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Skills

  • Team management
  • Cross-functional team collaboration
  • Custom Event Design Solutions
  • Scheduling
  • Conflict resolution and mediation
  • Events logistics management
  • Digital marketing
  • Contract negotiations
  • Team building
  • MS Office

Work Experiences

  • Collaborated with marketing departments to create visually compelling proposals for clients, driving a 68% increase in contract wins.
  • Looked at existing plans, processes, and event planning services to see where they could be improved.
  • Collaborated with external vendors.
  • Consistently monitored expenses.
  • Had an excellent attendance record and was always on time for work.
  • Achieved results within one year.
  • Contributed to 63% growth in the client portfolio.
  • Achieved metric awards.
  • Achieved a Excellence Award award for best event concept following the planning and execution of a creative event theme for Cedar Works.
  • Boosted overall event revenue by 48%.

Summaries

  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the framework business.
  • Certified Event Services Consultant.
  • Achieved a 56% client satisfaction rate.
  • Event Services Consultant with 12 years of experience in developing marketing and events strategies that result in long-term business growth.
  • Achieved $12 savings annually.
  • Personal and professional networking have been proven to be effective in growing a business.
  • Event Services Consultant with 11 years of successful strategic planning and process improvement experience.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved a 58% reduction in environmental impact.
  • Independent Event Services Consultant with over 17 years of experience planning events like weddings, sweet sixteens, bar and bat mitzvahs, and quinceaneras.

Accomplishments

  • Documented and resolved framework which led to metric.
  • Successfully coordinated international event logistics, seamlessly managing time zone differences and remote team collaboration.
  • Managed venue selection and contract negotiation for conferences, saving 48% on venue-related costs.
  • Collaborated with team of 16 in the development of category.
  • Implemented new attendee registration system, cutting registration wait times by an average of 72%.
  • Refined post-event feedback processes, improving client satisfaction ratings to 59% year over year.
  • Executed more than 11 corporate events annually, driving client engagement up by 65%.
  • Introduced process optimizations that decreased event setup time by 29% while maintaining high-quality standards.
  • Trained and mentored a team of 15 junior event coordinators in crisis management and service recovery techniques.
  • Developed COVID-safe event protocols leading to a 81% coverage in compliance with regional health policies.

Affiliations

  • Certified Event Marketing Strategist (CEMS) by Northwind
  • Certified Government Meeting Professional (CGMP) from SGMP
  • Certified Special Events Professional (CSEP)
  • Visit Boston Convention Bureau Board Member
  • Member of International Festivals & Events Association (IFEA)
  • Graduate of 2018 Class of Event Leadership Institute Accelerated Event Management Program
  • International Council of Nurses
  • Association for Event and Venue Management Professionals
  • American Society of Safety Professionals
  • Association for Supply Chain Management (APICS)

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • Certified Public Accountant (CPA)
  • Project Management Professional (PMP)
  • Google Data Analytics Professional Certificate (2022)
  • Advanced Event Budgeting Specialist - Adobe Creative Suite - Lakeside Partners
  • Certified Digital Marketing Associate (CDMA) - 2019 - Ironclad Systems
  • Digital Event Strategist (DES) - Professional Convention Management Association (PCMA)
  • CVENT Event Management Professional Certification - 2023
  • Certified Special Events Professional (CSEP), International Live Events Association (ILEA)
  • Certified Hospitality Sales Professional (CHSP) - Summit Group

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