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Skills

  • Report analysis
  • Travel planning
  • Customer relations and communications
  • Presentation design
  • Payroll and budgeting
  • Sorting and labeling
  • Financial reporting
  • Spreadsheet management
  • Recordkeeping
  • Project Planning

Work Experiences

  • Kept the reception area clean to foster a positive, professional atmosphere for all stakeholders, including Fleet Administrative Assistants and clients.
  • Opened and properly distributed incoming mail in order to respond to client inquiries more quickly.
  • Handled phone and email correspondence, made copies, and handled incoming and outgoing mail and faxes as part of my administrative duties.
  • Took and managed incoming and outgoing calls, as well as recording and distributing accurate messages to the office staff.
  • Provided professional greetings to incoming visitors and customers, as well as friendly, knowledgeable assistance.
  • Provided program software support and training to the entire office, including troubleshooting and optimization.
  • Completed special projects on time and on budget, exceeding the goals of both the program department and the organization as a whole.
  • Achieved a 42% improvement in fuel management.
  • Discovered new sources for office supplies and kept a close eye on inventory usage to save $9.
  • Oversaw complex and detailed projects for executives, ensuring that budgets were met and projects were delivered on time.

Summaries

  • Capable of gathering and organizing specific data as well as converting documents into the desired formats.
  • Bringing a track record of effectively scheduling to promote organization and availability.
  • Document management, process improvement, and regulatory compliance are all areas where I've had a lot of experience.
  • With strong planning, problem-solving, and communication skills, I am extremely efficient and accurate.
  • Ambitious Office Automation Clerk who knows how to use a variety of office support equipment, such as method and procedure.
  • Highly organized and hardworking, with a clear focus on ensuring that operations are efficient and accurate.
  • Outstanding leadership abilities, as well as expertise in streamlining workflow to maximize employee strengths.
  • Customer service and conflict resolution skills are excellent.
  • Experienced in balancing high-volume inquiries with administrative requirements for a 13-person team.
  • Extensive data collection and extraction experience.

Accomplishments

  • Organized fleet documentation and ensured consistency in safety reports, facilitating successful external audits.
  • Resolved product issue through consumer testing.
  • Tracked vehicle registration and insurance renewals, ensuring compliance with local and state regulations at Vantage.
  • Coordinated high-volume paperwork processing, maintaining 100% accuracy during audit reviews.
  • Conducted bi-annual fleet audits on 3 vehicles, resulting in a 74% increase in fuel management efficiency.
  • Scheduled regular fleet safety seminars, achieving Innovation Award recognition for best safety practices in 2018.
  • Utilized Tableau to map vehicle downtime trends, which decreased overall lifecycle costs by 11.
  • Spearheaded the digitization of fleet maintenance logs, cutting administrative work by 48%.
  • Tracked fuel usage discrepancies across 6 vehicles, delivering cost savings of 43% annually.
  • Communicated with vendors and suppliers to verify the timely delivery of parts, reducing vehicle idle time by 2 days.

Affiliations

  • International Society of Logistics (SOLE) Member
  • Fleet Management Certificate from the American Public Works Association (APWA)
  • American Fleet Leasing Association Affiliation
  • Association for Supply Chain Management (APICS)
  • Association for Computing Machinery
  • American Society of Safety Professionals
  • Certified Automotive Maintenance Manager (CAMM)
  • Fleet Maintenance Council Affiliation
  • Association for the Work Truck Industry (NTEA) Member
  • International Federation of Fleet Managers Member

Certifications

  • Fleet Asset Management Certificate by University of Portland Professional Development
  • Certified Vehicle Administrator (CVA) by Cedar Works
  • Automotive Service Excellence (ASE) Certification in Fleet Mechanics
  • Cisco Certified Network Associate (CCNA)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certificate in Fleet Maintenance by Cedar Works
  • Automotive Fleet Manager Safety Certification by standard
  • SHRM Senior Certified Professional (SHRM-SCP)
  • DOT Compliance Training Certification by Beacon Labs
  • CMIOSH (Chartered Member of Institution of Occupational Safety and Health)

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