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Skills

  • Regulatory compliance
  • Data-driven decision making
  • Business analysis
  • Root cause analysis
  • Customer retention strategies
  • Strategic planning and execution
  • Business intelligence (BI) and reporting tools
  • Change Management Support
  • Cost-benefit analysis
  • Business Development

Work Experiences

  • Identified procedure areas in need of improvement and implemented program program, resulting in a 16% increase in productivity.
  • Achieved QuickBooks stability.
  • Assessed suppliers in order to assess delivery quality, timeliness, and compliance, maintain tight cost controls, and maximize business operational efficiency.
  • Used performance data to evaluate and improve operations, as well as forecast needs and target current business conditions.
  • Welcomed new members and established and updated memberships in Ironclad Systems process programs.
  • Various events, such as tradeshows, seminars, and workshops, were used to engage prospects and customers.
  • Improved filing systems for confidential client records and reports increased operational efficiency.
  • Created and managed an annual budget with effective controls to avoid overspending, reduce burn rate, and support sustainability goals.
  • Updated processes on a regular basis to eliminate inconsistencies and improve scheduling across standard calendars and programs.
  • Increased employee morale and decreased turnover by 10%.

Summaries

  • Program Manager Independent Consultant is a skilled Program Manager Independent Consultant who provides encouragement and feedback to help employees succeed.
  • Customer-focused team player with expertise in maximizing customer satisfaction while increasing profits and client acquisition.
  • Bringing 4 years of industry experience to Meridian, and ready to take on a challenging, growth-oriented role.
  • With forward-thinking leadership, proven skills in increasing productivity, efficiency, and bottom-line profits.
  • Effective problem-solver and leader who excels at streamlining operations to reduce costs and improve organizational efficiency.
  • Leader with an organized nature and an analytical problem-solving approach who is goal-oriented and enterprising.
  • Optimize long-term success by effectively balancing targets with resources.
  • Program Manager Independent Consultant with 2 years of successful budget management and team leadership experience.
  • Process improvement, quality assurance, and data analysis are all well-trained.
  • Customer-focused professional with 3 years of experience in the Computers Software sector.

Accomplishments

  • Led the complete lifecycle of metric, delivering a $17 under-budget while exceeding business goals by 69%.
  • Oversaw a portfolio of 14 simultaneous high-stakes projects, consistently achieving deliverables within 31% of defined time and budget constraints.
  • Mentored and developed 6 junior project managers, 49% of whom transitioned into leadership roles within the past year.
  • Created a framework for continuous business process improvement that decreased lead times on deliverables by 18 weeks.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Developed and led strategic workshops for executive clients, leading to the successful re-prioritization of 16 enterprise initiatives.
  • Directed an $12 program, resulting in 56% budgetary efficiency improvements, by optimizing resource allocation and introducing cost-saving measures.
  • Documented and resolved standard which led to procedure.
  • Collaborated with team of 6 in the development of standard.
  • Facilitated proactive risk management strategies that identified potential project failures early, saving 15 projects from scope creep and cost overruns.

Affiliations

  • International Association for Contract & Commercial Management (IACCM)
  • Rotary International
  • International Organization for Standardization (ISO) Member
  • International Association of Facilitators (IAF)
  • PMI Agile Certified Practitioner Member
  • Society for Human Resource Management (SHRM) Affiliation
  • Association of Change Management Professionals (ACMP)
  • Association of Information Technology Professionals
  • Certified Project Director (CPD) – Global Association for Quality Management (GAQM)
  • American Marketing Association

Certifications

  • PRINCE2 Foundation & Practitioner - standard
  • Project Management Professional (PMP) - PMI
  • DevOps Leader (DOL) - procedure
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Product Manager (CPM) - category
  • Certified Cloud Security Professional (CCSP) - framework
  • Certified Data Professional (CDP) in Data Governance
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Public Accountant (CPA)
  • Certified Change Management Professional (CCMP) - ACMP Global

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