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Skills

  • Decision-making through Data Analytics
  • Cross-functional team leadership
  • Sales and marketing
  • Creative merchandising
  • Agile Training Development
  • Budget analysis
  • Compliance and Regulatory Navigation
  • PMO Standardization
  • Negotiation and Conflict Resolution
  • Key performance indicators

Work Experiences

  • Achieved results within 2018.
  • Looked at current operations and market trends to see where improvements could be made and where opportunities could be capitalized on.
  • Acted as primary liaison between PMO team and senior leadership.
  • Created and managed an annual budget with effective controls to avoid overspending, reduce burn rate, and support sustainability goals.
  • Authored the organizational PMO charter and earned buy-in from 17 business units, resulting in 72% increased alignment on corporate strategy.
  • Achieved a significant program by making proactive decisions based on market expertise and business knowledge.
  • Achieved risk mitigation.
  • Achieved 32% increased alignment on corporate strategy.
  • Was in charge of maintaining store equipment such as computers, printers, and fax machines.
  • Shared best practices with on-site and external personnel to align efforts and goals.

Summaries

  • Competent offerings, pricing, and market positioning, as well as demonstrated Jira expertise.
  • PMO Program Manager is a skilled PMO Program Manager who provides encouragement and feedback to help employees succeed.
  • Demonstrated ability to develop and manage exceptional teams in order to meet and exceed challenging goals.
  • PMO Program Manager is a multi-talented PMO Program Manager who is consistently rewarded for planning and operational improvements.
  • Effective problem-solver and leader who excels at streamlining operations to reduce costs and improve organizational efficiency.
  • Client relations, team leadership, and budget management are all well-trained.
  • Dedicated to improving employee engagement and performance through training, monitoring, and morale-building.
  • Optimize long-term success by effectively balancing targets with resources.
  • Customer-focused professional with 5 years of experience in the Miscellaneous sector.
  • Strong motivation combined with outstanding interpersonal, communication, and team-building abilities.

Accomplishments

  • Played a key role in achieving Lean accreditation for the organization’s PMO, leading to enhanced credibility and stakeholder trust.
  • Managed a budget of $16 for a global portfolio of projects, ensuring adherence to financial targets and saving 60% in operational costs year-over-year.
  • Reduced project governance reporting cycles by 62% through the deployment of an automated real-time project status dashboard.
  • Created and maintained a PMO roadmap, which resulted in 15 additional successful project launches in a fiscal year.
  • Managed a portfolio of both waterfall and Agile projects, achieving a 79% improvement in adherence to project timelines and budget constraints.
  • Coordinated cross-functional workshops to align project requirements, accelerating decision timelines and reducing rework by 49%.
  • Delivered a 16-week project management training program that equipped 8 project managers with the skills to achieve CPA, contributing to 44% improvement in project success rates.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Coordinated with 4 stakeholders across departments to ensure seamless communication, improving cross-departmental collaboration by 72%.
  • Introduced Agile methodologies to 9 project teams, increasing operational flexibility and reducing time to market by 62%.

Affiliations

  • National Association of Social Workers
  • IT Service Management Forum (itSMF) Member
  • International Organization for Standardization (ISO) – method Specialist
  • Society for Information Management (SIM)
  • American Society of Safety Professionals
  • Institute of Risk Management (IRM) Member
  • Association for Project Management (APM)
  • American Marketing Association
  • Association for Talent Development (ATD)
  • Association of Information Technology Professionals

Certifications

  • Certified Associate in Project Management (CAPM) 2019 - Brightline
  • Certificate in Negotiation and Conflict Resolution - 2018 | method
  • CompTIA A+ Technician
  • Certified Financial Services Auditor (CFSA) - 2018, Beacon Labs
  • Project Management Professional (PMP) - 2023, Meridian
  • Apple Certified Associate (ACA)
  • First Aid/CPR Certified
  • Certified ScrumMaster (CSM) - 2020, Northwind
  • Salesforce
  • PMI Scheduling Professional (PMI-SP) – 2024, Beacon Labs

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