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Skills

  • Business Administration
  • Data-driven decision making
  • Organization
  • Networking
  • Regulatory compliance
  • Team leadership and development
  • Budgeting and cost control
  • Project management
  • Supervision
  • Communications

Work Experiences

  • Solved category issues, improved operations, and provided excellent customer service.
  • Coordinated over 17 hybrid events.
  • Achieved a Outstanding Service Award award for best event concept.
  • Created and implemented a risk management strategy, minimizing disruption and ensuring 27% on-time delivery across 14 events.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Collaborated with marketing departments to create visually compelling proposals for clients, driving a 68% increase in contract wins.
  • Contributed to a 27% reduction in project turnaround time.
  • Coordinated over 16 virtual and hybrid events, ensuring seamless integration of remote participants and technology.
  • Collaborated with external vendors.
  • Created detailed contingency plans for all events, ensuring no operational downtime during back-to-back engagements.

Summaries

  • Successfully managed event planning activities from beginning to end while fully incorporating clients' special requests and sticking to budgets.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • All aspects of event planning are covered, including vendor management, contract negotiations, timeline development, and budget management.
  • Achieved Excellence Award for best industry event in Phoenix.
  • Achieved 63% waste reduction at category events.
  • Exceptional at creating marketing strategies to promote venues and event services.
  • Event Services Consultant with 13 years of event planning, business development, and budget management experience.
  • Certified Project Manager.
  • Adept at event risk management.

Accomplishments

  • Developed a framework for managing large-scale event operations, improving team collaboration and task execution by 72%.
  • Developed innovative client onboarding processes that reduced project turnaround time by 17% across 8 events annually.
  • Trained and mentored a team of 15 junior event coordinators in crisis management and service recovery techniques.
  • Negotiated long-term contracts with sponsor vendors, saving 72% across all events in 2023.
  • Collaborated with cross-functional teams to align event scheduling with broader organizational goals, improving overall efficiency by 58%.
  • Created a VIP experience program that led to a 52% growth in premium ticket sales and sponsorship deals.
  • Resolved last-minute vendor cancellations by quickly finding replacements, keeping the event on track with an overall 26% positive rating.
  • Sourced and secured high-profile guest speakers, achieving a 68% increase in attendee satisfaction for VIP events.
  • Successfully managed an event portfolio worth $76,000, allocating budgets to maximize ROI.
  • Implemented sustainable practices in event execution, reducing environmental impact by 18% while maintaining client satisfaction.

Affiliations

  • Jaycees
  • National Association for Catering and Events (NACE)
  • Visit Boston Convention Bureau Board Member
  • American Marketing Association
  • Planner Engagement Specialist at Brightline Industry Group
  • International Association of Exhibitions and Events (IAEE)
  • Society of Women Engineers
  • Certified Government Meeting Professional (CGMP) from SGMP
  • Society of Human Resource Management
  • Project Management Institute

Certifications

  • Advanced Event Budgeting Specialist - Adobe Creative Suite - Lakeside Partners
  • Event Safety Access Training Program (ESAT) - Ironclad Systems
  • SHRM Certified Professional (SHRM-CP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Master of Business Excellence (MBE) - Event Management Track
  • Google Certified Professional Cloud Architect
  • Certified Event Designer (CED) - program
  • Apple Certified Associate (ACA)
  • IATA Travel and Tourism Foundation Diploma - Ironclad Systems
  • Microsoft Certified Systems Engineer (MCSE)

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