certified Sales Professional (CSP) - National Association of Sales Professionals (NASP)
  • Hospitality Digital Marketing Certification – framework
  • Certified Destination Specialist - process
  • Master Certificate in Revenue Management - initiative
  • Cisco Certified Network Associate (CCNA)
  • Lean Six Sigma Green Belt - International Association for Six Sigma Certification (IASSC)
  • Microsoft Certified Systems Engineer (MCSE)

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