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Skills

  • Knowledge of juvenile justice system
  • Partnership building with local agencies
  • Advocacy for minority and marginalized groups
  • Successful hypnotherapist
  • Interdisciplinary team collaboration
  • Expertise in crisis intervention techniques
  • Conflict resolution workshops
  • Case management proficiency
  • Social skills teacher
  • Cognitive-behavioral therapy (CBT)

Work Experiences

  • Assessed client needs and referred them to applicable social and community resources, resulting in 33% improved access to essential services.
  • Boosted graduation rates by 15% at Chicago.
  • Collected and analyzed data from client progress reports to create more adaptive treatment plans, improving service delivery by 15% over 5 months.
  • De-escalated 31% of incidents.
  • Mediated conflicts between families in order to clarify and resolve underlying issues.
  • Used a variety of techniques to help patients with their therapy.
  • Supervised individual and family therapy sessions for children ranging in age from 14 to 17.
  • Conducted intake assessments that identified key barriers to well-being and developed personalized action plans for 4 clients across various socio-economic backgrounds.
  • Advocated for clients during court proceedings, resulting in reduced sentencing outcomes or alternative arrangements for 26% of cases.
  • Was in charge of a caseload of over 15 children in public schools and group homes.

Summaries

  • Client-focused and results-driven, achieving 20% improved client engagement among minority groups after leading a task force to develop inclusive social service policies.
  • Accomplished in trauma-informed care.
  • Achieved significant reductions in conflict among participants.
  • Achieved 15% improvement in outreach effectiveness.
  • Achieved a 44% reduction.
  • Social Services Counselor with 11 years of successful risk assessment and stakeholder engagement experience.
  • Adept at client needs assessments.
  • Achieved results through collaborative efforts.
  • Accomplished at conducting clinical assessments in order to develop effective treatment plans for patients.
  • In a variety of settings, capable of providing caring and methodological counseling services.

Accomplishments

  • Established support networks for survivors of domestic violence, reducing repeat incidents by 44% within 2017.
  • Reduced client no-show rates by 64% by implementing a reminder and follow-up system for all appointments.
  • Implemented effective time management strategies, reducing client case resolution times by 15 weeks with no reduction in service quality.
  • Developed and presented 11 workshops on substance abuse prevention, which increased community awareness and participation by 43%.
  • Led group therapy sessions for standard, contributing to reduced symptoms of anxiety and depression in 85% of participants.
  • Collaborated with local law enforcement and probation officers to establish recidivism reduction programs, resulting in decreased re-offender rates by 78%.
  • Identified gaps in service delivery for LGBTQ+ populations, leading to the adoption of new inclusive policies and improved mental health outcomes for 9 clients.
  • Authored detailed reports on child welfare cases, leading to 13% faster resolution times compared to previous case handling strategies.
  • Successfully secured procedure in funding to expand mental health services for under-served populations in 2023.
  • Created and delivered professional development training for 8 staff on culturally responsive care, resulting in improved client rapport and satisfaction by 43%.

Affiliations

  • National Board for Certified Counselors (NBCC)
  • American Public Health Association (APHA), Social Work Section
  • National Alliance on Mental Illness (NAMI)
  • Association for Supply Chain Management (APICS)
  • International Federation of Social Workers (IFSW)
  • American Professional Society on the Abuse of Children (APSAC)
  • Association of Family and Conciliation Courts (AFCC)
  • Society for Social Work Leadership in Health Care (SSWLHC)
  • Lions Club
  • Parent Teacher Association (PTA)

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • First Aid/CPR Certified
  • Certified Peer Counselor - metric, 2020
  • Certified Anger Management Specialist (CAMS) - National Anger Management Association, 2015
  • Global Career Development Facilitator (GCDF) - National Career Development Association (NCDA), 2017
  • Nonviolent Crisis Intervention Certification Beacon Labs 2016
  • Certified Child and Adolescent Trauma Professional (CATP) - International Association of Trauma Professionals, 2018
  • Google Certified Professional Cloud Architect
  • ServSafe
  • Certified Alcohol and Drug Counselor (CADC) - Ironclad Systems, 2023

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