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Skills

  • Performance testing
  • Incorporating customer feedback into QA processes
  • Cross-functional collaboration
  • Root cause analysis
  • Customer complaint resolution processes
  • First Aid/CPR
  • Continuous employee training and development
  • Defect reduction methodologies
  • Protocol development
  • Problem resolution

Work Experiences

  • Oversaw testing procedures and ensured that tests were carried out in accordance with item specifications and protocol.
  • Interpreted test results by comparing them to established specifications and control limits, and then made recommendations about whether or not the data should be released.
  • Collaborated directly with Chicago-based suppliers to track quality improvement initiatives, reducing defect rates by 78%.
  • Inspected Microsoft Excel and compared it to industry standards to meet regulatory requirements.
  • Adhered to industry standards.
  • Collaborated with cross-functional teams.
  • Technical documents such as deviation reports, testing protocols, and trend analyses were all written by me.
  • Collaborated with cross-functional teams to improve production quality, which led to a Excellence Award award in 2016.
  • Championed the adoption of lean quality practices, which resulted in $16 in annual savings and improved throughput efficiency.
  • Collaborated with the research and development team.

Summaries

  • Bringing unrivaled technical troubleshooting and data interpretation expertise gained over 17 years of experience.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the method business.
  • Collaborated with the engineering team.
  • Extensive testing of incoming materials, components, and finished products is second nature to me.
  • Collaborated cross-functionally to enhance quality.
  • Quality Control Analyst with experience testing Adobe Creative Suite and Manufacturing and Production products.
  • Adept at collaborating with cross-functional teams to achieve Excellence Award award for product quality in 2018 and reducing lead times by 39%. Experienced in lean Six Sigma principles.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • To conduct experiments successfully, pays close attention to detail and uses critical reasoning.
  • Clear understanding of stakeholder engagement and workflow optimization as well as budget management training.

Accomplishments

  • Supervised the quality control team of 11 inspectors ensuring product conformance with ISO 9001:2015 standards.
  • Analyzed process bottlenecks and identified key areas for improvement, leading to a 17% reduction in waste and scrap.
  • Optimized production line audits by implementing real-time feedback processes, leading to a 48% increase in early defect identification.
  • Developed and executed new inspection protocols, resulting in a 33% increase in defect detection accuracy.
  • Developed and executed corrective and preventive action (CAPA) plans, ensuring enhanced compliance and reduced defect occurrence by 52%.
  • Successfully led procedure that resulted in a 65% reduction in production errors.
  • Reduced customer complaints by 40% by analyzing recurring issues and implementing corrective action plans.
  • Collaborated with team of 18 in the development of metric.
  • Developed comprehensive quality control documentation and reports that facilitated quicker, more accurate audit responses.
  • Documented and resolved program which led to procedure.

Affiliations

  • National Quality Institute (NQI)
  • Lean Manufacturing Institute
  • International Council of Nurses
  • Institute of Inspection Cleaning and Restoration Certification (IICRC)
  • American Society for Quality (ASQ)
  • Global Harmonization Task Force (GHTF) Affiliate
  • Certified Risk and Compliance Management Professional (CRCMP)
  • National Institute of Standards and Technology (NIST) Affiliate
  • International Federation of Standards Users (IFSU)
  • International Automotive Task Force (IATF) 16949 Certifier

Certifications

  • Certified Welding Inspector (CWI) – American Welding Society (AWS)
  • Salesforce
  • Certified Pharmaceutical GMP Professional (CPGP) - ASQ
  • Production Part Approval Process (PPAP) Certification
  • Certified Automotive Quality Engineer (CAQE) - International Quality Federation (IQF)
  • Cisco Certified Internetwork Expert (CCIE)
  • Global Harmonized System (GHS) Safety Certification
  • Internal Auditor Training - ISO 45001 (Occupational Health & Safety) Certification
  • CompTIA Network+
  • Measurement System Analysis (MSA) Certification

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