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Skills

  • Equipment calibration
  • Problem resolution
  • Communications
  • Product lifecycle management
  • Continuous employee training and development
  • First Pass Yield (FPY) Improvement
  • Testing procedures
  • GMP (Good Manufacturing Practices) knowledge
  • Organization
  • Performance testing

Work Experiences

  • Investigated test results that appeared to be suspect.
  • Followed safety and clean-up procedures to comply with agency and regulatory mandates.
  • Achieved a 31% reduction in wastage.
  • Achieved 11 consecutive successful inspections.
  • Applied Six Sigma to major inspection processes.
  • Collaborated with the research and development team.
  • Conducted root cause analysis on defective products.
  • Achieved 80% fewer recalls.
  • Gathered and organized test data in preparation for the creation and analysis of reports.
  • Conducted a data review and followed standard procedures to find solutions.

Summaries

  • Achieved a 20% reduction in complaints.
  • Quality Control Analyst with experience in both qualitative and quantitative analysis techniques.
  • In metric environments, a hardworking Quality Control Lead Inspector who is knowledgeable about sampling and testing procedures.
  • Achieved zero audit penalties.
  • Quality Control Analyst with experience testing Adobe Creative Suite and Manufacturing and Production products.
  • Disciplined professional who approaches quality assurance in a systematic manner.
  • Achieved a 31% reduction in defects.
  • Collaborated effectively with Austin-based suppliers.
  • Extensive testing of incoming materials, components, and finished products is second nature to me.
  • Collaborated cross-functionally to enhance quality.

Accomplishments

  • Saved 5/year by introducing a new rework reduction strategy focused on eliminating unnecessary stages within the quality process line.
  • Audited and enhanced supplier qualification processes, preventing sub-quality materials from entering the production line and improving overall supplier quality compliance by 41%.
  • Analyzed process bottlenecks and identified key areas for improvement, leading to a 17% reduction in waste and scrap.
  • Supervised the quality control team of 11 inspectors ensuring product conformance with ISO 9001:2015 standards.
  • Reduced material defects by 35% by rigorously auditing incoming supplier materials and implementing a vendor scorecard.
  • Collaborated with engineering and product development teams, enabling smoother product launches with initiative quality defects.
  • Resolved product issue through consumer testing.
  • Developed quality inspection manuals and standard operating procedures that improved inspector training times by 15%.
  • Reduced customer complaints by 40% by analyzing recurring issues and implementing corrective action plans.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • International Aerospace Quality Group (IAQG)
  • Calibration Laboratory Accreditation Affiliates
  • National Association of Social Workers
  • Institute of Quality Assurance (IQA)
  • Consultative Committee for Measurement Accuracy (CCMA)
  • American Marketing Association
  • Certified Quality Engineer (CQE) - American Society for Quality (ASQ)
  • Certified Food Safety Professional (CFSP)
  • American National Standards Institute (ANSI) Member
  • Certified Calibration Technician (CCT) - American Society for Quality (ASQ)

Certifications

  • ServSafe
  • Certified Supplier Quality Professional (CSQP) - ASQ
  • CompTIA A+ Technician
  • Google Certified Professional Cloud Architect
  • Global Harmonized System (GHS) Safety Certification
  • Certified Manager of Quality/Organizational Excellence (CMQ/OE) – ASQ
  • Problem Solving Tools and Techniques Certification
  • Statistical Process Control (SPC) Certification
  • Certified Pharmaceutical GMP Professional (CPGP) - ASQ
  • Root Cause Analysis and Corrective Action Certificate

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