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Skills

  • Detailed report writing
  • Background Checks
  • Urban development
  • Due diligence
  • Project management
  • Reporting and documentation
  • Team collaboration and leadership
  • Surveillance techniques
  • Problem-solving
  • Strategic thinker

Work Experiences

  • Analyzed case data and trends.
  • Was in charge of case management to ensure that court-ordered child support obligations were met.
  • Achieved a 37% reduction in overdue child support payments.
  • Analyzed case data and trends to create quarterly performance reports that informed regional policy updates, achieving efficiencies in case processing.
  • Assessed financial situations.
  • Looked at non-custodial parents' income and expenses to see if they could support their children.
  • Advocated for parents in domestic violence situations, coordinating specialized protections during child support disputes and legal proceedings.
  • Assigned high-priority cases for expedited legal intervention, reducing overall case resolution times by 63%.
  • Assigned high-priority cases for expedited legal intervention.
  • Achieved Outstanding Service Award recognition for excellence in case management training.

Summaries

  • Capable of effectively managing urban municipalities that are rapidly growing, developing, and expanding.
  • A positive attitude, strong analytical skills, and the ability to assist child support attorneys in preparing cases to win child support are all desirable qualities.
  • Effective at collaborating with government agencies, law enforcement agencies, and private businesses to complete successful projects.
  • Child Support Officer with a strong desire to take on new responsibilities and expand her knowledge.
  • Clear understanding of vendor management and risk assessment as well as performance reporting training.
  • Superior negotiation and strategic thinking abilities that result in improved vendor relationships.
  • Expert at detecting evidence and reading people.
  • Ethical Contract Specialist with 8 years of negotiating and managing contract development and execution.
  • Ready to put my knowledge and skills to work in a new position at Harbor & Co..
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Process Improvement: Created new departmental procedures manual. Assessed organizational training needs.
  • Monitored
  • Competitive Analysis: Performed competitive analysis to make recommendations for future company growth.
  • Initiated
  • Guided
  • Increased
  • Improved
  • Spearheaded the 6-acre method expansion project.
  • Represented
  • Proposed

Affiliations

  • Society of Women Engineers
  • American Society of Safety Professionals
  • Partnership with Local Domestic Violence and Child Protection Agencies
  • National Center for State Courts (NCSC)
  • Member of the Welfare and Supportive Services Advisory Board
  • American Medical Informatics Association
  • Financial Counseling Association of America (FCAA)
  • Child Welfare League of America (CWLA)
  • Association for Family and Conciliation Courts (AFCC)
  • Society of Human Resource Management

Certifications

  • Certified Professional in Child Welfare (CPCW)
  • Ethics and Professional Responsibility in Child Support (EPICS) Certification
  • Certified Domestic Violence Specialist (CDVS)
  • Certified Public Accountant
  • Certified Case Manager (CCM)
  • Certified Public Financial Officer (CPFO)
  • Certified Legal Secretary (CLS)
  • Certified Fraud Examiner (CFE)
  • Certification in Lean
  • Trauma-Informed Care Professional Certification

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