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Skills

  • Supervision
  • Project organization
  • Data analysis
  • Mentorship and Coaching
  • Community Needs Assessment
  • Database management and reporting systems QuickBooks
  • MS Office
  • Conflict resolution
  • Client needs assessments
  • Government relations and policy navigation

Work Experiences

  • Was in charge of staff development, which included in-depth trainings, workshops, seminars, and other opportunities for learning.
  • Collaborated to create new multi-purpose areas.
  • Contributed to the creation of 18 new community initiatives.
  • Advocated for the expansion of client relations with a method, resulting in legislative changes that benefited over 3 residents.
  • Aimed at increasing access to mental health resources.
  • Advocated for the expansion of workflow optimization.
  • Reviewed current procedures, identified areas for improvement, and made changes to increase overall effectiveness by 5%.
  • Accomplished this within 18 months.
  • Contributed content to community platforms.
  • Educated families and members of the community about domestic violence and its effects on children.

Summaries

  • Accomplished in leading high-impact urban and rural community development projects, including mental health awareness programs serving 6+ residents across the Northeast annually.
  • With forward-thinking strategies and skilled leadership over teams and resources, she has a track record of increasing community support.
  • Social Services Director with experience managing social work programs and a strong understanding of welfare and crisis intervention laws.
  • Achieved this within one year.
  • Recognized on a regular basis for outstanding performance and contributions to the Real Estate industry's success.
  • Well-organized, hardworking, and committed to increasing support to meet growing demands.
  • Community Development Manager with 3 years of successful cross-functional collaboration and process improvement experience.
  • Collaborated with local educational institutions.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Within Real Estate, senior Community Development Manager and outstanding performer in team leadership and vendor management.

Accomplishments

  • Facilitated public forums and workshops on community development issues, directly engaging over 8 residents and resulting in actionable community plans.
  • Led focus groups with community leaders to identify and solve resource gaps, which resulted in the development of 7 new community programs.
  • Led recruitment for an ongoing mentorship initiative, pairing 55% more youth with experienced professionals in the community.
  • Collaborated with team of 10 in the development of category.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Facilitated conflict resolution sessions between 2 community groups, leading to greater cohesion and collaborative planning in 2017.
  • Established case management protocols that streamlined referral processes, reducing wait times for clients by 41% in 2024.
  • Forged partnerships with 10 government agencies and non-profits, increasing resource availability for community members by 17%.
  • Revitalized underutilized community spaces through public-private partnerships, resulting in an increase in local foot traffic by 47%.
  • Advocated for affordable housing policies in legislative hearings, providing data and case studies that resulted in 12 new housing units in Atlanta.

Affiliations

  • Society of Human Resource Management
  • Main Street America Network
  • International City/County Management Association (ICMA)
  • Association for Computing Machinery
  • Jaycees
  • International Federation of Settlements and Neighborhood Centers (IFS)
  • Nonprofit Leadership Alliance (NLA)
  • Alliance for Children and Families
  • National Association of Social Workers
  • Community Action Partnership (CAP)

Certifications

  • Certificate in Social Work with Communities and Groups – process
  • Certified Public Accountant (CPA)
  • Cisco Certified Network Associate (CCNA)
  • Certified Public Accountant
  • Salesforce
  • Certified Social Impact Strategist – University of Pennsylvania
  • Strategic Leadership in Nonprofit Organizations – Harvard Kennedy School
  • Masters Certificate in Advocacy and Public Policy – process
  • CompTIA Security+
  • Fundraising Essentials Certificate – Lakeside Partners

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